Manage technological analysis of MWD software and hardware for use within rigsite drilling operations and shop maintenance environments. Develop and reinforce internal and external customer relations to ensure timely project progression was maintained in accordance with expectations and timelines. Instrumental in aligning development teams with key project indicators, collecting key stakeholder requirements, identifying non-functional requirements, and aligning key stakeholders.

Managed technological analysis of MWD software and hardware for use within rigsite drilling operations and shop maintenance environments. Developed and reinforced internal and external customer relations to ensure timely project progression was maintained in accordance with expectations and timelines. Instrumental in aligning development teams with key project indicators, collecting key stakeholder requirements, identifying non-functional requirements, and aligning key stakeholders.- Analyze business and functional requirement specifications against market benchmarks to provide identification and guidance for development of market differentiators- Review and provide technical QA to software builds, validating against release expectations and requirement documents before managing software releases/updates across fleet- Certify project progression timelines, delivery timelines, and sprint stories against Service Level offering indexes- Design, plan, implement, execute, and evaluate test plans and acceptance criteria test procedures to ensure software and hardware success- Conduct Quality Assurance and Functionality gap analysis across software and hardware deliverables- Structure, annotate, document, and propagate relevant Project Management materials including preliminary Standard Operating Procedures, Rig-up/Rig-Down procedures, and troubleshooting documentation to ensure full well delivery

Generated competitor market analysis, and provided coordination for equipment and personnel to Oil and Gas Service companies.Key Accomplishments:- Conducted competitive market share analysis, TAM evaluations, and differentiator factors- Scrutinized and prioritized field personnel based on qualifications and experience to apply a ‘best fit’ for customer and job scope- Appraised vendor equipment for client requirement and technology requests - Aligned vendor capabilities, supply capacity, and Price Quality Matrixing with client expected requirements- Negotiated vendor delivery scheduling and transportation locations, reducing internal costs- Generated Standard Operating Procedures and HSE Policies- Produced marketing materials and Service Offering distributables- Prepared and submitted Technical Presentation's for contractual bids (RFP)

Provided field level training and support processes, focusing on development and expansion of premium services with Azimuthal geological deliverables. Key Accomplishments:- Provided onsite broad and specific technical services for clients- Streamlined field troubleshooting protocols to minimize rigsite non-productive time (NPT)

Operated as an on-call, as needed, technology specialist for an Oil and Gas Service company.Key Accomplishments:- Provided Tier 3 and 4 support for field personnel in the US Land Geomarket- Refined autogenerating email distribution Excel file utilizing optimized VBA/Macros formats for the Remote Operations department

Monitored and evaluated Operations service delivery quality within the District. Provided systematic feedback to local management structures, highlighting strained customer relationships. Supervised incident review boards with department heads to develop corrective action implementation plans.

Provided a marketing focal point for Product Managers, delivering market guidance and analysis for local implementation and development processes. Participated in the formulation of District level trade shows and events; ensuring consistent messaging and appropriate product placement.

Provided structured deployment of equipment and personnel to client locations. Implemented a localized knowledge development processes for field personnel, increasing overall regional technical knowledge, and reducing call volume into the Technical Support division. Supervised 25 direct reports.

Facilitated the opening of a new office in Central Mexico. Oversaw contract negotiations for rental living facilities, field personnel transportation methodologies, and third party primary and secondary equipment. Managed 15 direct (90 indirect) reports, spanning an area from Veracruz to the Mexico/US border.

Provided field level training and support processes, focusing on development and expansion of premium services. Developed a successive training platform for local personnel, increasing market share capture capability.

Worked in a global team of international employees overseeing new product development. Conducted systematic communication between Engineering and Operations departments. Coordinated distribution of technologies for Brazil, Norway, and the US.

Provided remote monitoring services for multiple clients in both offshore and land facilities, incorporating various levels of service deliverables dependent upon client requests. Conducted localized field testing for new products.

Served aboard the USS Salt Lake City (SSN-716). In conjunction with the normal duties required, served as Preventive Maintenance System Supervisor coordinating the maintenance schedule plans for all onboard SONAR equipment.