Brian O'Grady Email & Phone Number

Charlotte, North Carolina, United States

Various Office Locations / Remote

 Provided leadership and direction to team of 7, managing inventory, logistics and order fulfillment support for the company’s internal management and retail wireless equipment programs. Decreased internal equipment spending annually for smartphone purchases by 73% from ~$60M to ~$16M by utilizing pre-owned equipment. Established and implemented process.

Wilmington, North Carolina

 Coached 10 – 12 direct reports (in office) within 100-person department, providing guidance on Verizon internal Employee Accounts policy, meeting statistical measurement targets, and positioning for career advancement (resulted in 7 promotions).  Interacted with Verizon Area and Headquarters (HQ) internal contacts for clarifying and improving policies.

North Charleston, South Carolina

 Established and created standardized new hire material for National Credit Operations New Hire Program. Conducted Train - the -Trainer sessions successfully certifying 16 Area Trainers on material for comprehension and delivery of program for new hire classes. Collaborated with a core team consisting of internal Verizon contacts from Area Credit.

Bachelor Of Arts (B.A.), Communications/Broadcasting

Activities and Societies: Theta Chi Fraternity (Beta Omega Chapter, Sports Chairman), WQSU Radio, Orientation Team, Intramurals

Education record

Activities and Societies: Varsity Football (3 years), Baseball (3 years), Freshman Welcoming Committee, Highlander news reporter