Brian Profeta Email & Phone Number

• Manage projects for the installation of the Matrix System package from conception to completion for clients in manufacturing and warehouse management industries
• Develop and create internal Support workflows, procedures, and training manuals
• Created and Administer an internal SharePoint and Microsoft Project server which links together Sales, accounting, and remote team members via knowledge base wikis, discussion boards, and customer specific sites
• Established a channel reseller network that met the needs of Implementers through installation/support documentation, sales literature, and support hotline

Buffalo, New York, United States

• Responsible for the cold calling and lead generation for document processing and direct mail services
• Provided exceptional partnership support of software company’s whose 50+ clients utilized printed mail and direct mailing services
• Attended tradeshows to promote and generate leads for document processing and direct mail services all over the US and Canada