Brian Quinlan Email & Phone Number

Bandon, Ie

Ireland

Network Development Manager for Cedar Motors , Irish importer and distributor for Renault & Dacia.Responsible for:*Dealer franchise standards and corporate identity implementation for Renault and Dacia dealerships.* Project management of dealer site construction developments* Management of National customer satisfaction dealer programs to obtain a full 360 degree view of customer sentiment * Business Development and strategy deployment with our Irish network of privately owned, independent Renault & Dacia dealerships* New dealer appointments , identifying network coverage opportunities and onboarding new dealers* Dealer contracts and additional legal obligations as required * Network project deployments in line with the fast changing nature of the motor industry

Ireland

A blended role with a lot of network development project responsibilities and multi department interactions such as;National Customer Satisfaction Program - launch , deploy and management.New Dealer Appointments - Source and secure new dealer partners in key open points. Be the single point of contact for implementation and launch.Dealership development to achieve latest standards of interior and exterior design and brand identityBalanced network scorecards , measurement of performance and launch associated action/remedial plans Management of Renault SELECTION used car program Deploy and lead network standards audits

Ireland

Manage the used car future development of the Renault and Dacia network in Ireland.Deployed and successfully launched the Renault SELECTION used car program to the Irish Dealer NetworkManage all franchise opportunities nationally to include dealer prospecting, dealer appointments, service coverage, managing dealer start-ups and redevelopments of existing partners.Maximizing the financial performance and structure of Renault Dealerships through analysis of composite KPI's. Assisting dealers with future financial development whilst ensuring that Renault objectives and goals are achieved.Manage the roll out of all new external signage program and completion of Renault Store interior development together with working closely with dealers on larger refurbishments or new developments.

Ireland

9 Month Maternity Cover as Commercial Sales Manager in addition to my current Network/Business Development role. I am responsible for achievement of all commercial targets including Monthly Registrations, Stock and Planning Control, Departmental Budgetary Controls and also managing a team of highly motivated Zone Managers together with a great team of department support staff.

Southern Ireland

Responsibility for the development of Renault , Dacia and Renault Pro+ dealers in all counties South of Dublin. Ensuring all dealers are fully brand compliant in terms of standards and service they offer. Assisting all dealers in their pursuit of target achievement , local market share penetration whilst always delivering exceptional customer care at all times.

Audi Cork

Joined Audi Cork on the 4th October 2010. This an exciting venture for the management team of Blackwater Motors, Fermoy, Co Cork. Audi Cork will be servicing the areas of Co. Cork, Southern Tipperary and Co. Kerry exclusively.My duties in this position are varied. My role as General Sales Manager is a 100% control of all aspects of the Sales Department of one of Irelands largest Audi retailers.Managing a team of six sales executives , a finance representative and a corporate sales executive is a very demanding role.I provide weekly training sessions for my teamI manage relationships with our partners in Audi Ireland ensuring that we as a dealership excel in Customer Care and Sales of New and Used Audi.I also have a strong interest in marketing events.Recently as a Sales Executive I underwent a mystery shop experience which was organised by Audi Ireland in the interest of monitoring the buying experience of our clients. I scored 100% in this mystery shop which was a first for Audi Ireland and the first 100% to be achieved in the Audi Network in Europe.

Due to previous success in my BMW sales management role, was appointed in October 2008 as head of sales for Ireland's number one Lexus dealer under the same ownership group and on the same site as Kearys BMW. Main responsibilities include facilitating the transfer of successful processes from the BMW role such as a bespoke computerised enquiry management system that facilitates the complete customer purchase cycle from expression of interest to final payment as well as introducing initiatives to help the company thrive in more challenging economic conditions. I have also led to the company to phenomenal success in Internet sales which now accounts for 95% of our used car sales resulting in unprecedented sales in a tougher economic environment. I have also increased Used car sales by 55% over 2008 figures year to date and this done in what is termed tough economic conditions.Sales Manager- New Lexus Cars and Specialising in Top Marquee Used cars representing all major brands including BMW,Mercedes,Audi, Volvo etcEnsuring Used cars are prepared in a timely fashion and to the highest standards. This greatly improves used car stock turn.All marketing and advertising with particular attention to digital marketing and updating online representation on all leading websites.Managing a robust enquiry management system to improve closing ratios and also ensuring 100% client satisfaction

My achievments working at Kearys of Midleton were recognised with promotion to the then new BMW dealership in Cork in Primarily responsible for effectively delivering a diverse range of sales management, business development and customer service related objectives working for one of Ireland's largest authorised BMW dealerships.Activities since then included working in all areas of the sales life cycle and establishing the BMW operation as a highly successful business model that is acknowledged as the 'best in class' by many BMW dealers across Ireland. Indeed we soon became Ireland's No 2 BMW dealer for new and used car sales.Other activities included managing the day to day work of a team of ten sales colleagues, coaching and mentoring individual members and giving regular developmental feedback designed to increase their customer related performance and overall effectiveness.Introduced video sales training to all sales staff on a weekly basis and provide ongoing computer training in Kerridge CRM system.Particularly acknowledged by the company for meeting and exceeding all sales targets and performing well in all specialist sales and management training.

Sales Manager with particular emphasis on developing the new and used car departments whilst liasing with all other departments. Sales in new Toyota's doubled over 3 years and the used car business thrived during my period there. I also paid particular attention to developing the finance business within the dealership.

Bishopstown , Cork City

I was employed as Sales and Marketing Manager with responsibility for both Citroen and Subaru brands and also responsible for Quality Used Car Sales department.

Successfully undertook a five year account management, business development and customer service related assignment working for a Carrigaline, County Cork based family-run Toyota dealership. Initial responsibilities as senior Sales Executive were recognised with early promotion to Sales Manager with day to day work focusing on setting budgets and targets as well as demonstrating a sound understanding of best business practice.Also responsible for ensuring that the company offered the highest standards of customer care and satisfaction and provided customers with excellent service both in sales and after-sales.

Effectively delivered a seven year sales, business development and customer service related role working for a leading Cork based Peugeot and Ford car dealership.Consistently recognised for consistently achieving stretching monthly sales and customer service targets during my tenure with the company.