Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

Infor's Human Capital Management enterprise applications allow HR to deliver strategic business outcomes and develop a more productive workforce by improving employee engagement and performance, quality of hire, and talent mobility.

Customer Success / Client Relations at Infor's Human Capital Management (HCM) line of business. The HCM suite includes Global HR, Talent Management, Workforce Management, HR Service Delivery, Learning Management, Talent Science, & HR Analytics.

Joining Infor's Human Capital Management Suite in January 2014, PeopleAnswers’ pre-employment selection software helps companies maximize employee performance while minimizing employee turnover. Our patented talent assessment software uses a unique approach, comparing a candidate’s Behavioral DNA™ against custom Performance Profiles™ to determine the best candidates for your open positions. The results unequivocally demonstrate that hires made with PeopleAnswers stay longer and are higher producers than those hired through other means. June 2014 - Dec 2014, Manager, HCM Client Relations, Infor (PeopleAnswers)Jan 2014 - June 2014, Client Relations Team Lead, Infor (PeopleAnswers)Dec 2011 - Dec 2013, Senior Client Account Manager, PeopleAnswersJuly 2009 - Dec 2011, Client Account Manager, PeopleAnswers

Responsibilities:• Implemented strategy to deliver full-cycle recruiting services; annual volume in excess of 100 positions • Wrote job descriptions, maintained postings and requirements per OFCCP and EEO regulations• Screened resumes, conducted interviews, administered pre-employment assessments• Extended and negotiated offers of employment, wrote employment agreements and offer letters, administered background checks and drug screens• Managed on-boarding process, including HRIS duties using Oracle 11i• Served as system administrator for applicant tracking system• Managed vendor relationships• Provided consulting support for off-site HR managers• Worked on cross-functional Human Resources projects in training, employee relations, benefits, and HRIS• Benefits experience: fielding questions, assisting with major overhaul of benefit plan and providers, conducting training sessions on benefit plans and open enrollment• Employee Relations experience: legal compliance, communication and implementation of policies, promotions and transfers, counseling management, exit interviews, international employee sponsorship and permanent resident process, miscellaneous employee issues and questionsResults:• Successfully served as Project Manager and implemented Peopleclick RMS on time and on budget for 12 divisions; designed training program, wrote training material, and conducted training sessions for 30 recruiter users; managed vendor selection process and defined business requirements• Effectively brought management policy manual and employee handbook into full legal compliance; composed new policies; served on team to publish, distribute, and provide training • Headed total vendor review and negotiation for background check vendors; reducing cost per applicant by 14%• Piloted cost savings initiatives for drug screening vendors and processes; resulted in 50% reduction in collection costs and drug screen results received 25% faster• OFCCP audit