Brian Sette, Ccm Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Charlotte, North Carolina

Baltimore, Maryland Area

Multi-unit hospitality operations department head with regular reporting management staff of 12. Full P&L responsibility, forecasting, reporting, strategic cost containment, menu development, staffing, scheduling, record keeping, budgets. Focus on enrichment of guest experience across all outlets while driving revenues and profitability in concessions, bars, upscale dining, private events and banquet programs. Large scale event planning (planning and operations of two Preakness Stakes, Maryland Million Day), logistics and execution.

Baltimore, Maryland

Create, approve and refine menu items, pricing, and design for all F&B outlets, special events and banquet eventsResearch and develop new products and recipes to constantly improve the beverage program for members and guestsPlan external and internal marketing and sales promotion activities for F&B outlets and special club eventsEnhance service through daily interaction with members and serve as an ad hoc member of appropriate club committeesManage the department’s short and long-range staffing through recruiting, training, scheduling, supervision and termination of all front of house staffConduct daily analysis of employee records to minimize overtime and keep labor costs within budgetAssure that all club standard operating procedures are in place and consistently followed Motivate management and F&B staff to consistently perform at a high levelSet the standard for effective management through daily club operations and function asadministrative link between departmentsImplement professional development activities for management and F&B staff

Greater Boston Area

Created F&B programming to satisfy brand standards, transient guests and local marketManaged weekly menus with culinary department to maximize profitability relevant to the restaurant conceptLowered beverage cost significantly through innovation and inventory managementManaged restaurant staff including recruitment and repositioning to best suit operationsRepositioned restaurant with local and regional ingredient focusDeveloped key relationships with local brewery and artist communities for weekly live music programming and band collaborations Developed brand-wide art program, conceived and executed property level art programing within budgetManaged social media communications and instituted brand-wide best practicesDesigned and developed property wedding and event collateral and web content with event directorImplemented effective visual merchandising practices

Greater Boston Area

Launched successful new meal periods and special eventsRe-concepted dinner menu post acquisition to satisfy brand standardsDesigned and executed F&B advertising campaigns and determined marketing mixServed as interim hotel general managerRecruited, hired, trained, counciled, terminated employees across multiple departmentsCreated and administered property level employee handbook and job descriptions

Greater New York City Area

Developed training manuals and standard operating procedures for new restaurant conceptRefined steps of service documents to be brand compliantDesigned work flow efficiency best practices through customer ordering ticket system and creation of guest expediter position

Brooklyn, Ny

Managed exterior vendors to ensure quality work was performed in a timely fashionDemonstrated strong leadership qualities through hiring and training housekeeping and event staffSupported Sales and Marketing department through venue promotion to prospective clientelePlanned, produced and managed high quality events to exceed guest expectationsRefined brand standards through development of preferred vendor list

New York City

Brooklyn, Ny

Performed all functions for front of house operationsDemonstrated outstanding customer service by creating lasting relationships with regular clienteleManaged catering operationsAssisted chef with daily menu creation

Sourced rare materials throughout NYC, prepared and styled food for prominent print campaigns

Appointed as Propmaster for theatrical production in NYC musical festival Designed and fabricated stylized scenery and props consistent with musical Worked with licensing contracts for various films in post production phase

Interfaced with leading contemporary artists to generate pieces for exhibition throughout Europe and the United States Developed relationships with clients and private collections Art Services Lead for Chelsea Galleries Served as primary interdepartmental communicator in aggressive sales oriented department Anticipated specific client demands during private art viewing process to promote effective sales process Planned and mounted museum quality gallery exhibitions under exacting timeframes Organized and executed fine art shipping and installation for clients

Ms, Hospitality Industry Studies, Lodging Operations

Activities and Societies: Vice President, Hospitality & Tourism Graduate Society

Bachelor Of Fine Arts, Painting