Currently leading three Scrum teams within a SAFe environment as part of the Hire to Retire Program. Facilitate all Scrum ceremonies and actively represent the teams in ART-level calls, ensuring alignment and collaboration across teams and stakeholders.- Coaching team on Agile best practices- Improved sprint predictability / delivery- Portfolio management using Jira Align

Led the Security and Reporting/Analytics teams on the HCM Modernization project to move the organization from Salesforce to Workday. Worked with leadership & RTEs to improve SAFe practices across the ART and coached both teams to understand their roles in the process, build a healthy backlog for PI Planning, and track progress against the PI Objectives while reducing sprint carryover. - Defined the ticket workflow in Jira used by the organization - Represented multiple teams during the ART Sync & Scrum of Scrum - Mentored other scrum masters & facilitated bi-weekly CoP sessions

Led two scrum teams to migrate legacy software to a new enterprise platform to process mortgages. Worked with the RTE & scrum teams to drive the adoption of SAFe to improve processes & identify cross-team dependencies to deliver PI Objectives on time. Also responsible for planning/leading the bi-weekly scrum master community of practice (CoP) to coach other scrum masters within the organization. - Improved team refinements to review/size stories quickly to build a healthy backlog - Increased the team velocity, capacity & predictability - Built eazyBI metrics to track critical KPIs

Worked on Spectrum Mobile backend team to port legacy data to the NexGen billing platform. Collaborated with project partners to review/refine strategy based on organizational needs, identify dependencies, and manage bugs/blockers based on MVPs. Improved agile best practices, and increased throughput to meet project deliverables.- Worked directly with the Product Owners & UX to ensure accurate deliverables across teams- Shifted our team from Scrum to Scrumban to better absorb changing priorities- Managed the portfolio mapping in Jira using Structure to track program progress- implemented continuous integration for the backend team to deploy every 2 weeks

Worked with the NexGen/Arcadia team to migrate to a new Amdocs billing platform. Defined the portfolio hierarchy used in Rally to drive the development process so work can be efficiently planned/tracked. Coached & led 3 project teams (on/offshore resources) and worked directly with product management to ensure organization goals were met. - Captured release & sprint metrics to track team/project progress - Removed internal/external blockers to avoid sprint delays & story carryover - Coordinated release management activities & communicate code deployments

Worked with the Product team to deliver a SaaS model for the mobile, desktop & on-site workspace management software used by enterprise & web users. Successfully coached & led 5 product teams (3 Scrum & 2 Kanban) to drive process, and improve velocity/throughput utilizing both Scrum & Kanban methodologies. - Worked with Product Owners and UX to define the definition of done for Features & Stories - Captured release & sprint metrics to gauge progress and drive efficiency - Provided continuous agile coaching to improve team process & sprint predictability - Created process "playbooks" to document how our team works within the Agile framework

Worked with the Clinical Informatics & Decision Support (CIDS) Department as the lead scrum master to coach the organization on agile principles, define scrum processes used in Rally & led two software development teams. - Improved team delivery by identifying & tracking hidden sprint tasks - Defined user roles & responsibilities to improve efficiency/communication - Captured sprint metrics to track progress and identify areas of improvement - Agile training/coaching

Worked with the NVDE Deployment Automation team to define agile processes and worked directly with product management to capture & break down user stories. Successfully led two delivery teams using both - Scrum & Kanban to increase productivity while improving the quality of deliverables. - Moved the team from waterfall to agile development using Rally - Managed the product/sprint backlog to prioritize work & protect the team from over-commitment - Captured project metrics to provide actionable team KPIs

Worked with the JeppDirect e-commerce team in a Scrum Agile environment to gather and breakdown business requirements from the Product Owner & UX into user stories for the development team. - Created project dashboards & custom reports to track project/sprint metrics - Analyzed data from ERP & ATG databases to drive functional requirements - Filled the role of JIRA project admin to create & maintain project spaces - Helped with the agile transformation effort

Worked in a Scrum Agile environment to gather and define needed functionality for the Sales Management and Reporting Tool (SMART) used internally by Sales Ops and Finance. Designated SME for the SMART application to represent stakeholder’s needs and help drive development and Q/A efforts. - Produced project scope, Storyboards, & UAT documentation to drive the requirements process - Organized development demos to obtain acceptance from the Product Owner - Worked closely with the IT Department to oversee release management initiatives

Short-term contract to translate and reconcile high-level business requirements into functional and nonfunctional technical requirements for the IOE order entry system. Worked in a RUP iterative software development framework to analyze and document current/future processes and data flows.- Converted traditional requirements into Use Cases to aid with offshore development- Heavy Visio work to define design requirements & reduce development inaccuracies

Responsible for the functional design of the Multiple Listing Service (MLS) for Realtors. Worked in an Agile software development environment to create new functionality for the Prime Access user interface.- Designed a comprehensive UI for Prime Access used by Realtors to improve application usability - Defined a functional process for creating & managing user stories to aid in software development- Created user stories and validated acceptance criteria was met

Responsible for maintaining and enhancing internal telecommunication applications and processes used by the business to sell and manage customer phone service. Worked in an Extreme Programming (XP) environment to analyze user needs, create user stories and test scenarios to help the Dev team deliver small releases.- Reviewed/evaluated functionality requests from the business to determine development priorities- Met with stakeholders to determine project scope and budget details- Created Business Requirements Documents (BRDs) to drive development- Produced test cases to validate functionality

Responsible for managing the Q/A effort to validate that all archived data was successfully moved to the new case management system for Clark County from the legacy system. - Lead a team of 6 testers to successfully validate the software/data - Defined the testing procedure & protocols used by the team to insure accuracy - Identified and updated court documents that were not supported by the software migration

Worked as a full-time telecomm consultant on projects that primarily focused on requirements gathering, analysis, documentation, code modification, & software testing. Assignments:1) Verizon Wireless » StarTouch Design/Test Team – System Designer/QA TesterWorked as a software tester to create, modify & execute test scripts to verify new code functionality. - Performed software analysis/design using Smalltalk Interpreter to determine need- Created software specifications & verification matrixes to support requirements- Executed lifecycle & user acceptance testing to validate functionality2) ICG Communications » CBP Reports & Output Team – Programmer / Business AnalystResponsible for requirements gathering and process work flow for data conversion specifications. - Data mapping and functional specification creation- Entity Relationship and Data Flow Diagram development- User manual/job-aid creation- Y2K code remediation