Brian Setiawan Email & Phone Number

• Responbillity:
• Managed, archived, and maintained administrative documents regularly to ensure information was easily and promptly accessible.
• Received and processed data from clients, including application information and supporting documents, to ensure accuracy and completeness.
• Acted as a liaison between clients and the internal team, provided necessary information, and handled client inquiries or complaints promptly and effectively.
• Prepared and delivered periodic reports on service bureau activities, including target achievements and team performance evaluations.
• Arranged meeting schedules, created agendas, and prepared necessary materials to support bureau activities.

• Responbillity:
• Recruited and trained staff, ensuring alignment with company standards and operational procedures.
• Managed stock purchasing from headquarters and implemented quality control measures to maintain high food quality.
• Organized work schedules to optimize staffing during peak hours and maintain operational efficiency.
• Guided team members in delivering exceptional service, ensuring a friendly and efficient customer experience.
• Addressed customer complaints promptly to maintain satisfaction and gather feedback for improvement.

• Responbillity:
• Accurately calculated and processed customer transactions, ensuring cash accuracy and minimizing discrepancies.
• Recorded daily sales and returns to facilitate financial reporting and assist in tracking the restaurant’s performance.
• Handled various payment methods, provided accurate receipts, and ensured adherence to cash handling procedures.
• Delivered friendly and efficient service, addressing customer inquiries and resolving payment-related issues promptly.
• Managed cash drawers effectively, ensuring that change was organized and readily available for smooth transactions.

Bachelor'S Degree In Management, Management, 3.45/4.00

Scope of Learning: 1. Human Resource Management: Recruitment, training, employee development, and performance management. 2..

Natural Science