Responsible for selling and strategic positioning of Publicis Sapient's professional services and solutions leveraging the Salesforce platform. Key services include Strategic Consulting, Process Design, Product Management, System Configuration, Custom Development, System Integration, Organization Change Management.

- Trusted advisor to senior healthcare executives and leaders within multiple major healthcare systems throughout the US- Based on client satisfaction, leading the growth of strategic accounts and enabling net new revenue- Overall responsibility for the delivery of Welltok's health optimization platform and professional services to strategic accounts- Executive leader for multi-functional teams and responsible for delivering the following services: strategic planning, analytics, account management, project management, adoption and engagement, business analysis, quality assurance, and support.

- Overall responsibility for the St. Joseph’s Health account. Trusted advisor to multiple key leadersincluding the President of Integrated Services, Chief Medical Information Officer (CMIO), ChiefInformation Officer (CIO), Chief Operating Officer (COO), Executive VP of Strategy, and VP of Population Health.- Overall leader of a $75M population health initiative to enable St. Joseph’s with the followingsolutions and capabilities: cloud-based portals for both the patient and care team, integration with the Electronic Medical Record, a Health Information Exchange, an Enterprise Master Patient Index,Enterprise Information Management, and Enterprise Analytics. Resulted in $22M of payments to St.Joseph’s for fulfilling their MU objectives.- Key enabler for growth of the account which led to net new revenue of $25M.- Achieved 100% client satisfaction based on survey responses from multiple executives and senior-level physicians.- Facilitated Steering Committee meetings with key leaders from St. Joseph’s, including C-levelexecutives and senior-level physicians.- Built and oversee a team of ~20 resources responsible for delivering consulting services at St. Joseph’s, including program management, project management, business analysis, quality assurance, engagement/training, and support. Provide formal feedback and ongoing mentoring to promote team members’ growth and professional development

- Managed client expectations at the C and VP level throughout the organization. Developed trusted advisor relationships based on knowledge of business functions and deep history of client service. - Led ~100 resources responsible for delivering ~70 projects via a ~$30M budget on an annual basis- Responsible for supporting ~300 applications for all business functions- Trusted advisor to the CIO on all major decisions, including confirmation of the project portfolio, key infrastructure purchases, security standards, and information management policies.- Authored annual IT strategy which highlights key business goals and the approach for enabling those goals through cloud-based technology and services- Created and managed a 5 year roadmap for delivering solutions and capabilities to the business. This led to a more accurate budget which was met every year during tenure - Applied green-belt training and LEAN principles on multiple internal projects. Non-value activities were identified and eliminated from the project lifecyle. Reduced annual operating expenses by $500K.- Developed roadmap and strategy for Service Management program, leveraging ITIL principles- Initiated innovation program to foster the creation and fulfillment of ideas and technical opportunities amongst the staff. - Negotiated multiple vendor contracts including IHS, Quorum, P2, One Virtual Source, and SuccessFactors. Reduced capital spending by $750K and operating expense by $1M

- Developed new business and managed C and VP level relationships on key enterprise accounts including USA Swimming, Prologis, Baxter International, and New World Restaurant Group.- Built a new Customer Relationship Management (CRM) practice, including a team of 15 specialized resources. Generated annual revenue of $5M (25% of total)- Developed sources of new leads through key relationships with both Salesforce.com and Microsoft- Provided leadership and oversight for over ~50 projects- Received ‘top principal’ award three years in a row. Based on new business development and revenue - Subject Matter Expert and key architect for multiple solutions including CRM, Collaboration, and Business Intelligence- Key Projects:* USA Swimming – led custom development program to promote the online presence of the organization, US Olympic swim teams, and swimming community throughout the US* Baxter International – led program to enable the full suite of Customer Relationship Management to the organization (Sales Force Automation, Customer Service, and Marketing)* New World Restaurant Group – led the rollout of the ‘Einstein Bagels’ online site.

- Managed client expectations at the C and VP level for a wide variety of organizations and initiatives: PacifiCare (now UnitedHealth Group), Blue Cross Blue Shield of New Jersey, Ohio State University & Hospital, Samsung, Citibank, the Canadian Government- Key member of multiple business development teams that generated over $100M in sales- Founding contributor to the Global Customer Relationship Management practice- Key Projects: * Acquired new business with Samsung. Led the rollout of their first online store * Blue Cross Blue Shield of New Jersey – managed a $20 million program consisting of 5 teams and 40 resources. Deployed Siebel, multiple integrations with legacy systems, and a data warehouse * Ohio State University & Hospital – designed accounting rules to integrate the financial operations of the University and Hospital. Configured PeopleSoft to automate this capability. * Pacificare – gathered requirements, developed custom capabilities, and tested key improvements to multiple financial modules. Also deployed Windows 95 throughout all major offices. * Citizenship and Immigration Canada - responsible for ensuring the performance and reliability of the largest Siebel implementation in Canada