Brian Peluso Email & Phone Number

Sales & Marketing ManagerCollaborating with customers to create the perfect piece of custom apparel or promotional item.Sales Manager Primary Focus:- Create the best possible customer experience from first contact to order delivery. This is done by making customers aware of garment options, pricing and turnaround based on their needs and target audience.- Manage office staff to ensure quick turnaround of all submitted jobs.- Outsource any artwork overload through our relationship with Design Pickle and various freelance artists.- Customer follow ups - bi weekly follow up with pending orders to ensure we are meeting ourproduction goals. - Ability to with a variety of customers at once to ensure their expectations and deadlines are met and exceeded.- Created online ordering portal for Ciccio's Restaurant Group to allow for streamlined ordering and production for their growing group of restaurants.Marketing Manager Primary Focus:- Lead Generation through Google Adwords and Facebook Ads- Keep company CRM up to date to ensure all email marketing is geared towards the right customer- Create company swag to include in every shipment.- Hand written Thank You cards are sent to new customers to aid in customer retention- We use Trust Pilot to help maintain a good reputation online. This also gives us a platform to display customer reviews in our marketing materials. - Create Sales Funnels to ensure follow ups and education of our customers after gaining them as a lead.

- In charge of employee recruitment and hiring of brand representatives, stock associates and management candidates in and out of the store - Trained and developed MIT’s, Assistant Managers and brand representatives teaching them the working standards developed by the Abercrombie and Fitch headquarters - Responsible for all cash handling procedures including daily bank deposits - Worked with the assistant store managers to ensure all bi-weekly visual and stock changes were completed to company standard and in a timely manner

Bachelors, Business Management

High School Diploma, General Studies