- Writing and editing thought leadership and technology release content for the CCB Technology homepage. - Strategize, plan for, and write LinkedIn content for Core Platform Engineering Managing Director Mamtha Banerjee. - Collaborating with cross-functional teams of developers, engineers, and product managers to gather information and create comprehensive technical documentation. - Editing existing technical documentation for grammar, spelling, style, readability, and accuracy. - Designing graphics for cross-functional teams as required. - Consulting on UX design for Confluence pages for cross-functional teams. - Hosting Writers Weekly, a community for writers and communicators where we can share ideas and crowdsource solutions to challenges. - Maintaining and updating content for CCB Engineer Handbook. - Created “Technical Writing 101” guidelines and presentation for developers.

- Provide social media consulting, training, launches and ongoing management for small businesses and nonprofit organizations. - Successfully train small business owners in social media, leading to sales growth and brand engagement and recognition across a variety of sectors. - Nurture relationships with clients to ensure needs are being met for social media content and other related PR/marketing needs for their business.- Past clients include Potawatomi Hotel & Casino, Wisconsin Lacrosse Federation and Lemel Homes.

- Conduct in-depth research about solutions, case studies and trends in social media.- Coordinate and prioritize marketing efforts with the marketing director, sales & technology teams and leadership, and drive the editorial calendar for marketing communications.- Promote virtual webinar events on social media that have seen a year-over-year increase in attendance.- Strategize website updates that have made content more visible and relevant.- Oversee company social media accounts by writing blogs, creating graphics, posting status updates and monitoring community engagement.- Lead program to provide staff members with social media profile assistance and training.- Write and edit two to three blog posts per week and post to the company website.- Work with mainstream media to place news about 2W Tech on news websites and newspapers.

- Organized enrichment programming at Mather More cafes throughout Chicago.- Recruited community participants through flyers and social media communications.- Coordinated classes that focused on hobbies, music and computer & social media training.- Transitioned to managing an all-virtual program "Telephone Topics" in 2020 when pandemic began. This involved hosting interactive lectures for topics ranging from music, movies, television, cartoons and sports. - Played numerous gigs as a member of The Dynamics, an oldies cover band, at the Mather cafes, and volunteered as a guitar-playing Santa Claus at annual Toys for Tots drive.

- Oversee operations for Energy Executive, Modern Builder + Design, Manufacturing & Distribution Executive, and North American Builders magazines.- Assign, edit and proof all business profiles and submitted columns.- Act as liaison between sales, research, editorial and executive departments.- Community management for Energy Executive's Twitter.- Coordinating independent content, including freelance submissions, acquisition of expert columns, and field and trade show coverage for Energy Executive and Mining & Power magazines.- Collaborate with art team and clients to acquire photos for business profiles.

- Oversee operations for six print magazines: Construction Today, Manufacturing Today, Energy & Mining International, Energy + Infrastructure, Food & Drink and Management Today.- Assign, edit and proof all business profiles and submitted columns.- Interview job candidates; - Act as liaison between sales, research, editorial and executive departments.- Administrator for Energy & Mining International's Twitter account, which has more than 1,200 followers.- Coordinating independent content, including freelance submissions, acquisition of expert columns, and field and trade show coverage, for Energy & Mining International and Energy + Infrastructure magazines.- Collaborate with art team and clients to acquire photos for business profiles.- Write approximately 20 business profiles and five independent columns a month.- Organize and direct in-house training sessions for the editorial department as well as orientation for new employees.- Provide field coverage of trade shows and press junkets throughout North America representing Energy & Mining International magazine.- Hosted Voluntary Protection Programs Participants' Association's 2010 annual webinar on safety.