People Consulting specializes in strategic and operational consulting for all People/Human Resources topics:• Provided insights to C-suite and executives on strategic HR matters, such as workforce planning and talent development, aligning HR initiatives with business goals to enhance performance.• Collaborative Strategy Development: Worked closely with executive leaders to create and implement people strategies that support WelbeHealth’s mission and objectives, driving success through effective human capital management.• Compensation Oversight: Managed companywide compensation programs, ensuring salary structures and bonus strategies were competitive and aligned with financial goals.• Workforce Planning: Directed efforts for new market launches by collaborating with operational leaders to develop staffing models and recruitment strategies, ensuring seamless onboarding to support business expansion.• Performance Culture: Partnered with business leaders to cultivate a high-performance culture through tailored talent management, performance review, and employee engagement frameworks that foster growth and innovation.• Risk Mitigation: Provided guidance on employee and labor relations, addressing performance management issues, disciplinary actions, and conflict resolution, while ensuring adherence to best practices and legal requirements.• Workforce Analysis: Analyzed workforce metrics and employee feedback to identify trends, developing action plans to improve turnover, engagement, and workforce planning for long-term growth.• Team Leadership: Led and mentored a team of HR professionals, promoting collaboration and coaching to meet the organization's evolving needs.• Regulatory Compliance: Ensured compliance with employment laws while managing HR program design and implementation, conducting audits, maintaining documentation, and providing training to mitigate risks.

• Led talent strategy during a period of hyper-growth, driving the expansion from 230 to 1,500 full-time employees and increasing operations from 3 to 8 markets.• Collaborated with the executive team to support patient growth by ensuring staffing needs were met without operational constraints, enabling seamless business expansion.• Developed an efficient talent acquisition function, implementing tools, processes, interviewing guides, employment branding, programmatic advertising, and enhancing the company’s career site.• Designed workforce management tools that aligned recruitment forecasting with site capacity to support participant growth.

• Led and managed a team of 22+ talent acquisition professionals, providing recruitment support across all operational locations.• Orchestrated global hiring efforts for 1,200 roles annually, reducing time-to-fill to 40 days. Increased locally supported roles by 30 days over the previous year, improving both candidate and hiring manager satisfaction.• Developed and managed the launch of Vail Resorts’ first employee-facing app/digital platform, overseeing design, risk analysis, and strategic rollout. Achieved high engagement from 40,000 seasonal and year-round employees by enhancing communication and content delivery.• Led strategic business transformations and centralizations in key departments, including HR, Finance, IT, and Marketing, to streamline operations and improve efficiency.• Appointed to the executive steering committee to lead the development of a company-wide diversity and inclusion initiative, fostering a more inclusive workplace culture.• Expanded HR leadership responsibilities, supporting other functional areas during team transitions and overseeing the hiring and onboarding of 30,000 seasonal employees.• Directly managed executive recruitment, significantly reducing agency costs and enhancing in-house recruitment capabilities.

• Managed a national team of 5 direct reports and 30 indirect reports across 10 states, overseeing operations to facilitate over 3,000 annual hires.• Oversaw a $6M budget, achieving a $0.5M reduction in media spend through strategic contract management and usage control.• Implemented a unified Applicant Tracking System, streamlining processes across five systems for enterprise-wide consistency and efficiency.• Established a shared services team for HR and onboarding, transitioning to a fully digital (paperless) environment for candidate approval (drug testing, background checks, and documentation).• Pioneered digital documentation for all new hires and employee records, enhancing file management and eliminating paper.• Designed and implemented pre-employment assessments and candidate interview tools to improve the hiring process.• Managed vendor oversight for the relocation program, ensuring compliance and effectiveness.• Led new hire orientations, delivering a unified and positive onboarding experience across DaVita Medical Group.• Architected the first National Talent Acquisition Dashboards, tracking key metrics such as Time to Find, Hire, Cost per Hire, and Vacancy Rates.• Strategically developed the employment brand and employee value proposition, including the creation of a new career site.

• Led a team of 20+ recruiting professionals supporting multiple operating groups across 10 states, managing staffing for 6,800 employees and recruitment for over 600 outpatient dialysis centers and hospital programs.• Partnered strategically with 70 senior/executive leaders, delivering 3,300+ hires annually through collaborative staffing analysis.• Managed executive recruitment for leadership roles, successfully building the leadership team for one operating group.• Demonstrated change management expertise, realigning support for optimal load balancing and team performance.• Empowered teams to achieve metrics and goals through effective vision and leadership.• Achieved key recruitment metrics, including low vacancy rates and reduced time-to-fill for positions across the organization.• Recognized with multiple awards, including the People Services Recruiting Shining Star award (2009), DSS (Leadership) Graduate (2010), and DWOM (DaVita Way of Management) (2012), along with accolades for highest recruiting performance over multiple quarters.

• Conducted high-volume recruiting for a range of positions, from entry-level to executive roles, managing multiple openings simultaneously.• Prioritized responsibilities in a fast-paced environment, consistently meeting and exceeding deadlines.• Oversaw business-to-business sales, developing strategies to acquire new clients and strengthen relationships with existing ones, achieving a top 5 regional ranking by exceeding standards by 142%.• Engaged with clients to understand their needs, presented AppleOne programs, and secured job orders through proactive marketing and referrals.• Recruited, screened, and evaluated applicants through interviews and background checks, maintaining confidentiality throughout the hiring process.• Matched candidates to client job requirements, managing million-dollar accounts and ensuring high client retention through strong employee relations.

• Analyzed, recommended appropriate products, using presentations to maximize sales, leaving client with concise data, achieving sales goals• Used moral judgment to make effective, timely and accurate decisions; act with logic and confidence, providing 100% customer satisfaction• Identified key markets via cold calls, referrals, and leads, averaging 405 calls per week• Accelerated business, producing above average returns, consistently in top 3rd of company• Ability to blend qualitative and communication talents as well as analytical skills to set goals, impacting sales goals efforts for maximum output

• Managed vendor selection, negotiation, and supply continuity for direct and indirect materials• Owned the creation/upgrades/maintenance/training of vital SOP’s • Implemented and trained operating procedures ERP/CRM/SRM systems• Regulated Quality control ensuring materials and customer satisfaction met above average industry standards• Determined sales forecast for existing products, assuring supply is in lieu of demands• Responsible for $6 million dollar inventory that included capital equipment, across the US, improved inventory variances by 93% during 1st year from 4.1% to 0.98%

• Achieved Customer Satisfaction as a liaison between therapists and clients, resulting in 27% increase in repeat business, and 39% increase in new business• Continuous recruitment, hiring, training of office staff and physical therapy aides• Educated, trained peers and clients in medical terminology, anatomy, physiology, and treatment procedures as well as advising clients with insurance procedures• Strong understanding of insurance programs and procedures, facing both clients and health care workers