Brian Stager, Cspo (He/Him) Email & Phone Number

Detroit, Michigan, Us

Detroit, Michigan, Us

• Established maintenance process and team, resulting in more than 1900 completed jobs in 11 months.• Prioritize the backlog of maintenance requests to coordinate with Product release schedules.• Ensure that projects are staffed and executed according to best-practice Agile methods.• Provide backlog and sprint metrics to teams and coach them on opportunities for improvement and potential risks.• Oversee the daily activities of the department in terms of methods, processes, practices and logistics.• Consult with Product Owners and Business Stakeholders on status, future needs and ongoing initiatives.• Servant leader for delivery teams to ensure they have everything needed to be successful and to remove roadblocks that can’t be removed by the Scrum Masters.• Manage Agile Coaches, Scrum Masters and Analysts assigned to Digital Experience projects.• Monitor the effectiveness of projects and consult with delivery teams on improvement opportunities• Product Owner for the Adobe CQ content management environment and BCBSM’s instance of JIRA.• Product Owner of BCBSM Member Mobile App, BCBSM.com and Member Portal. Elicited requirements from stakeholders and end users to define user stories and acceptance criteria.• Prioritize product backlog in JIRA based on expected value and overall market needs.Defined and maintained product release roadmaps.• Partnered with User Experience, Design and IT teams to provide product oversight during sprints, ensuring that delivered feature met acceptance criteria.• Worked with business areas to assess impact to processes based on new products and features being released to market.• Monitored user feedback and customer service calls to identify issues and identify opportunities for new/enhanced features.• Responsible for the success and career growth of key business resources assigned to my products.

Troy, Michigan, Us

• Clients included: Blue Cross Blue Shield of Michigan, General Motors, IHS Automotive, Pacific Life, Northrop Grumman, Pricewaterhouse Coopers, Volkswagen, Wunderman, Washington Mutual, First Class Flyer.• Subject matter expert within Xede for solution definition through visualization/prototype with iRise.• Facilitated JAD sessions to extract business requirements from Business SMEs and reflect the requirements in low-fidelity and high-fidelity visualizations.• Performed end user usefulness testing to ensure requirements deliver value and are prioritized• Managed project team resources, built and maintained a project plan, ensured all deliverables are completed on time and with a high-degree of quality and mitigating project risks and issues• Managed the interview process for the interviewing and hiring of new Business Analysts.

Dublin 2, Ie

• Clients included: Florida Power and Light, Ameren Corporation and Enbridge Gas Distribution• Designed highly scalable code for critical systems integrations to meet peek business demands.• Analyzed business processes and systems; develop and execute plans for system enhancement.• Interfaced with leaders and staff-level team members of various disciplines and departments to gain understanding of department operations. • Managed multiple Accenture and client resources during the project life cycle.