Brian Raboin

Brian Raboin Email and Phone Number

Building Go-to-Market Strategies and Implementing Proven Operational Playbooks for Success @ PVFARM
Brian Raboin's Location
Greater Phoenix Area, United States, United States
Brian Raboin's Contact Details
About Brian Raboin

With over two decades of startup leadership under my belt, I've been driving innovation in the dynamic world of SaaS and PaaS. I've led teams to develop and deliver groundbreaking products and services. By learning from some of the best Private Equity firms in the world (Vista Equity and Thoma Bravo), I've been able to consistently scale businesses by implementing the best operational processes, systems and standards.I've played a pivotal role in orchestrating successful mergers and acquisitions, contributing to three notable exits (HostMySite, Booker, Mailgun) and leading three successful acquisitions and integrations (Hosting.com, Neospire, Email on Acid).I have a passion for helping startups scale, grow, and mature to achieve their goals. My experience working in Private Equity has equipped me with the skills to spot market opportunities and build Go-To-Market strategies for Product-Centric Businesses, resulting in successful exits measured in billions.But it's not just about growth for growth's sake – I'm passionate about fostering a culture of respect, focus, and discipline, where growth is a byproduct of a good plan, better execution, and the best people. It's all about nurturing both personal and business development in an environment where people, character, and values matter most.

Brian Raboin's Current Company Details
PVFARM

Pvfarm

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Building Go-to-Market Strategies and Implementing Proven Operational Playbooks for Success
Brian Raboin Work Experience Details
  • Pvfarm
    Executive Consultant
    Pvfarm Jun 2024 - Present
    Newport Beach, California, Us
    Consultant for PVFARM focused on developing and executing on our Go-To-Market strategy. PVFARM is a leader in utility scale solar design automation software.
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  • Boy Scouts, Girl Scouts, Homework, Dad Jokes, Uber Services, Short Order Cook
    A Dad
    Boy Scouts, Girl Scouts, Homework, Dad Jokes, Uber Services, Short Order Cook Feb 2007 - Present
  • Renewable Energy Open Exchange - Reox
    Chief Executive Officer
    Renewable Energy Open Exchange - Reox Oct 2023 - Jun 2024
    REOX leads the charge in transforming the renewable energy market through our innovative exchange platform, driven by the Inflation Reduction Act (IRA). Specializing in Investment Tax Credits (ITC) and Production Tax Credits (PTC), REOX connects buyers and sellers seamlessly. We offer tailored, detail-oriented transactions, coupled with comprehensive services like due diligence, marketing, tax preparation, and financing. By simplifying the tax credit market complexities, we empower developers and buyers, accelerating renewable energy adoption while fostering economic and environmental sustainability.As CEO of REOX, I am leading our journey into the world of transferable tax credits, researching and mastering every aspect of this niche market. I assembled a dynamic sales, marketing, product and tech team, defining our overall strategy and leading our go-to-market efforts.By connecting with industry experts and insiders, I gained valuable insights and forged strategic relationships essential to our success. I developed strong connections with tax equity buyers, investors, and renewable energy developers, positioning REOX as a trusted partner in the industry.
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  • Stenson Tamaddon
    Chief Strategy And Operations Officer
    Stenson Tamaddon Aug 2022 - Jan 2024
    Phoenix, Arizona, Us
    As the Chief Strategy and Operations Officer at Stenson Tamaddon, I drove initiatives that shaped our path forward. I developed our end to end customer lifecycle journey and launched our SaaS-based customer portal for IRS tax credits. This streamlined the overall process servicing thousands of clients while ensuring compliance with IRS guidance.As our strategy leader I helped define our go to market strategy and set our business objectives and KPIs, and worked with the team to achieve them. Ultimately successfully servicing thousands of customer through the delivery of our service and platform.
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  • Sinch Mailgun
    Chief Operating Officer
    Sinch Mailgun Aug 2020 - Jul 2022
    San Antonio, Texas, Us
    Mailgun is the all-in-one, intelligent email delivery platform trusted by businesses, loved by developers. Mailgun helps hundreds of thousands of companies and leading brands around the world send hundreds of billions of emails every year.As the Chief Operating Officer at Mailgun (acquirers of Mailjet and Email on Acid), I oversaw all company operations and spearheaded the execution of our strategic vision. My role extended to active involvement in M&A target evaluation and due diligence processes, collaborating closely with private equity firm Thoma Bravo during the Email on Acid acquisition and Mailgun's $1.9B exit to Sinch.In addition to these strategic initiatives, I played a key role in executing on our go-to-market strategies and establishing business-level KPIs across all departments. By working closely with our teams, I ensured that our strategies were aligned with market needs and company objectives, driving growth and success.
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  • Mindbody, Inc.
    Vice President Of Customer Services
    Mindbody, Inc. Feb 2019 - Aug 2020
    San Luis Obispo, California, Us
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  • Mindbody, Inc.
    Vice President Of Customer Success
    Mindbody, Inc. Sep 2018 - Feb 2019
    San Luis Obispo, California, Us
    MINDBODY emerged from the simple idea that small business owners deserve the time to focus on what matters most: their customers. Our software has transformed that vision into the world's leading wellness services marketplace, linking hundreds of thousands of passionate health, wellness, and beauty professionals to the millions of clients they serve.As Vice President of Customer Success and Customer Service, I was responsible in driving the post-sales plan of our go-to-market strategy. I managed a multi-million dollar P&L and operations plan and drove the overall performance of a global team of over 400 members across four continents. My primary focus encompassed optimizing customer experiences, improving customer time to value, reducing churn, and increasing dollar net expansion.After Vista Equity's acquisition of Mindbody I became a part of the Go-To-Market value creation team and helped design and implement our go-to-market processes and systems.We successfully increased dollar net expansion by 10%, achieved through targeted customer success activities aimed at reducing churn, enhancing product usage, and capitalizing on data driven targeted upsell opportunities.
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  • Booker Software
    Vice President Of Customer Experience
    Booker Software Oct 2015 - Sep 2018
    New York, New York, Us
    Booker Software is the leading business management software platform for Spa and Salon. Booker provides an all in one platform to manage online booking, CRM, staff management, business reporting and marketing for wellness and beauty businesses. Booker was acquired by MINDBODY, the leading software for Fitness businesses, in April 2018.As Vice President of Customer Experience I implemented changes to align with the Booker brand and go-to-market strategy, while also increasing operational efficiency through implementation of technology. I re-organized the Customer Experience teams, designed new end to end processes, and implemented new customer onboarding and support systems. I also built Net Promoter Score (NPS) into all our milestones to identify customer friction points and arrest churn. These efforts resulted in a 20% improvement in time to value and a corresponding 20% reduction in customer churn. We improved our NPS score from the -11 to +40. Post the acquisition by Mindbody in 2018, I led the integration of customer experience efforts, incorporating Booker's best practices into Mindbody's operations.
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  • Cleardata Networks
    Senior Vice President Of Operations
    Cleardata Networks Feb 2014 - Oct 2015
    Austin, Texas, Us
    As Senior Vice President of Operations at Cleardata, a startup in its pre-product phase, I shaped the Go-To-Market and Product strategy and built the first of its kind HIPAA-compliant cloud hosting IaaS platform. I established strategic partnerships with major clients and negotiated collaborations with industry leaders like Accenture and the Cleveland Clinic.I also spearheaded the HITRUST and SOC II Type II certification projects, demonstrating our commitment to data security and regulatory compliance. These efforts fortified our reputation and enhanced trust among clients and stakeholders.
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  • Hosting (Now Ntirety)
    Chief Customer Officer And Vp Of Product
    Hosting (Now Ntirety) Jan 2013 - Feb 2014
    As the Chief Customer Officer and Vice President of Product at HOSTING, I led all aspects of HOSTING's go-to-market strategy, including market research, product strategy, and product marketing. I developed and evolved our product roadmap looking at macro market trends and evaluating market opportunities. One of my key achievements was building the largest VMWare public cloud and having it third party verified to have the fastest performance available. We also brought to market the first of its kind Virtual Machine site to site disaster replication service.As a thought leader in Customer Experience I was a keynote speaker at IPQC's Call Center Week 2013 and the Customer keynote at Oracle's Service Cloud Sales Kickoff FY2014.
  • Hosting (Now Ntirety)
    Vp Of Operations
    Hosting (Now Ntirety) Apr 2001 - Dec 2012
    As Vice President of Operations at HostMySite.com/HOSTING, I oversaw all operational aspects of HostMySite.com/HOSTING Data Centers, Technical Support, managed platforms, products and services. This encompassed a broad spectrum, including Provisioning, Platform, Virtualization, Backup Operations, Network Operations, Security Operations, Managed Services and Data Center Management. Leading a team of over 200 employees, we serviced a clientele of over 40,000 customers.My responsibilities extended to vendor management, partner projects, and contract negotiations, ensuring seamless service delivery and adherence to customer SLAs. I led efforts to meet and monitor customer SLAs and deliver services and products in line with customer MSAs, maintaining high standards of performance in production environments and critical facilities.In addition to operational oversight, I managed a multi-million dollar Operations budget, setting corporate direction and strategy in Data Center, Operations, and Support Management. This involved strategic planning, resource identification, and aligning operations to meet customer demands and corporate objectives. Throughout the customer lifecycle, I prioritized customer satisfaction, ensuring a positive experience at every touchpoint.I played a central role in the exit of HostMySite.com to Pamlico Capital in 2008, as well as the acquisitions of Hosting.com in 2009 and Neospire in 2011.
  • Mcdonald'S Corporation
    Mcdonald'S Goodwill Ambassador / .Net Developer
    Mcdonald'S Corporation 1994 - 2003
    Chicago, Illinois, Us
    One of 150 McDonald's Global Goodwill Ambassadors. Worked locally with community groups, schools, events, and local McDonald's owner/operators. Built several .NET based online scheduling systems to request and manage local Goodwill Ambassador appearances and events for several markets including Washington DC, Philadelphia, PA and Columbus, Ohio.
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Brian Raboin Skills

Strategy Management Cloud Computing Start Ups Leadership Saas Net Promoter Score Agile Project Management Data Center Integration Scrum Vendor Management Itil V3 Foundations Certified Strategic Partnerships Itil Managed Services Enterprise Software Crm Product Management Lead Generation Disaster Recovery E Commerce Sales Project Management Entrepreneurship Training Virtualization Agile Methodologies Salesforce.com Linux Business Planning Solution Selling Technical Support Change Management Market Research Professional Services Networking Net Promoter Certified Associate Professional Service Level Agreements Business Strategy Iis Contract Negotiation Customer Experience Customer Satisfaction Outsourcing Analysis Certified Scrum Master Mergers And Acquisitions Go To Market Strategy Mobile Devices

Brian Raboin Education Details

  • University Of Delaware
    University Of Delaware
    Webmaster
  • University Of Delaware
    University Of Delaware
    History

Frequently Asked Questions about Brian Raboin

What company does Brian Raboin work for?

Brian Raboin works for Pvfarm

What is Brian Raboin's role at the current company?

Brian Raboin's current role is Building Go-to-Market Strategies and Implementing Proven Operational Playbooks for Success.

What is Brian Raboin's email address?

Brian Raboin's email address is br****@****gun.net

What is Brian Raboin's direct phone number?

Brian Raboin's direct phone number is +130222*****

What schools did Brian Raboin attend?

Brian Raboin attended University Of Delaware, University Of Delaware.

What are some of Brian Raboin's interests?

Brian Raboin has interest in Children.

What skills is Brian Raboin known for?

Brian Raboin has skills like Strategy, Management, Cloud Computing, Start Ups, Leadership, Saas, Net Promoter Score, Agile Project Management, Data Center, Integration, Scrum, Vendor Management.

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