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Results-driven product management leader and startup operator with a business meets arts background, which lends itself to both strategic and design thinking. Specialize in leading cross-functional teams in complex b2b, b2b2c, and marketplace environments to build and scale beautiful products that grow the business. Own the end to end process of product from research and idea generation through to launch and optimization through the product lifecycle. Passionate about problem-solving, product strategy, and mission driven teams. Experience collaborating with remote teams.Some of my accomplishments include: • Built a team of Product Managers, Designers, and Product Operations managers that grew from a team of 5 to a team of 17• Created a strategy to streamline a workflow at Decorist, which improved revenue by +22% and reduced SLA by 50%• Launched Bungalow’s web app and exploded ARR by 10x, which was instrumental in securing its Series A• Integrated Salesforce, Pardot, and FrontApp with Bungalow’s web app which streamlined processes and reduced time to first resident move in by -44%• Doubled MAU for Percolate’s mobile app for enterprise marketing teams within 3 monthsMy core competencies include: • Product strategy, creating business cases, managing roadmaps and prioritizing features• Problem solver with strong analytic expertise around operational excellence• Managing, coaching and mentoring product managers and product operations managers• Designing and leading teams, their norms and processes to deliver on business goals• Workflow and process re-engineering specialist• Creating and conducting primary user research• Deep knowledge of creating systems of record
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FounderKyunuLas Vegas, Nv, Us -
FounderStealth Sep 2024 - Present
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Head Of Product & Enterprise @ ClickupClickup May 2020 - Aug 2024San Diego, California, UsClickUp is a productivity platform that puts all your work in one place: tasks, docs, chat, goals, & more. We recently raised our $400M Series C at a $4B valuation and we're growing faster than ever. Creating and coaching a team through hyper-growth has been one of my career highlights so far. My main focus now is supporting PLG with tight feedback loops and driving our push upmarket as the Head of Enterprise, where I focus on ensuring we're taking care of more advanced use cases, admin needs, and working directly with our larger clients. Other accomplishments include: - First Head of Product Management at ClickUp that grew the Product Management and Design teams- Established 0->1 products like Sprints, Docs, and Whiteboards that expanded our portfolio of capabilities into adjacent use cases that brought our all-in-one brand promise to life- Enabled wining in David vs Goliath head to head deals with incumbents (e.g. Jira) by balancing our product vision and supporting go-to-market needs by building features to get from 1->100 to support our land and expand motions with Mid-market and Enterprise clients- Created new functional teams in Research and Product Operations, which are instrumental in creating tight feedback loops and delivering actionable insights to ClickUp to create delightful product experiences to fuel PLG - Product Operations function, which helps with creating tight feedback loops and operational excellence -
Senior Product ManagerDecorist Aug 2018 - May 2020Acquired by Bed Bath & Beyond. We are a marketplace that combines services with e-commerce to help consumers design the room of their dreams. I drive cross-functional alignment around the roadmap and manage initiatives across designer tools, operational efficiency, new 3D shopping digital experiences and growth for Decorist and its white-labeled solutions for Bed Bath & Beyond concepts.
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Director Of Product Management And MarketingBungalow May 2017 - Apr 2018Miami, Florida, UsA Founders Fund portfolio company.As the 5th employee of the co-living marketplace, I reported directly to the founder and CEO. My role was focused on creating explosive growth and launching the marketplace web app. With an eye towards long-term product strategy, I also established our internal operations platform, drove operational efficiency for the 90% distributed sales team, and created reporting dashboards to understand ROI of our strategic initiatives. In my time there, I was able to 10x revenue to $5MM+ within 10 months by partnering closely with ops and unearthing insights to reduce time to first resident move in. Bungalow has raised $96M in total funding from leading Bay Area VCs, like Atomic, Founders Fund, and CAA Ventures. -
Mobile Product ManagerPercolate Oct 2016 - May 2017New York City, Ny, UsAcquired by Seismic. Percolate is a system of record for enterprise marketing organizations that allows them to plan, monitor, and execute campaigns. I owned the end to end management of the mobile app with my product squad, including running scrum ceremonies, interviewing enterprise customers to understand use cases, championing long-term product strategy, prioritizing the quarterly roadmap and driving post-launch adoption to meet growth goals and adoption targets. Cultivating partnerships with executives, product marketing and customer success to define go to market strategy, including demo content and narratives to demonstrate the value of Percolate’s mobile app, was instrumental in turning around the mobile app. Left to move to San Francisco to be closer to family. -
Product Management Mba InternTripadvisor Jun 2015 - Aug 2015Needham, Ma, UsI interned in the TripAdvisor For Business group, which provided free and paid tools to hotel owners to manage their business. I conducted primary user research and optimized a newly launched guest satisfaction surveys product, driving 13% adoption by the time I left. -
Associate Product ManagerMcgarrybowen (Acquired By Dentsu) Aug 2013 - Apr 2014Mcgarrybowen is a full-service advertising agency. McGarryBowen was named as AdAge's Agency of the Year in 2009,and 2011, as well as the No. 2 agency on AdAge's Agency A List for 2010. Effectively as a product manager, I collaborated with cross-functional teams of designers, copywriters, engineers, and analytics managers to launch and optimize best-in-class digital products and growth initiatives for Fortune 500 Brands. We solved problems like driving awareness, improving share of voice, improving CLV, reducing CAC, and improving customer retention. These products include developing new websites, social media ecosystems, loyalty programs, and ad units. -
Research And Insights AnalystMcgarrybowen (Acquired By Dentsu) Aug 2012 - Aug 2013I provided quantitative and qualitative consumer insights to brand planning, digital strategy, social media, and analytics teams in both the NYC and Chicago office. As the only dedicated research analyst for the agency, I was able to collaborate directly with the agency's C-suite executives during pitches and bring the voice of the customer into strategic discussions. In this role, I helped land $20MM in new business with Maserati, Liberty Mutual, and Staples by delivering insights directly to the Chief Strategy Officer during new business pitches. -
Product AnalystBlast Radius/Wunderman World Health (Acquired By Wpp) Jun 2011 - Aug 2012Vancouver, Bc, UsBast Radius is a digital product consultancy. I was an early employee at joint venture between Blast Radius and Wunderman World Health, which focused on creating digital products for pharmaceutical brands in the Novartis portfolio, like Triaminic, GasX, and Theraflu. My initiatives were focused on increasing market share and increasing customer lifetime value. -
Campusu Marketing RepresentativeUniversal Pictures Jan 2010 - May 2011Universal City, Ca, UsCampusU was a program that empowered student brand ambassadors to create marketing campaigns to drive box office sales and DVD sales. Each student has the opportunity to define the messaging, design creative, define the touch points, track KPIs, and report back to the field marketing team for Universal Pictures.
Brian Shen Skills
Brian Shen Education Details
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The Wharton SchoolMaster Of Business Administration (Mba) -
Harvard UniversityVisual And Environmental Studies -
Columbia UniversityGeneral -
General Assembly
Frequently Asked Questions about Brian Shen
What company does Brian Shen work for?
Brian Shen works for Kyunu
What is Brian Shen's role at the current company?
Brian Shen's current role is Founder.
What is Brian Shen's email address?
Brian Shen's email address is br****@****wen.com
What is Brian Shen's direct phone number?
Brian Shen's direct phone number is +194927*****
What schools did Brian Shen attend?
Brian Shen attended The Wharton School, Harvard University, Columbia University, General Assembly.
What are some of Brian Shen's interests?
Brian Shen has interest in Social Media, Technology, Interactive Media, Consumer Technology, Children, Ecommerce, Healthcare, Advertising, 50s American Culture, See 14.
What skills is Brian Shen known for?
Brian Shen has skills like Digital Strategy, Strategy, Social Media, Marketing Research, Marketing, Digital Marketing, Entertainment, Editing, Advertising, Competitive Analysis, Video Production, Product Management.
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