Brian O'Dowd Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Lead product development teams to identify solutions to key stakeholder problems and implement them within internal account & event management tools. Serve as subject matter expert (SME) on three different internal tools used by cross-functional teams on over eight Match Group brands. Build stronger relationships and communication channels between three different Product teams and the Member Services department. Help to define and implement new processes that develop a collaborative team culture to ensure alignment across all teams. Work alongside UX researchers, BI analytics leaders & other data analytics professionals to incorporate quantitative and qualitative research, interviews, and analysis into product strategies. Incorporate customer feedback into technical solutions. Define product requirements and stories for internal tools, as well as external applications, as those product changes require moderation and/or any interactions between a customer and a Member Services agent. Prioritize and assign tasks in the product backlog. Produce product mockups, system specifications, support transition guides, project status updates, and meeting notes. Present demos to leaders at the VP level in support of new product features adoption. Work with outside vendors to ensure the success of their tools, as part of the internal team’s product strategy.

Dallas, Texas, United States

Lead product discovery project teams to identify solutions and prioritize opportunities. Serve as customer proxy interviewing clients and stakeholders to clarify needs and define functionality. Build strong relationships with key partners and develop collaborative team culture to ensure alignment with customer needs and company goals. Facilitate quantitative and qualitative discovery research, interviews, and analysis. Incorporate customer feedback into technical solutions. Define product requirements and stories. Prioritize and assign tasks for product backlog. Facilitate Agile ceremonies with development team. Partner with internal teams to set strategies, business models, pricing, marketing, and PR for products. Present demos to sales and customer success teams in support of growth. Serve as Product Owner for company’s Assessment tool.

Dallas, Texas, United States

Led Engineering teams to create product roadmaps for Assessment and Reporting products and solutions. Drove continuous improvement and delivered timely outcomes with Agile methodologies. Prioritized and refined work backlog. Produced product mockups, system specifications, support transition guides, project status updates, and meeting notes. Conducted research and client interviews and incorporated enhancement requests for product releases. Queried databases to analyze historic and current transactional data and meta-data for research and analysis. Assisted with User Acceptance Tests and Beta testing. Managed planning, timelines, and implementation for product releases. Facilitated roadmap meetings; communicated and collaborated with cross-functional teams for deployments. Triaged feature requests and user-reported bugs.

Dallas/Fort Worth Area

Utilized Agile SDLC methodology to create, plan (JIRA), and execute manual and automated test plans via TeamCity (Selenium). Collaborated with software architects and developers to create pipeline and deploy new releases to pre-production and production environments with CI/CD pipeline (MS Azure DevOps). Completed regression and smoke tests of existing functionality. Confirmed functionality with Postman (REST console requests) and SQL Queries. Partnered with developers, Project Managers, Business Analysts, SCRUM Masters, and business stakeholders for successful project planning and execution. Ensured conformation to quality assurance best practices.

Biloxi, Ms

Gathered requirements and provided consultative solutions for their online presence. Built website for maximum business impact. Implemented pre-built templates, web hosting services, and third-party tools. Presented iterations to clients. Collaborated with team members on project delivery and administration.

Ocean Springs, Ms

Administer and track new hire information, assist with payroll duties, work with staff to ensure that they have everything they need to do their jobs appropriately.

Biloxi, Mississippi Area

I create clean, professional, exciting, and fresh web designs and social media pages, and provide relevant, time-saving technology consulting for businesses, organizations, and non-profits.

Mobile, Alabama

Executed system test and production deployment plans. Partnered with Business Analysts and Software Developers to configure, test, and implement projects with use of business rule options to support business requirements. Trained new users. Prepared Use Case and User Documentation. Assisted with data collection. Identified and resolved end-user issues.

Biloxi, Mississippi, United States

Translated business needs into systems requirements. Analyzed business impact, process improvement, or risk reduction from proposed technical solutions. Structured and documented change control process. Prepared traceability matrices ensuring satisfaction and testing of all requirements. Created testing plans, documented and monitored defect resolution, and reported results. Developed and updated new application manuals for systems software applications. Trained internal stakeholders on tools. Diagnosed, documented, and resolved end-user issues. Collaborated with public safety agencies to ensure quality support.

Bank statement & cash receipt entry, financial statements, payroll processing, clerical duties

GL Entry, Payroll, Minimal tax-related services, clerical duties, etc.

Associate Of Arts And Sciences (Aas), Database Administration Technology

Activities and Societies: Baptist Student UnionStudied Database Administration Technology, based on the Oracle 9i platform

Bachelor Of Science (B.S.), Web Design & Development

My coursework is designed to educate on all aspects of web design and development.