Customer Care Professional
CurrentI work with customers to answer questions or give information on their medical claims and/or benefits.
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@peoplepc.com
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2 phones found area 952 and 651
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Brian Selbitschka is listed as Customer Care Professional at Medica at Medica, based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at peoplepc.com, phone signal with area code 952, 651, and a matched LinkedIn profile for Brian Selbitschka.
Brian Selbitschka previously worked as Customer Care Professional at Medica and Order Processing Consultant III at Eschelon Telecom / Integra. Brian Selbitschka holds Yes, Computer Operations from Control Data Institute.
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Worked with customers to add or disconnect phone lines for their small business. I also ported numbers and line from various CLEC's to Eschelon. Early on in my career with Eschelon, I handled listings. In the course of my duties with Eschelon, I became proficient in many software packages related to the telecommunications industry.I'm called on to assist with training of other co-workers in the job functions of this job, plus to handle the expedited orders of our customers. My communication skills have been highly valued, and the reviews I've received from management have always been excellent.I'm just starting a new career with Medica, in their call center. I'm hoping it will be a very rewarding place to work!Specialties: Communication skills, quick to adapt to any work situation, love to be challenged and enjoy learning new skills and software related to work.
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I work with customers to answer questions or give information on their medical claims and/or benefits.
Responsible for orders placed for our small business customers, in regards to their telecommunication needs (adding or disconnecting phone service, porting lines from various providers to our service), training co-workers in the performance of their duties and using the various software systems needed for their job, and handling expedited orders, to ensure.
I supported the programmers and users of the computer system, maintaining backup files and ensuring system was available. I maintained their manframe computer system, by managing all the backups of their system (tape backups, archival backups, etc.). I scheduled the daily, monthly, quarterly and annual jobs (both mainframe and LMS platforms). SPECIAL.
I was responsible for the supervision of the print room, and inventory of a telemarketing company, which produced mass mailings. I handled a staff of 6-15 employees, plus I was responsible for ensuring all supplies were available to produce a quality product.
I was responsible for:Day to day management of the print area.Ensured smooth flow of output to our internal and external customers.Led the Status Meetings with staff and management.Created and updated procedures for staff.Produced weekly rotation schedule for the print staff.Was responsible for the training of all new employees, plus keeping current staff.
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Brian Selbitschka works for Medica.
Brian Selbitschka is listed as Customer Care Professional at Medica at Medica.
AeroLeads has found 1 work email signal at @peoplepc.com for Brian Selbitschka at Medica.
AeroLeads has found 2 phone signal(s) with area code 952, 651 for Brian Selbitschka at Medica.
Brian Selbitschka is based in St Paul, Minnesota, United States while working with Medica.
Brian Selbitschka has worked for Medica, Eschelon Telecom / Integra, Educational Credit Management Corp, Gage Marketing / Dynamark, and Dynamark.
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Brian Selbitschka holds Yes, Computer Operations from Control Data Institute.
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