Create and implement processes for L&DManage Training in Cornerstone LMS

Manage full lifecycle development of online learning development for internal and customer courses. Deliver learning services, solutions, education, and training for clinical and technical healthcare professionals. Use proper materials, student support systems, technical methods, learning management systems, learning strategies and assessment techniques.- Introduced Artificial Intelligence to streamline development of course videos and minimize rework.- Provide the highest level of customer experience possible in any learning environment (physical or digital).- Ensure Philips customers and employees receive consistent, streamlined learning services by using common company style, standards in the delivery of learning services & solutions.- Review feedback from learners, compile and analyze data and recommend changes to learning services. - Contribute to the design, development, implementation and evaluation of learning services, education and training courses and material, according to the applicable QMS directives and processes.- Develop and review course material, all consistent with adult learning theory for delivery.

Process and negotiate real estate transactions within the bounds of regulatory standards, develop and implement educational sessions for buyers, investors, and sellers. Coordinate the execution of documents to multiple stakeholders and provide guidance to all parties involved. Using data-driven technologies to provide comparable market analysis and needs analysis to clientele. - Educate home buyers and sellers about market conditions through data-driven presentations both in-person and through video conferencing.- Conducted open houses and property tours to prospective buyers and gain new clientele.- Utilize and adapt the ADDIE model for real estate education with buyers and sellers - Manage a lead identification and lead capture program that has created over 1,000 leads - Produce training material for other Realtors to utilize in their daily activities to help generate leads, find housing, and establish a real estate presence.

Managed full lifecycle development of online learning development for internal and client courses. Worked with subject matter experts to creates outlines, storyboards, and virtual classrooms. Served as product owner for the learning management system. Collaborated with videographers, graphics designers, and writers to create unique and effective course content.- Ensured the instructional integrity of course development projects through systematic design and clear writing of scripts, narratives and storyboards.- Applied instructional theories and principles applicable to create instructor led training sessions as well as web-basedinstructions.- Lead comprehensive instructional projects and talented teams; updates changes, assesses project status, and integrates in alignment with ADDIE protocols.- Conducted needs assessment for work procedures, workflow, and job-specific functions and tasks.- Enforced organizational standards for online learning and training programs.- Evaluated training and learning effectiveness through analytics and adjust material as needed.

Directed full cycle L&D initiatives, from faculty onboarding to implementation and maintenance of courses. Created, scripted, filmed and edited instructional videos for virtual classrooms in alignment with course guidelines and operational standards. Delivered integrated courses within programs/instructional solutions. Resolved escalated issues, defined goals, and reviewed deliverables for accuracy and consistency.- Interacted with faculty members to understand programs and courses; accurately develops characteristics into course design; utilizes feedback to improve course offerings. - Lead comprehensive instructional projects and talented teams; updates changes, assesses project status, and integrates in alignment with ADDIE protocols. - Evaluated existing courses and redesigns content with emphasis on quality matters rubric; measures programs to ensure quality initiatives and standards are met. - Implemented strategies and initiatives to facilitate learning, enhance programs, and leverage relevant technologies. - Supervised, guided, and trained student assistants, interns, and part-time personnel in all functions, projects, and program execution. - Ensured courses met ADA accessibility and 504 compatibility standards. - Created innovative and original course content while meeting course, quality, and operational standards.

Partnered with subject matter experts and identified, created, and collected training course content while meeting instructional guidelines. Analyzed distance education course needs and accurately developed content and solutions. Adapted virtual courses in a face-to-face setting enabling effective and streamlined delivery. - Designed, launched, and managed eLearning content and curriculum for internal and external learners. - Created and updated online courses, course materials, experiences, and resources for medical professionals.- Verified all courses met 504 compatibility and ADA accessibility guidelines. - Supported technical issues and troubleshot problems for instructors; translated technical issues in non-technical terms.

I was assigned instructional design projects while completing my graduate degree and working as an IT Technical Support Specialist. I designed and created course materials, optimized accessibility, and served as the Lead QA Tester for Blackboard LMS.

• Provided phone support for prospective and current students with a variety of individualized solutions.• Conducted and prepared environmental scans for comparisons of competitive marketing campaigns.