Team leadership and activity supervisionCollaborated with the technology team, managing the Product Backlog, overseeing Sprints, conducting ceremonies, and maintaining stakeholder relationshipsDefined and revised project methodologiesDeveloped, reviewed, and implemented new management policiesMapped out process flows across departments, proposing changes to improve efficiency and effectivenessLed the Quality Assurance team and managed systems, overseeing product reception to release, making usage decisionsDefined, implemented, and managed QA tools and processesPrepared project control reportsImplemented Agile practices, including Kanban, for planning, prioritizing, and refining the product/feature backlog with the tech teamInvolved in end-to-end processes, from feature ideation to production release

Technical lead for the design and development of residential and commercial projectsManaged teams and supervised construction projectsDeveloped and managed engineering projects for residential and commercial propertiesConducted technical inspections, assessments, and issued technical reports and evaluationsPrepared budgets and physical-financial schedules for construction projectsMonitored physical and financial progress, ensuring adherence to timelines and quality standardsProvided consulting services for small construction projects and renovations

Managed commercial processesMonitored store performance indicators across the network, developing strategies to achieve goals and resultsMapped processes from merchandise acquisition to post-sales supportLed the implementation of new software and trained teams for effective useGathered commercial requirements to create customized Point of Sale (POS) solutionsIdentified process improvements to reduce execution and delivery times

Supported engineers and production teams in the development of custom products based on client demandProspected and engaged with new clientsManaged sales and post-sales supportAligned strategies with the Marketing teamAnalyzed regional performance indicatorsConducted market and competitor analysis, tracking their actions and strategiesPrepared travel itineraries for client visitsConducted client visits and gathered technical data for project design and equipment sizing

Oversaw the execution of existing projects, ensuring adherence to timelines, budgets, and project specificationsManaged field teamsIdentified opportunities for process improvementsConducted measurements for the development of new projects

Managed logistics and billing processesMapped and structured e-commerce processesDeveloped and executed commercial strategiesConducted item pricingSet goals and analyzed resultsResearched market trends and competitorsAnalyzed workflows across the entire process, from logistics to post-sales