• Grew revenues and projects within 18 months tenure by 12.7% project-based revenue and 3.6% multi-year recurring licensing revenues.• Secured over $2 million in net-new revenues during 4.5 years of tenure, representing an average increase of >11.5% annual revenues.• Responsible for the business development and strategic account management functions of intoCareers and related software products.

• Led IntoCareers operations, finance, business development, and strategy• Successfully navigated challenging funding landscape during Covid-19, securing multi-year recurring revenue

• Developed data collection process, data model, and data visualizations in support of successful maximum 5-year MBA/MHA program CAHME accreditation• Standardized course competency data model and built sustainable process for data collection and reporting that the IHA institute continued to use for CAHME accreditation• Assisted professor in research on provider healthcare IT proliferation• Aggregated Medicaid and other large data sets to produce related database structure for Tableau visualizations of provider IT adoption

• Conducted large-scale pricing research to deliver high visibility into opaque markets.• Assisted in data structure creation for import into Tableau, data visualization, and apples-to-apples pricing analysis.

• Responsible for managing the User Services department and setting goals pertaining to training initiatives, user-focused implementation and software build, and providing customized training to schools and state agencies.

• Responsible for the quality of career development software build and data in modules used state-wide in Oregon.

• Built and tested EpicCare Inpatient Clin Doc and Orders functionality and wrote hundreds of release notes used by customer project teams installing Epic upgrades• Worked with the project team Implementation Coordinator prior to go-live and at go-live to run reports on specified metrics and build data-driven presentation materials for C-level audiences• Researched and wrote high-level implementation documents for audiences including executives, physicians, and IT analysts, efficiently communicating with multiple stakeholders to consistently beat 1- to 3-day timelines