Oversaw all aspects of the company's operations, including human resources, finance, technology, marketing, and salesDeveloped and implemented the company's strategic planManaged the company's budget and financial performanceOversaw the company's human resources departmentDeveloped and implemented the company's employee benefits programCreated dynamic reports for executive team and clientsPerfected back office processes with implementation of technologies and trainingPlanned and executed corporate and client eventsProcured technology, services, and suppliesManaged social media accounts and corporate websiteBrainstormed, created, and implemented marketing strategiesWrote and edited company’s client newsletter

Hired, trained, developed, and engaged team of as many as 40 employees, servicing all Perdoceo brands across the U.S.A.Built/maintained reports for internal use, such as staffing, performance evaluation, and training, as well as external auditsPerformed monthly one-on-one meetings with staff members to collect and provide information and feedbackDelivered regular training and coaching sessions, both inter- and intra-departmental, often remotely via MS Teams/ZoomCommunicated key reporting metrics and changes to policy to business partners across the organizationLed meetings and presentations in front of small and large groups of Perdoceo stakeholders, both in-person and remotelyResponded to minor information technology issuesRelentlessly developed/tested methods to improve staff engagement and document imaging standards, efficiency, and service level objectivesCreated and delivered presentations for information and training purposesEarned over 50 CEC awards, including CEC’s most prestigious award: Award of Excellence (2007)