Brian S. Beck, M.A. Email & Phone Number

Change Management, conflict resolution, startup consulting, small business operations.

Denver Metropolitan Area

- Founded conflict management consulting organization through the recruitment of expert mediators and other conflict professionals in the Denver Metro Area with the goal to increase the use of conflict resolution processes- Consult clients on change initiatives- Created and presented workshops/trainings on conflict and mediation - Facilitated problem-solving workshops and strategic planning meetings for a variety of clients including county governments and a metro business alliance- Work closely with business partners and independent contractors to assure quality of service- Conduct initial problem assessments with clients to determine most appropriate forms of dispute resolution- Analyze data and provide feedback to clients- Provide support and oversight of mediators, employees, and contractors - Produced mediation training video and developed supplemental workbook- Mediated civil and domestic cases. Approved Colorado Office of Dispute Resolution Mediator - Responsible for human resources and accounting, including recruitment, personnel decisions, payroll, staff development and support, and training

Denver, Co

- Created collaboration with software developer to build SaaS, case management software for mediators and restorative justice programs- Software improves intake, case flow and data analysis - Acted as a Scrum Product Owner and utilized feedback from clients to determine features- Developed and negotiated private, city, and state contracts- Worked with clients throughout the United States - Helped clients manage the cultural changes associated with adopting a new software

- Lead Dispute Resolution Program that supported County’s ~2,500 employees and ~500,000 residents- Ensured greater than 4x annual return on investment through cost savings and avoidance - Worked closely with County Courts, law enforcement, human services, human resources, planning and zoning, IT, and all other agencies - Provide case management including contacting parties about mediation, oversight of mediators and assisting in case closure documentation- Provide employee conflict management trainings available to all county employees - Participate in county-wide meetings with commissioners, judges, other elected officials, and county department leaders to discuss program expansions and improvements

•Served as 2006 President•Engaged in public speaking opportunities to market the organization•Acted as an advocate for the fields of mediation and conflict resolution•Planned conferences and panels•Facilitated meetings and set agendas•Served on various committeesServed on various committees

- Created internal Conflict Management Program - Assisted with organizational change initiatives - Assisted with the resolution of conflicts through confidential processes such as mediation, coaching and facilitation- Designed and conducted conflict skills trainings for managers, staff, and board of directors- Developed strategic plan for internal communications for main office and 3 satellite locations - Supervised Information Technology Department including strategic planning for technology and oversight of electronic medical records implementation- Assisted with board of director development- Negotiated and reviewed business contracts

•Provided organizational leadership to conflict resolution students•Worked to meet graduate students’ needs for the development of a conflict resolution community and support structure•Mentored new conflict resolution graduate students on university policies, program expectations, and provided options for internships, volunteer work, and employment

•Assisted customers through decision making and wine selection processes, •Conducted computer technical and networking support, •Designed external business communication through the creation of a mailing list for easy access to clients, •Created daily financial reports using Microsoft Excel spreadsheets.

•Coached students and instructors on the use of multimedia equipment and computer software including all Microsoft Office programs, Adobe Acrobat, Adobe Photoshop, SPSS, Macintosh Operating System, and basic network problems•Created user-friendly multimedia equipment instructions•Worked with Microsoft Access databases to maintain schedules•Resolved technology issues and associated user-anxiety problems for students, faculty, and staff on both Apple and Personal Computer platforms

M.A., Conflict Resolution

Activities and Societies: Society for Conflict Resolution - Founder, Conflict Resolution Graduate Student Association - FounderThesis.

Certificate, Alternative Dispute Resolution

B.S, Psychology

Activities and Societies: Marching Band, Concert Band, Kappa Kappa Psi, Psychology Club

Education record