Developed, managed, and executed events to increase Northern Ireland’s profile and visibility with specific target markets including photo and digital coverage and the production of communications materials. Supported the Director and Deputy Director on high-level visits and planning cultural events, including conducting relevant research, liaising with relevant organizations and Northern Ireland-based stakeholders to ensure maximum benefit.

Conducted primary and secondary research on salient geopolitical issues in the South Caucasus (refugees, trade, political theory) for academic publication, and presented findings at internal meetings and expert forums in Yerevan. Taught communications lectures and staff trainings on usage of data analytics programs (ex. DataEQ and Meltwater) for development of local media landscape.

Generated over $1M in first line sales and referrals from customers. Maintained branch opening and closing, main vault balancing, ATM servicing, customer outreach and consumer data procedures.

Created research papers, reports, and readouts for the U.S. State Department, AFRICOM and partners (NATO, EU) on geopolitical events in Sub-Saharan Africa, such as armed conflict, health issues/COVAX, and political developments. Analyzed print and social media data for hundreds of African news outlets using Meltwater and DataEQ databases in English and French. Drafted program recommendations on US State Department briefings and Sub-Saharan Africa regional policy analysis.

Created media and administrative databases and led media publishing efforts on website with 100% traffic increase during tenure. Collaborated in fundraising efforts and obtaining materials for schools, clinics, community farms, and water infrastructure programs in Sub-Saharan Africa.