Engineering leader over software engineering teams, quality assurance, and application support for backend and pre-manufacturing systems. Software Engineering• Provide strategic direction and day-to-day leadership to a team of architects and engineers.• Collaborate with architecture and leadership on strategies and multi-year road maps that are AWS cloud-based using event-driven architectural design patterns.• Championed a standardized Agile framework that defines roles, responsibilities, deliverables, and processes for the P&E teams.• Coach application architects, technical leads, and managers to advance their skills and be positioned for growth opportunities.• Collaborate with the Product managers & business to understand business, customer or host needs. Participate in the annual strategic, budget and roadmap planning process.Application Support• Led the effort to build a new Issue Management System (IMS) that provided contextual visibility to backend system exceptions, automated solutions, integrated with ServiceNow ticketing for tracking, and freed engineering teams of support tasks and interruptions. • Instituted a seasonal ServiceNow incident task “Look back” review process with the Engineering and application support teams to perform root cause analysis and resolve system issues. QA / Deployments • Established QA team goals that drove expanded capabilities in system automation, load testing, stress testing and smoke testing.• Crafted and rolled out a release maturity model for allowing agile team system deployments during critical “peak season” periods of the year while minimizing business risk.Innovation• Lead efforts to evaluate & adopt best-of-breed 3rd party image technologies to replace legacy technologies, automate manual processes, and improve key results or service levels.• Oversaw innovation by Engineers resulting in new business capabilities & a provisional patent.

• Engineering lead responsible for a team of 40+ employee and contract engineersresponsible for development and support of Lifetouch AWS pre-manufacturing systems and Sterling Commerce Order Management Systems.• Coaching, managing and development of delivery managers and application architects• Partner with internal business partners like System Architecture, QA, InfoSec, FieldOperations, Product Management, and Manufacturing teams to ensure successful systemsdevelopment and support• Turned around a severely underperforming engineering team to be the best engineeringteam in Lifetouch• Drove innovation as a practice with POC's in AWS technologies like Alexa

Roles & Responsibilities• Lead system architect in the development of multiple new systems in AWS cloud for managing orders, assets, cash reconciliation, image retouching, and integration with a mixture of cloud and on-premise systems. • Experience mentoring, directing, and/or leading software and QA engineers• Cultivated a customer focused culture focused of first-hand experiences to ensure engineering is building the right solutions for the business• Ensured compliance with SOX processes and controls in partnership with the Information Security team and engineering teams• Participated in crafting of strategic plans for business units and led the engineering teams in requirements, systems design, development, and final delivery for a successful outcome• Known for having a strong track record, being detail-oriented, self-motivated and excellent follow through on projects.• Strong written, verbal, and presentation skills with an ability to communicate with both technical and non-technical individuals Team Composition• 7 Employees (Dev & QA)• 14-24 Local and off-shore contractors (near and far) working on different subsystemsTechnologies Summary• Java Spring Boot and Node JS• Relational databases (MySQL, Oracle, SQL Server)• AWS Services - Compute: Lambda, Elastic Beanstalk - Networking & Delivery: VPC, Security Groups, Load Balancers, API Gateway - Storage: EFS, S3 - Database: Aurora, Redshift - Management: CloudWatch, Trusted Advisor, Config - Developer Tools: X-Ray - Security: IAM, Secrets Manager, Certificate Manager - Application Integration: Simple Queue Service, Simple Notification Service, Step Functions Development Process • Kanban boards, user story planning, demo meetings, & high degree of interaction with internal customers ranging from system users to executive management• Full life-cycle experience from requirements gathering to production support

Roles & Responsibilities• Solutions architect for systems development and support• Managed departmental staff, recruiting, mentoring, and coaching• Strong customer focus for internal and external facing systems • Technical project management skills defining work tasks/estimates• Proven track record of delivering software products Team Composition• 7 Employees (Dev & QA)• 1-5 Local contractors (Project based)Technologies• Java Web and thick-client architecture• Relational databases (MySQL, Oracle, SQL Server)• Enterprise Service Bus & JMS queuesProcess & Compliance• Agile SDLC with high level of product management engagement • Full life-cycle experience from requirements gathering to production support • Experience ensuring PCI DSS compliance of eCommerce system

As a development manager at Computer Associates, I was responsible for the research and development of CleverPath Portal. I’m a “hands on” manager that managed the day-to-day activities of a geographically distributed development team ranging from four to eight software engineers. My focus was in ensuring a high quality product is delivered to market on time. I have also performed software project management responsibilities for four separate releases of the CA Portal. Each product release was localized and certified in nine different languages.

Led a team of six developers in the design and construction of custom data warehouse applications for Information Advantages Business Intelligence Suite of reporting products. Was responsible for recruiting, training, and managing daily activities of team members.

Acted as lead analyst and mentor to 3M employees in the conversion of a purchased import management system to an internal application. Designed batch interfaces with US Treasury Customs Department and internal purchasing and accounting systems. Led two other programmers in development of the user interface and reports.

Assisted in the development of manufacturing and accounting systems. Lead small projects and provided on-call support. Wrote and executed disaster recovery plans, implemented runtime improvement, and cost reduction techniques. Tasks encompassed all phases of development from gathering requirements to implementation.