Brian Reed Email & Phone Number

Wilmington, Delaware, US

Responsible for targeting new partner prospects while leveraging existing relationships to drive loan origination volume growth through the partner and bank channels.

Wilmington, Delaware, US

College Ave Student Loans is an early-stage Fintech company originating student loans on a digital platform in a simple, clear and personalized manner. We make borrowing money the most consumer-friendly part of going to college. P&L and product management responsibilities for Refinance. Driving relationships with origination and servicing partners while.

Rateshop is a technology-driven growth company that leverages a proven Marketing portal to deliver web traffic to licensed users. The combination of an intuitive User Interface and a simplified visitor experience is a powerful one that delivers predictable, high-quality output in a world where lead demand is constant.Hired to lead this start-up company on.

San Jose, California, US

Silicon Valley-based [24]7 is an enterprise technology company making it simple for consumers to connect with companies to get things done. Provides B2C enterprises with technology making it easy for consumers to interact across channels, devices and interaction modes. The solution provides an intuitive consumer experience. The patented, predictive.

San Jose, California, US

Developed and executed a global expansion strategy with the objective of extending the company's operational footprint beyond India to capture increased client demand. Undertook comprehensive due diligence effort in Asia, Europe and Latin America to determine the most appropriate entry strategy for desired geographies. Delivered a prescriptive set of.

Charlotte, NC, US

Executive responsible for delivering company-wide Credit Protection enrollments. This product was marketed to existing MBNA customers. Utilized inbound and outbound telephone interactions as well as Direct Mail channel to drive sales. Leveraged data-driven CRM decisions to optimize sales leads that were segmented by inbound call type. Led the first.

Charlotte, NC, US

Managed a dedicated staff of 500 who supported inbound customer service calls from MBNA customers in the Mid-Atlantic region.

Charlotte, NC, US

Accepted an international assignment to Dublin, Ireland with executive-level responsibility for launching the company's newest operations center - serving customers in Ireland, UK and US. Scaled staff to 750 and led a team that rose to become the top-performing center out of 15 in the company. The Ireland operation ultimately scaled to 2,000 agents and.

Charlotte, NC, US

Department Head for Billing Inquiries. Objective was to stabilize a department that was experiencing significant service level challenges. Improved Average Speed of Answer service metric from 75-seconds to company standard of 21-seconds within a 60-day time frame. Accomplished this by introducing workforce management strategies combined with retraining to.

Charlotte, NC, US

End-to-end ownership of key accounts in Southwest Region including among others: University of Texas, Texas A&M University, Rice University, University of Arizona, Arizona State University, Northern Arizona University and the American Quarter Horse Association. Successfully retained and renewed 100% of expiring client contract agreements. Achieved new.

Charlotte, NC, US

Accepted into the highly competitive Management Development Program - a year-long fast track that exposed participants to every core division, establishing a thorough and well-rounded understanding of the entire company. Program highlights included group projects, rotations through key divisions, on-site visits to MasterCard and Visa as well as exposure to.

Bachelor Of Science, Economics

International Business