Brian Pham Email & Phone Number

California, United States

San Francisco, Ca, Us

Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, Australia and the UK. Whether you’re flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, guests can take the wheel of the perfect car for any occasion, while hosts can take the wheel of their futures by building an accessible, flexible, and scalable car sharing business from the ground up.- Collaborate extensively with other engineers to build tools and systems that support our services and allow engineers to deliver high quality software.- High-quality maintainable code, test it, collaboratively review it and ship it.- Identify areas to improve and scale cloud infrastructure following GitOps. - Develop tools and utilities to diagnose and fix problems.

San Ramon, California, Us

- Build infrastructure for real-time communication and collaboration using GitOps and Infrastructure-As-Code tools running on Google Cloud.- Reduce cost for logging infrastructure by 50% and improve log aggregation by transitioning from Logstash to Vector - Design and maintain automation code written in Go, Python, YAML used in CI/CD orchestration.- Deploying and running self-hosted monitoring stack using as Prometheus and Grafana- Worked closely with various teams to onboard and support new applications.

Santa Clara, California, Us

- Develop tools and framework to automate operational tasks, deployment of machines, services, applications- Responsible for implementation, reliability and scalability of all components of the monitoring stack running on Kubernetes (Prometheus, Promtail, Loki, Cortex, Grafana) - Ownership of managing deploying, availability, reliability and performance of the Palo Alto Networks Cortex XSOAR platform- Educate and work cross teams to drive DevOps methodology to help improve reliability and faster deployments of the product- Manage the stability, operation, scalability, and automation of critical production build & deployment pipelines running on Docker containers- Write automation code using Python, Go, Ansible, Terraform for provisioning and operating infrastructure at scale - Work closely with development teams on addressing reliability and scale concerns across the stack

Redwood City, Ca, Us

- Build, automate, update, and maintain shared infrastructure running on mostly AWS (Postgres, Redis, Consul, Vault, Kafka, Logstash)- Manage configuration, databases, servers, security for hundreds of instances across multiple environments and regions- Design, implement, productionize and maintain site reliability process and systems- Educate the platform software engineering team on reliability best practices, and work to institute changes in the software engineering process to accommodate reliability principles- Manage and build core services and infrastructure across the entire engineering organization- Provide 24/7 support and ensuring stability and performance of production environments- Engage and negotiate with equipment and service vendors and partners- Automate building and scaling infrastructure using tools like "Terraform"- Manage configurations on servers by using Ansible- Maintain continuous/integration deployment (CI/CD) pipeline and tooling for product releases

Redwood City, Ca, Us

- Communicate as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions- Directly working with customers to configure LDAP, SSO, SAML, and WS federation with Highfive- Writing scripts to automate various tasks using Python and Bash- Performing research, analyze and effectively diagnose clients' issue using internal and external built tools- Troubleshooting and debugging firewall network related issues- Collecting information and documenting bugs with Engineering for product issues that might be impacting customers- Drive observability and monitoring efforts by creating reports and dashboards using SQL to help predict trends and issues related to product- Work with respective business units to enhance existing products and driving down repeatable problems

San Jose, California, Us

- Run multiple Proof-of-Concept labs to provide customize demos for customers- Technical voice of Sales for all things related to unified collaboration - Configuring and troubleshooting hardware such as VC codecs, processors, and other video related products- Strong background in corporate conference room technology, VC, and video infrastructure- Configuring, troubleshooting, and dealing with backend management systems, AV networking, and video distribution - Build apps, distribute, and present content out to various networks using AppSpace (Content Management System)- Help with the installation and configuration of new servers and Polycom equipment in the production environment- Handle all systems administration tasks such as supporting various servers like as CUCM, Polycom DMA, Windows Server 2007 R2, DNS, DHCP, and other related Polycom technology- Creating well documented procedures for system users to configure and troubleshoot Polycom equipment posted internal wikis and Sharepoint- Serving technical configuration requests from Systems Engineer for NDA demonstrations- Architect, installing, and configuring new, existing, and pre-release products from Polycom and other vendors in the Unified Communications industry, such as Microsoft Lync- Identifying opportunities to add new services which are valuable to sales organization- Ensuring high availability of the Custom Solution Network environment- Work with Systems Engineer and Demo Team to deploy custom configurations and demonstrations for different customers and partners- Maintain a current expert knowledge of all Polycom products and services- Assisting in creating sales proposals and responses to RFQ/RFPs- Implemented change control process that allowed for better communication and collaboration in the CSN- Compositing technical documentation including reference diagrams

San Jose, Ca, Us

- Provided high quality help desk support to internal eSilicon employees by diagnosing and resolving technical hardware and software issue- Troubleshooting Windows, OSX, and Linux such as LAN, wireless, and VPN issues- Identify and escalate situations requiring urgent attention- Maintain and administer active directory, SharePoint, VPN, file servers, and software deployment - Create and publish documentation/guides for eSilicon Employees on internal webpage using Joomla!- Diagnose hardware and software problems and replace defective components- Creating and publishing documentations for IT users using SharePoint- Working closely with IT to plan and deploy implementation of Cisco Nexus- Provisioning phones using Cisco Unified Communications Manager (CallManager), configuring profiles and extension numbers- Test and analyze different software in a test environment- Perform data backups and disaster recovery by maintaining scheduled backups on servers, maintained tape rotation, and backup schedule using NetBackup Administration Console- Evaluating and monitoring costs of computer--related items to obtain best results- Creating detailed network diagram of server room using Visio 2010 and NetZoom 12