Senior Business Relationship Manager
CurrentAs a Senior Business Relationship Manager at Kao Corporation, I specialize in driving the success of our Consumer Goods brands by managing a diverse portfolio of projects with an annual budget of $2-3 million. With a strong focus on marketing technologies, e-commerce, CRM, digital marketing, and analytics, I bridge the gap between business needs and technological solutions to deliver impactful results.Project Management: Leading complex projects from inception to completion, ensuring… Show more As a Senior Business Relationship Manager at Kao Corporation, I specialize in driving the success of our Consumer Goods brands by managing a diverse portfolio of projects with an annual budget of $2-3 million. With a strong focus on marketing technologies, e-commerce, CRM, digital marketing, and analytics, I bridge the gap between business needs and technological solutions to deliver impactful results.Project Management: Leading complex projects from inception to completion, ensuring they meet scope, budget, and timeline requirements. My expertise spans marketing technologies, e-commerce platforms, CRM systems, digital marketing campaigns, and data analytics.Strategic Collaboration: Serving as a key liaison between business units and IT, fostering effective communication and collaboration. I build and maintain strong relationships with stakeholders to align project outcomes with business goals.Digital Marketing & Analytics: Enhancing digital marketing efforts through advanced analytics and technological solutions, enabling data-driven decision-making and optimizing marketing performance.CRM & Customer Insights: Implementing and refining CRM systems to boost customer engagement and loyalty. Utilizing customer data to inform marketing strategies and improve the overall customer experience.Vendor Management: Overseeing relationships with technology vendors and service providers to ensure quality and timely delivery of products and services. I am adept at contract negotiation and performance management.Innovation & Continuous Improvement: Proactively seeking innovative solutions and staying updated on industry trends to keep Kao Corporation at the forefront of digital transformation and marketing excellence. Show less