Brian Shen Email & Phone Number

Las Vegas, Nv, Us

San Diego, California, Us

ClickUp is a productivity platform that puts all your work in one place: tasks, docs, chat, goals, & more. We recently raised our $400M Series C at a $4B valuation and we're growing faster than ever. Creating and coaching a team through hyper-growth has been one of my career highlights so far. My main focus now is supporting PLG with tight feedback loops and driving our push upmarket as the Head of Enterprise, where I focus on ensuring we're taking care of more advanced use cases, admin needs, and working directly with our larger clients. Other accomplishments include: - First Head of Product Management at ClickUp that grew the Product Management and Design teams- Established 0->1 products like Sprints, Docs, and Whiteboards that expanded our portfolio of capabilities into adjacent use cases that brought our all-in-one brand promise to life- Enabled wining in David vs Goliath head to head deals with incumbents (e.g. Jira) by balancing our product vision and supporting go-to-market needs by building features to get from 1->100 to support our land and expand motions with Mid-market and Enterprise clients- Created new functional teams in Research and Product Operations, which are instrumental in creating tight feedback loops and delivering actionable insights to ClickUp to create delightful product experiences to fuel PLG - Product Operations function, which helps with creating tight feedback loops and operational excellence

Acquired by Bed Bath & Beyond. We are a marketplace that combines services with e-commerce to help consumers design the room of their dreams. I drive cross-functional alignment around the roadmap and manage initiatives across designer tools, operational efficiency, new 3D shopping digital experiences and growth for Decorist and its white-labeled solutions for Bed Bath & Beyond concepts.

Miami, Florida, Us

A Founders Fund portfolio company.As the 5th employee of the co-living marketplace, I reported directly to the founder and CEO. My role was focused on creating explosive growth and launching the marketplace web app. With an eye towards long-term product strategy, I also established our internal operations platform, drove operational efficiency for the 90% distributed sales team, and created reporting dashboards to understand ROI of our strategic initiatives. In my time there, I was able to 10x revenue to $5MM+ within 10 months by partnering closely with ops and unearthing insights to reduce time to first resident move in. Bungalow has raised $96M in total funding from leading Bay Area VCs, like Atomic, Founders Fund, and CAA Ventures.

New York City, Ny, Us

Acquired by Seismic. Percolate is a system of record for enterprise marketing organizations that allows them to plan, monitor, and execute campaigns. I owned the end to end management of the mobile app with my product squad, including running scrum ceremonies, interviewing enterprise customers to understand use cases, championing long-term product strategy, prioritizing the quarterly roadmap and driving post-launch adoption to meet growth goals and adoption targets. Cultivating partnerships with executives, product marketing and customer success to define go to market strategy, including demo content and narratives to demonstrate the value of Percolate’s mobile app, was instrumental in turning around the mobile app. Left to move to San Francisco to be closer to family.

Needham, Ma, Us

I interned in the TripAdvisor For Business group, which provided free and paid tools to hotel owners to manage their business. I conducted primary user research and optimized a newly launched guest satisfaction surveys product, driving 13% adoption by the time I left.

Mcgarrybowen is a full-service advertising agency. McGarryBowen was named as AdAge's Agency of the Year in 2009,and 2011, as well as the No. 2 agency on AdAge's Agency A List for 2010. Effectively as a product manager, I collaborated with cross-functional teams of designers, copywriters, engineers, and analytics managers to launch and optimize best-in-class digital products and growth initiatives for Fortune 500 Brands. We solved problems like driving awareness, improving share of voice, improving CLV, reducing CAC, and improving customer retention. These products include developing new websites, social media ecosystems, loyalty programs, and ad units.

I provided quantitative and qualitative consumer insights to brand planning, digital strategy, social media, and analytics teams in both the NYC and Chicago office. As the only dedicated research analyst for the agency, I was able to collaborate directly with the agency's C-suite executives during pitches and bring the voice of the customer into strategic discussions. In this role, I helped land $20MM in new business with Maserati, Liberty Mutual, and Staples by delivering insights directly to the Chief Strategy Officer during new business pitches.

Vancouver, Bc, Us

Bast Radius is a digital product consultancy. I was an early employee at joint venture between Blast Radius and Wunderman World Health, which focused on creating digital products for pharmaceutical brands in the Novartis portfolio, like Triaminic, GasX, and Theraflu. My initiatives were focused on increasing market share and increasing customer lifetime value.

Universal City, Ca, Us

CampusU was a program that empowered student brand ambassadors to create marketing campaigns to drive box office sales and DVD sales. Each student has the opportunity to define the messaging, design creative, define the touch points, track KPIs, and report back to the field marketing team for Universal Pictures.

Master Of Business Administration (Mba)

B.A., Visual And Environmental Studies

Continuing Education, Finance, General

Education record