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Brian Route Email & Phone Number
IT Desktop Coordinator, Division of Information Technology
at
Colorado State University
1 work email found
@colostate.edu
3 phones found area 303 and 970
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
IT Desktop Coordinator, Division of Information Technology
Location
Denver, Colorado, United States
Who is Brian Route? Overview
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Quick answer
Brian Route is listed as IT Desktop Coordinator, Division of Information Technology at Colorado State University, based in Denver, Colorado, United States. AeroLeads shows a work email signal at colostate.edu, phone signal with area code 303, 970, and a matched LinkedIn profile for Brian Route.
Brian Route previously worked as Interim IT Manager of Technical Support Services, Division of Information Technology at Colorado State University and Instructor, Computer & Networking Technology at Front Range Community College.
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Email format at Colorado State University
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{first}.{last}@colostate.edu
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AeroLeads found 1 current-domain work email signal for Brian Route. Compare company email patterns before reaching out.
Profile bio
About Brian Route
Enthusiastic IT professional with more than 25 years of experience in higher education and small business providing technical support, customer support, troubleshooting, and training along with implementing, configuring, and maintaining hardware and software on workstations, servers, and mobile devices. Demonstrating success in completing projects and exceeding goals. Proven ability toward overcoming technical, logistical, and political hurdles in accomplishing tasks and recognized as a team player. Enabling people and organizational processes to embrace and utilize technology by using a common sense and logical, methodical approach.Professional goals include growth and mastery of existing computer skills, knowledge, expertise, and experience in desktop, server, virtual, cloud, and mobile systems on Windows, Mac, Chrome OS, iOS, Android, and Linux-based platforms. Additional goals include continued advancement in areas of career certifications, information analysis, technical analysis, software deployment, team leadership / management, and training / presenting / speaking.Core Specialties:Customer Service, Technical Support, Help Desk Support, Remote Support, Hardware & Software Troubleshooting, Training, System Administration, Conflict Resolution, Team LeadershipTechnical Specialties:• Operating Systems: Microsoft Windows Client/Server; Apple macOS Client/Server, iOS; Google Chrome OS, Android• Services: Active Directory, Open Directory, DNS, DHCP, Group Policy, File & Printing, RDP, VNC, SSH, VPN• Applications: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher, OneNote), SharePoint; LibreOffice; Apple iWork; Adobe Acrobat, Creative Cloud• Service Management: Freshworks; SolarWinds; Datto Autotask; BMC FootPrints, Track-It• Virtualization: VMware Workstation, Fusion; Microsoft Hyper-V; Oracle VirtualBox; Parallels Desktop; Citrix Receiver• Cloud: Amazon Web Services; Microsoft Azure• Internet: Mozilla Firefox; Google Chrome; Apple Safari; Microsoft Edge, Internet Explorer
Listed skills include Technical Support, Active Directory, Troubleshooting, Operating Systems, and 46 others.
Current workplace
Brian Route's current company
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11 roles
Brian Route work experience
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It Desktop Coordinator, Division Of Information Technology
Current- Providing technical support and customer service to Division of IT and Morgan Library staff
- Installing, upgrading, providing maintenance / updates, and troubleshooting IT issues on desktops, laptops, mobile devices, and peripherals
- Deploying and refreshing desktops and laptops
- Maintaining, updating, and modernizing asset inventory and warranty information
- Providing technical and event support on live in-person, hybrid, and remote meetings and special events
May 2022 - Present
Interim It Manager Of Technical Support Services, Division Of Information Technology
- Overseeing the Technical Support Services team including the Central IT Help Desk and Computer Diagnostic Center
- Supervising and mentoring student employees onsite and remotely
- Supporting and maintaining the help desk ticket system on SolarWinds Web Help Desk
- Working with university IT teams to support and resolve escalated tickets
- Providing customer service and technical support to university students, faculty, staff, administration, and guests
Sep 2022 - Jan 2024
Instructor, Computer & Networking Technology
Current- Teaching, presenting, and developing curriculum for technical-related computer courses, training, and workshops to students at Larimer Campus and for Online Learning
- Creating, editing, and maintaining course, certification, and curriculum content in Desire2Learn learning management system (LMS)
- Mentoring and coaching students toward growing skill sets and acquiring knowledge to prepare for future job and career opportunities
- Proctoring technology certification exams for Microsoft Technology Associate and IC3 Digital Literacy certification series
- Substituting for full-time and part-time instructors in Computer & Networking Technology (CNG), Computer Information Systems (CIS), Computer Science (CSC), and Computer Web Development (CWB) courses at Larimer Campus.
- Completing FRCC Online Learning Instructor Certification
Jan 2014 - Present
It Technician Ii, Desktop Support
- Providing technical support and customer support for students, faculty, staff, andadministration
- Troubleshooting along with implementing, configuring, and maintaining hardwareand software on workstations, servers, and mobile devices
- Installing, configuring, maintaining printers, scanners, and client peripheral devices
- Handling, preventing, and mitigating computer virus / malware issues andremoving malicious components on desktops and laptops
- Troubleshooting and maintaining computers in classrooms and offices on campus and at off-site locations
- Administering, maintaining, and backing up Apple Mac servers with networkattached storage for the Larimer Campus, secondarily for the Boulder County and Westminster campuses
Feb 2008 - Jan 2017
It Technician I, Desktop Support
- Maintaining and troubleshooting desktop and laptop computers, and mobile devices
- Deploying, maintaining, and troubleshooting desktop and laptop computers, andmobile devices
- Providing technical support and customer support for students, faculty, staff, andadministration
- Providing software installation and updates, operating system image deployment,and technical support for instructional and administrative departments
- Assisting the IT Helpdesk in creating, managing, and completing assigned workorder tickets
- Providing training and mentoring to student technicians and lab monitors
Sep 2006 - Jan 2008
Student It Technician, Desktop Support
- Maintaining and troubleshooting desktop and laptop computers, and mobile devices
- Deploying, maintaining, and troubleshooting desktop and laptop computers, andmobile devices
- Providing technical support and customer support for students, faculty, staff, andadministration
- Providing software installation, software updates and technical support forinstructional departments
- Assisting the IT Helpdesk in completing assigned work order tickets
- Nominated for Outstanding Student Employee Award (2006) - Front Range Community College, Larimer Campus
Aug 2004 - Sep 2006
It Classroom & Client Services Technician, College Of Business
- Responding to and assisting with service requests and incidents in troubleshooting, repairing and replacing classroom, desktop, laptop, productivity, audio/visual, video production, and personal communications technology
- Providing classroom, client services, and audio/visual technical support for the locations of Rockwell Hall, Rockwell West, Rockwell North, and Denver Executive MBA Center
- Creating, updating, and transforming end-user training, self-service, inventory, and internal documentation for classroom and audio/visual technology
- Providing technical support for the Mosaic synchronous learning classroom experience
- Working on two amazing teams comprised of outstanding, forward-thinking IT professionals focused on next generation, state-of-the-art projects, improvements, and ideas
- IT Moving Mountains Quarterly Award Recipient (January 2019) - College of Business
Jun 2018 - May 2022
Computer Lab Assistant, College Of Applied Human Sciences
- Assisting students and instructors with hardware and software questions and resolving computing issues in the Gifford, Industrial Sciences, Education, and Moby computer labs
- Creating, modifying, and maintaining procedural documentation and computerrelatedinformation that was posted in the computer lab, along with distributingprinted handouts
Aug 1999 - Dec 2002
Computer Lab Manager, College Of Applied Human Sciences
- Managing personnel and maintaining condition of equipment, supplies, hardware, and software in the Industrial Sciences Computer Lab
- Scheduling work shifts for twenty-five people hired for the student lab assistant position working in the Gifford, Industrial Sciences, Education, and Moby computer labs
- Interviewing and hiring applicants for the student lab assistant position, in addition to posting, maintaining, and advertising the job description of the position on the CSU campus
- Evaluating personnel in the student lab assistant position on a semester basis for job duties with requirements and recommending pay increases based upon job performance
- Approving and verifying bi-weekly time sheets for forty people working for the student lab assistant and student IT technician positions
Dec 2000 - Jan 2002
Computer Lab Assistant, College Of Natural Sciences
- Assisting students and tutors with hardware and software questions in Ingersoll Hall
- Troubleshooting and resolving computing issues in the Ingersoll Computer Lab (ICL)
- Maintaining hardware and updating software on fifteen Macintosh computers running Apple Mac OS 8 / Mac OS 9
- Maintaining hardware and updating software on four PC computers running Microsoft Windows 95 OSR2 / Windows 98 and Linux
- Maintaining a co-created Web site for ICL (hosted at Colorado State University) providing computing, hardware, and software information along with hours of operation, lab rules and policies, and useful Web site links
- Creating and maintaining procedural documentation and computer-related information that was posted on the ICL Web site and bulletin board wall in the computer lab, along with distributing printed handouts
Aug 1998 - May 2000
FAQ
Frequently asked questions about Brian Route
Quick answers generated from the profile data available on this page.
What company does Brian Route work for?
Brian Route works for Colorado State University.
What is Brian Route's role at Colorado State University?
Brian Route is listed as IT Desktop Coordinator, Division of Information Technology at Colorado State University.
What is Brian Route's email address?
AeroLeads has found 1 work email signal at @colostate.edu for Brian Route at Colorado State University.
What is Brian Route's phone number?
AeroLeads has found 3 phone signal(s) with area code 303, 970 for Brian Route at Colorado State University.
Where is Brian Route based?
Brian Route is based in Denver, Colorado, United States while working with Colorado State University.
What companies has Brian Route worked for?
Brian Route has worked for Colorado State University and Front Range Community College.
How can I contact Brian Route?
You can use AeroLeads to view verified contact signals for Brian Route at Colorado State University, including work email, phone, and LinkedIn data when available.
What skills is Brian Route known for?
Brian Route is listed with skills including Technical Support, Active Directory, Troubleshooting, Operating Systems, Microsoft Office, Windows 7, Computer Hardware, and Hardware.
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