Business Operations Specialist - Operational Risk
Current• Implemented a new proactive framework for Center Process Reviews (CPR's)• Managed completion of self-assessment audits and provided training to monitor Sarbanes Oxley (S-Ox) compliance• Provided training to operations personnel for Daily Review Guide completions• Coordinated problem solving conferences and implemented changes to resolve GAO comments• Collaborated with teams to develop a Business Impact Analysis tool to capture data to test business resilience and… Show more • Implemented a new proactive framework for Center Process Reviews (CPR's)• Managed completion of self-assessment audits and provided training to monitor Sarbanes Oxley (S-Ox) compliance• Provided training to operations personnel for Daily Review Guide completions• Coordinated problem solving conferences and implemented changes to resolve GAO comments• Collaborated with teams to develop a Business Impact Analysis tool to capture data to test business resilience and preparedness• Collaborated with teams to develop risk mitigation and recovery strategies for vital and critical Business Continuity items• Hosted kick-off conference calls and office hours sessions presenting to more than 200 attendees• Completed ISO 22301 Business Continuity Lead Implementer training and passed the 80 question exam• Procedure sponsor for MCRP and DRG• Identified numerous key process improvements and collaborated with Center of Excellence teams for corrective action • Developed proposals and coordinated approvals for business center process deviations related to COVID-19 Show less