Brian Seigla Email & Phone Number

Mechanicsville, VA, US

Richmond, Virginia, United States

Greater Richmond Region

Richmond, Virginia

Managed, tracked, and audited the capture and quality of all data items for the data coordinating center for multiple on-site and multi-site longitudinal studies. Coordinated data management and capture strategies with principal investigators and site coordinators at various government and university health systems across North America Created automated.

Cary, NC

• Managed, tracked, and monitored library consortia sales quotes and final uploads. Leveraged business systems and internal stakeholders to facilitate timely processing of consortia queries.
• First person to hold this role for Americas region
• Provided stellar customer experience by demonstrating empathy and providing prompt resolution to all queries
• Level 1 customer support for account management and content access issues
• Experience in SAP, Advantage, SAMS, and Salesforce

Richmond, Virginia Area

Managed commercial lines billing for high premium threshold accounts for the New England region. Leveraged business systems to provide stellar service to our clients, agents, and underwriters. Had supervisor-level authority with regards to account resolution and escalated service matters Presented customer-focused resolutions while minimizing company.

Richmond, Virginia Area

Provide level two billing support for incoming commercial insurance calls from customers, agents, and underwriters. Leverage business insurance systems in order to provide a stellar customer service experience during each interaction while also minimizing risk for the company. Provide support for special projects to maximize office productivity.

Hanover, VA

Issued all annual real estate, biannual personal property, and monthly supplemental tax bills for a county of 100,000 residents.§ Exceeded expectations in terms of meeting deadlines and the quality of the preparation, balancing, uploading, and printing of all tax bills§ Monitored tax delinquency and assisted in the management and collection of tax revenue§.

Glen Allen, VA

Responsible for the care and well being of children ages 5-14. Implement lesson plans in a variety of disciplines to provide children with a fun, creative, and diverse environment. During the school year assist students with homework as needed. Always model proper behavior and lead both vocally and by example.

Post Baccalaureate Certificate, Management Information Systems, General, 3.92

Bachelor Of Arts (B.A.), History & Social Sciences, 3.0

Activities and Societies: Commuter Student Union Association, Global Democracy Conference Participant I studied history with an emphasis.

History

Activities and Societies: Hampden-Sydney Tiger Football Team, Tiger Athletic Club

Advanced High School Diplom