Brian Otteman

Brian Otteman Email and Phone Number

Chief Experience Officer at High Plains Bank @ High Plains Bank
Brian Otteman's Location
Denver Metropolitan Area, United States, United States
Brian Otteman's Contact Details
About Brian Otteman

Experienced customer, partner and operations manager with a proven ability to cultivate strong multi-national external and internal partnerships which successfully support diverse business and technological opportunities. Strategic thinker, proactive problem-solver and a highly effective communicator.

Brian Otteman's Current Company Details
High Plains Bank

High Plains Bank

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Chief Experience Officer at High Plains Bank
Brian Otteman Work Experience Details
  • High Plains Bank
    Chief Experience Officer
    High Plains Bank Oct 2019 - Present
    Flagler, Colorado, Us
    Financial Institutions across the United States are waking up to an industry that is under tremendous pressure to change. Disruption is the reality. At High Plains Bank, Brian is working to cultivate a culture of compassionate problem solvers, equip them with modern solutions for today's problems, and to focus them on delighting customers by winning the moment of need.
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  • High Plains Bank
    Director Of Customer Experience
    High Plains Bank Jun 2018 - Oct 2019
    Flagler, Colorado, Us
    Doing business with a community bank once meant compromising on convenient technology to get great customer service and trust. Challenge accepted!
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  • High Plains Bank
    Technology Officer
    High Plains Bank Jun 2017 - Jun 2018
    Flagler, Colorado, Us
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  • Craft Financial Group
    Member Of The Board Of Directors
    Craft Financial Group Mar 2024 - Present
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  • Jack Henry & Associates
    Board Of Advisors - Banno
    Jack Henry & Associates Nov 2019 - Present
    Monett, Missouri, Us
    Banno is positioned as the industry leader for open finance technologies designed to make banking a human experience again.
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  • Icba
    Thinktech Selection Committee
    Icba Jul 2020 - Present
    Washington, Dc, Us
    The ICBA ThinkTech program is a powerful Fintech Accelerator, designed to engage the vast Financial Institutions associated with the ICBA, creating a powerful innovation machine that cultivates the solutions that really matter.
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  • Netflix
    Operations Manager: Global Lab Engineering
    Netflix Jun 2014 - Mar 2016
    Los Gatos, Ca, Us
    Established vast cross-functional support across all management levels to improve company test infrastructure. Built a large and fiercely tech savvy team of Engineers. Developed the internal and external partnerships necessary to address internal customer needs. Delivered 15 new test laboratories across Netflix worldwide. Established a Netflix global test asset management system.
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  • Netflix
    Partner Operations Manager: Certification
    Netflix May 2012 - Mar 2016
    Los Gatos, Ca, Us
    Streamlined partner integration during certification by creating a scalable, partner-friendly process that increased the quality of the Netflix experience on key partner devices. Effective member of the leadership team that created and managed account strategies with leading device and chipset manufacturers. Key results:• Established a new vision for Netflix’ global certification to optimize service for major partner categories, and rebuilt the team with new processes and talent skilled in partner management and communication.• Cut project cycle times by 75% and scaled the process to certify thousands of device models each year, while greatly improving test quality and problem resolution.• Defined requirements and drove roll-out and continuous improvement of a new, cloud-based certification tool that greatly enhanced partner collaboration.
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  • Bsquare
    Qa Engineering Manager: Customer Projects
    Bsquare Sep 2006 - Apr 2012
    Renton, Wa, Us
    Created and led a division responsible for delivering Flash and Air device certifications on behalf of Adobe.Key results:• Facility management for the Longmont Design Center.• Recognized and capitalized on an opportunity to create a certification partnership with Adobe. Built multi-level partnerships at Adobe and negotiated the terms of this new business model, enabling BSQUARE to become a premier Adobe Certification provider. Finalized a business plan, estimated project costs, established service pricing, and created marketing assets.• Worked directly with approximately 60 customers, including Motorola and Huawei, many of which were new customers for BSQUARE.• Built and managed a multinational team of engineers to cover all service areas (India, Taiwan, and the U.S.).• Led all QA efforts (including customer management) on projects like: Ford Sync II, Honeywell scanners, a classified device (acquired clearance), and AMD One Laptop per Child (OLPC).
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  • Amd / National Semiconductor
    Senior Electronics Technician
    Amd / National Semiconductor Jun 2000 - Sep 2006
    Santa Clara, California, Us
    Reviewed product requirements, delivered and executed test plans, and presented results to management. Developed critical expertise on quality issues, specifically on customer impacts with AMD Geode Linux and Au1200 WinCE 5.0 projects, and became a respected contributor on the release committee.
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  • Computer Brokers
    Computer / It Technician
    Computer Brokers May 1999 - May 2000
    Designed and built custom built computers to meet customer need. Repaired computers and printers. Installed and repaired onsite networks with customers like Remax Optimum Group, and Meadow Gold Dairy. Managed company retail inventory.
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  • Startek
    Supervisor
    Startek Mar 1997 - May 1999
    Denver, Co, Us
    Supervised telephone technical support teams for Hewlett Packard OfficeJet, DeskJet, PhotoSmart and LaserJet product lines. Trained and evaluated support technicians for quality assurance. Professionally handled customer escalations.
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Brian Otteman Skills

Testing Embedded Systems Software Quality Assurance Quality Assurance Test Automation Leadership Debugging Management Agile Methodologies Program Management Operating Systems Operations Management Team Building Process Improvement Test Planning Cloud Computing Software Development Cross Functional Team Leadership Strategic Planning Business Process Improvement Project Management Team Leadership Data Analysis Software Development Life Cycle Tableau Mobile Applications Pivot Tables Mobile Devices User Experience User Interface Design Regression Testing Manual Testing Mysql Customer Service Microsoft Office Integration Vendor Management

Brian Otteman Education Details

  • Regis University
    Regis University
    Computer Science
  • Front Range Community College
    Front Range Community College
    General Science
  • Arriba - Flagler Consolidated School District 20
    Arriba - Flagler Consolidated School District 20
    High School Diploma

Frequently Asked Questions about Brian Otteman

What company does Brian Otteman work for?

Brian Otteman works for High Plains Bank

What is Brian Otteman's role at the current company?

Brian Otteman's current role is Chief Experience Officer at High Plains Bank.

What is Brian Otteman's email address?

Brian Otteman's email address is br****@****are.com

What schools did Brian Otteman attend?

Brian Otteman attended Regis University, Front Range Community College, Arriba - Flagler Consolidated School District 20.

What are some of Brian Otteman's interests?

Brian Otteman has interest in Children, Denver Broncos, Health, Education, Choral Music, Shooting Sports, Snow Skiing, Go Cart Racing, Science And Technology, Baseball And Racing.

What skills is Brian Otteman known for?

Brian Otteman has skills like Testing, Embedded Systems, Software Quality Assurance, Quality Assurance, Test Automation, Leadership, Debugging, Management, Agile Methodologies, Program Management, Operating Systems, Operations Management.

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