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I've been fortunate to work in a leadership capacity with top tier major and regional airlines. In the process I've forged valuable partnerships, friendships, and have had many memorable experiences.My Business Principles► Believe in Customer Service Excellence: It's essential to formulate a clear service strategy, communicate and execute on the strategy and business objectives while building momentum and buy-in from employees. Building a top-tier airline means everyone is focused on the end result - customer satisfaction.► Build Empowered Teams: Find the right people for the right position and allow them to be the experts. I have enjoyed energizing my teams with clear authority, goals, and career paths. Together, we have achieved breakthrough results.► Commit to Continual Improvement: Having led high profile change management/operational improvement initiatives for nearly 15 years I believe that sound, disciplined innovation is vital for any organization/business model in order to remain competitive and viable.► Take Action: It's important to not only be committed to change, but also be able to lead change. I build internal/external collaboration and earn the respect necessary to get things done. The right way. With the intention of exceeding aggressive performance targets.► Lead by Example: With integrity. It's important to believe in what you're doing and provide genuine value. If you're on my team, we're all about accountability, quality, safety, efficiency, and being the best in class service provider we can be. Every day.
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President And CooEastern Airlines Llc Apr 2023 - PresentKansas City, Missouri, Us -
Vice President OperationsAirshare Jul 2022 - Apr 2023Overland Park, Kansas, Us -
Vice President Of OperationsIaero Airways Jan 2021 - Jul 2022Leads a team of 5 Directors, 2 Managers and 500 employees with operational bases in 11 major locations, ensuring the delivery of optimum business results across Flight, InflightGround, Security and Operations Control CenterServing as Operations Point of Contact for 30+ customers that include the US Government, Freight Forwarders, Professional Sports Teams (NHL, NBA, MLB, MLS), Collegiate Sports Teams, VIP, and Corporate ContractsHired to develop a new team of professionals to lead the company through the next period growth period. -
Chief Operating OfficerTrans States Airlines May 2018 - Apr 2020Bridgeton, Mo, UsLed a team of 7 Directors, 2 Managers and 1300 employees with operational bases in 3 major locations, ensuring in the delivery of optimum business results across Flight, Ground, Maintenance Operations, Quality/Audit, Safety, and Operations Analysis. Assisted President and CEO with various strategic projects to grow the business through diversification, acquisition, and expansion. Acted as a Key Member of the Executive Leadership Team of three FAR 121 airlines operations with 3000 employees and 750 daily operations.Key Accomplishments for this role include having developed key strategies to staff pilot and maintenance technician position during an industry wide shortage. Successfully created new pathways to attract talented individuals. Maintained operational integrity and safety of a carrier during divestiture. -
Ceo, President & Board MemberAmeriflight, Llc And Wiggins Airways Llc Jan 2016 - May 2018Dfw Airport, Tx, UsOrchestrated all business financial, operational, and strategic functions, deploying various strategic initiatives required to create a profitable book of business. Directed CFO, COO, CCO, and CIO in effectively accomplishing business objectives across 2 airline certificates, 600 employees and 205 aircrafts. Delivered operational guidance and advice though all phases required to erect a successful business through the regulation of all operating areas of the organization, including Finance and Information Technology.Key Accomplishments for this role include having established new Executive Team to manage challenges of an aging fleet of aircrafts and a high rate of pilot turnover. Reduced training failure rate by 40% in 6 months. Developed and instituted a world class pilot recruiting department that attracted most qualified candidates with the incorporation of SEO/SEM programs. -
President And CooAmeriflight, Llc And Wiggins Airways Llc Jun 2015 - Jan 2016Dfw Airport, Tx, UsSelected to lead all operating departments including Information Technology, Flight, Flight Training, System Operations Control, Base Operations, Maintenance Operations, Recruiting, Quality/Audit, and Safety.Lead 3 Vice Presidents, 8 Directors, and 600 employees with operations in14 crew bases, 18 maintenance hangers and 350 operations per day.
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Vice President & Chief Operating OfficerCompass Airlines 2011 - May 2015Minneapolis, Minnesota, UsProvided comprehensive direction for the successful running of Flight, Ground, Maintenance Operations, Quality/Audit, and Safety departments. Oversaw 6 Directors, 2 General Managers and 1,500 employees with operational bases in 6 major locations. Increased Company size by 50% in 2014 by securing 20 new aircraft and a long-term contract with the world’s largest airline, which generated double digit profit margin in 2013 through synergies, efficiencies, and the addition of six aircraft representing growth of 17% from 2010.Increased Controllable Completion Factor by 50% within two years through performance driving strategies and executed each activity to drive the customer experience in a positive way, which increased customer satisfaction by 11%. Developed new and streamlined existing processes, maximizing employee productivity and accomplishing operational excellence, resulting in decreased Inflight Department employee injuries from 44 to 4 annually.Key Accomplishments for this role include having spearheaded 3-year High Profile Implementation process of a voluntary Safety Management System (SMS) designed to predict and Proactively Manage Risk/Safety Factors. -
Director, System Operations Control (Soc) And Crew ResourcesCompass Airlines 2009 - 2011Minneapolis, Minnesota, UsFounded operation analysis department to define and utilize business metrics. Led the relocation of the Operations Center from Chantilly, VA to MSP, achieving in an overnight move with zero interruption to the flight schedule and customer expectations.Key Accomplishments for this role include having achieved a $1.4M savings annually by adopting continuous improvement efforts within the staffing function, which reduced overall headcount by 6%, and allowed the management of absences more efficiently and improved employee productivity by 3%. Negotiated best value agreements resulting in significant increase of employee efficiency and closed first and second Compass Flight Attendant Agreement with no work disruption/stoppage.
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Director Flight Training Scheduling Resource Management Operations And Customer ServiceNorthwest Airlines 2007 - 2009UsLed Crew Training Scheduling Call Center operations including training center resource inventory of 16 full flight simulators/16 fixed training devices, emergency equipment and classrooms.Oversaw pilot, flight attendant, and vendor training including 24 IAM contract employees and 3 Managers. -
Director Flight Operations Training And AdministrationMesaba Airlines 1996 - 2007Eagan, Minnesota, UsDirected Pilot Training and Training Scheduling departments. Managed training centers in 5 locations throughout the U.S. and Canada. Company leader of project team in charge of capital purchases of simulators and supporting training equipment.Managed third party training vendors to ensure consistent, safe, and quality pilots that met rigid government and company standards.Oversaw Crew Planning and Crew Scheduling operations, strategically managed labor resource distribution of 600 Pilots and 350 Flight Attendants that rapidly grew to 1,000 pilots and 600 Flight Attendants over a 12 month period.Defined, detailed, and created labor and training requirements; increased staff competency, availability, and productivity. -
Director Of Labor RelationsMesaba Airlines 1996 - 2007Eagan, Minnesota, UsThis was a Special Assignment to direct the Labor Relations department through the United States Federal Bankruptcy process, particularly part 1113c of the bankruptcy code. Successfully led teams that negotiated new AMFA, AFA, and TWU contracts and a restructuring LOA with ALPA that generated an annual company payroll savings of 15.8%Managed day to day labor activities which included grievances, arbitrations, negotiations of Letters of Agreement, and Letters of Understanding.
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Director Of Systems Operations Control & Crew ResourcesMesaba Airlines 1996 - 2007Eagan, Minnesota, UsDirected System Operations Control Center, governed 610 daily flights and coordinated between all functional areas to ensure safe, efficient and on-time operations of the airline.Recruited, hired, trained, and supervised 10 Managers, 13 Supervisors, and 45 Dispatchers, Crew Schedulers, and operations personnel.Oversaw Crew Resources, strategically managed labor resource distribution of 850 Pilots and 550 Flight Attendants. Defined, detailed, and delivered labor and training requirements; increased staff competency, availability, and productivity.Special project group lead involved in assessing business growth opportunities. Successfully achieved awards of 15 CRJ-200 aircraft in 2005 and a second growth award in January 2007 of 36 CRJ-900 Aircraft. Instrumental in new certification and delivery of the CRJ-200 aircraft within six months and CRJ-900 aircraft within five months of the award date.
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Director Of Crew Resource & Contract AdministrationMesaba Airlines 1996 - 2007Eagan, Minnesota, UsServed as Chief Negotiator and collaborated with senior management team on Flight Attendant and ALPA Contract negotiations. Successfully closed first Flight Attendant contract with zero labor disruption. Communicated with National Mediation Board; secured ALPA Contract, and avoided an official pilot strike.Managed Crew Planning and Flight Training Scheduling operations, oversaw management and analyst team, and assured timely, safe, on-time deliverables/service execution.Developed real-time corporate negotiations update and intra-company communication strategy.Developed, controlled, and administered crew resources and flight operations payroll budget.
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Crew ResourcesNorthwest Airlines 2000 - 2001Us
Brian Randow Skills
Brian Randow Education Details
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Metro State UniversityAviation Management With Minor In Business -
Inver Hills Community CollegeAviation/Airway Management And Operations
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Inver Hills Community CollegeGeneral Studies
Frequently Asked Questions about Brian Randow
What company does Brian Randow work for?
Brian Randow works for Eastern Airlines Llc
What is Brian Randow's role at the current company?
Brian Randow's current role is Operations Executive.
What is Brian Randow's email address?
Brian Randow's email address is br****@****tes.net
What is Brian Randow's direct phone number?
Brian Randow's direct phone number is +165127*****
What schools did Brian Randow attend?
Brian Randow attended Metro State University, Inver Hills Community College, Inver Hills Community College.
What skills is Brian Randow known for?
Brian Randow has skills like Airlines, Flights, Aviation, Flight Safety, Aircraft, Leadership, Crew Resource Management, Contract Negotiation, Piloting, Project Management, Team Leadership, Safety Management Systems.
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