- Lead the planning, design, and development efforts to port and upgrade the unified communications software stack from legacy SysV to SystemD.- Played an integral role in the hiring process of software engineers and SDETs. This included new-hire training, coaching, design, and code review.- Implemented an automated build and continuous integration pipeline with Jenkins Declarative. This included automated build triggers with GIT and integrations with GitLab and Slack to track the build status of pull requests.- Developed an extensible package building infrastructure to manage the artifacts for the new unified communications platform.- Developed a C module for FreeSWITCH that interpolated events in real time by translating them into a MySQL database so that we could have the data necessary to drive a near real-time visual conference monitor.- Designed and developed the middleware and front-end for an interactive visual conference monitor portal. Extensive debugging, performance tuning, and maintenance of a real-time communication soft-switch media platform built on C.- Extensive debugging with network packet analyzing tools such as Wireshark and tcpdump.- Designed and developed an aggregate-based ACD Supervisor portal to monitor live call distribution queues that allowed supervisors to be able to monitor their agents’ live status.- Lead the effort to replace physical development and test systems with virtual machines for flexibility, efficiency, and resiliency.- Designed and developed an aggregate-based, summary reporting tool. This allowed for live manipulation and filtering of data, as well as the ability to export to PDF.- Lead the design and development effort to replace a limited socket-based configuration protocol with a stateless and secure servlet to facilitate configuration and firmware updates for in-house endpoints.- Experience with black-box, functional, regression, smoke, stress, and load testing.

- Designed and developed a modular-based, project-centric showcase website, as well as a custom content management system that allowed non-technical users to edit and publish content in real time.- Designed and developed an application that allows a user to backup their box.com cloud storage data.- Designed and implemented a showcase-driven website for an architectural firm that focused on the ease of customization for the customer. This project was built on Wordpress and utilized a custom designed theme.- Designed and built customized special-use computers for business and private clients. Provided clients with basic, intermediate, and advanced software training and best-use practices.- Designed business cards and websites.

- Worked as a full-stack dev, but lead the front-end development of an electronic medical records portal that was built on Adobe Flex, AIR, ColdFusion, MySQL, IBM UniVerse, and HP AmiSys.- Introduced source control so that the team had a more reliable way for branching, code history, and the start of a code review process.- Developed a content management web portal with Adobe Flex, ColdFusion, and MySQL that stored users and associated data.- Planned, designed, and developed a credit card processing tool with Adobe AIR that relied upon APIs provided by Authorize.net.

- Managed the operations and configuration of Microsoft Windows Servers, Exchange, and Active Directory.- Managed file servers, policies, backup schedules, and verification.- Managed health, security, and updates for all office computers, printers, drafting tools, and other devices.- Managed network switches, VPN, firewalls, and wireless networks.- Created and modified SQL-driven aggregate reports and forms.- Provided all levels of software training and best-use practices.