Brian Revel Email & Phone Number

Surrey, Bc

Responsible for maintaining a high standard of scheduled transit service by coordinating response to various disruptive conditions such as accident, fires, road construction, etc. through telephone and bus radio communications with a variety of company personnel. Dispatches Transit Supervisors to scenes of problems and incidents, and line crews to repair trolley overhead damage. Provides a dispatch service for depots by assigning work, arranging sick leave relief, etc. Monitors transit service for schedule adherence and special events. Coordinates the provision of resources during emergencies and major disasters. Records and summarizes a variety of data.

Vancouver

Passionate about moving people whether by bus, train or aircraft, and sensitive to human nature and driven to exceed customer expectations.In addition to providing unparalleled customer service and support, Brian has also served the company as: * Line Instructor * Critical Stress Incident Defuser * Steering Committee member of the CSID Group * Various media projects, including media interviews in English and French * Committee to form Translink's Vision, Mission, ValuesA strong advocate for the professional and responsible nature of the role of transit operator, he has also participated in various information campaigns, including a national survey on aptitude testing standards for new transit operators.

Vancouver Area, Canada

Temporary on-call assignment overseeing on-the-ground transit operations, monitoring service levels and frequency, liaising with internal and external agencies to ensure transit service continuity and improvements.

Vancouver, Canada Area

President and guide of Vancouver's premier VIP touring company.Worked with government agencies to receive and maintain in good standing a general license with Passenger Transportation Authority of British Columbia. Responsible for National Safety Code compliance.Responsible for company marketing including maintaining company website and forging relationships with hotel concierge and various business contacts.Responsible for scouting and building relationships with various suppliers including attractions, hotels, and restaurants for all-inclusive tour components. These relationships created cross-promotional opportunities, specialized rates and accounts.Responsible for tour planning, including government licensing for various clients, meeting their individual requirements.Responsible for delivering VIP tours to individuals of high net worth and of high public profile, around across Western Canada.

Vancouver, Bc

Responsible for safe operation of highway coach, following pre-set itinerary. Worked with internal and external suppliers to ensure a superior tour experience is given to an international clientele. Collaborated with group tour managers for consistent delivery of commentary, itinerary details, relaxed but timely arrival at various attractions. Responsible for routine maintenance on highway coach while on tour.Instructed new recruits, upgrading their driving license from British Columbia Class 5 to Class 2. Components included Defensive driving; heavy vehicle maneuvering; manual non-synchro transmission shifting; commentary and customer relations skills.

Department Of Political Science

Taught course material for Administration of Justice, mostly to criminology students.Responsible for course programming to 90 students (about 1/3 of the student load) which included: * Essay writing skills* Debating skills* Critical thinking skills* Essay assignments and marking* Exam proctoring and marking* Lectured the full class when the professor was absent

73440 Val Thorens, France

Receptionist in one of France's best winter destination 3-star hotels. Responsible for checking in and out an international clientele, billing, and cash handling in French, English and German.

Ottawa, Canada Area

Responsible for providing various educational programming including through commentary and demonstration among the display aircraft. Communicated the science, the history, and the relevance of aviation to visitors to the museum in English and French. Responsible for constructing and demonstrating the principle of dirigible flight during the 60th anniversary of the arrival of the R-100 dirigible to Canada.

Parliament Hill, Ottawa, On

Provided official tours of historic rooms of the East Block on Parliament Hill in both English and French. Served as ad hoc Senate Page during the GST filibuster.

Ottawa International Airport

Lead Passenger Agent, charged with load planning, check-in processes, departures and arrivals for Wardair Canada, and Continental Airlines. Communicated with various internal and external agencies under normal and irregular operational circumstances. Supported SystemOne central reservation system as local 'IT' technician for Continental and then Wardair Canada. Acted as 'Train the Trainer' for Wardair Canada in customer service and updated computer functions as well as Communications Canada radiotelephone licensing.

Saint Quentin, Nb

Assisted teaching English to 450 French-speaking high school students, grades 7 - 12 at Ecole polyvalente Alexandre J Savoie.

Ma

Associate Certificate

Ba (Hons)

Ba