Sin Hang Brian Ho Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Markham, Ontario, Canada

Assisted in outdoor learning activities, supporting elementary school students and teachers.

Hong Kong Sar, China

- Business performance management, promotion campaigns PIC- MI reports, Workflows & Systems optimisation - AML & Compliance projects- Asset & Liability Management

Hong Kong

- Monitor and analyze the sales performance and online activities in the internet banking.- As a business owner to drive projects and define requirements for MI / Dashboard projects- Manage an external vendor for Digital Ambassador (DA) service to promote Digital in branch- Produce regular MI reports to management and product owners

Hong Kong

- Negotiated with stakeholders for IT project implementation and cost allocations- Performed data analysis with SQL / SAP Webi / Oracle Discovery and MS Excel- Reviewed large amount loan / deposit applications for liquidity control - Reviewed special loan applications and provide commentary for Senior Management approval

Hong Kong

- Managed and drove system enhancements for 1) Payroll system; 2) Electronic Bill Presentment and Payment System; 3) Customer Relationship system - As the chief responsible to demonstrate and promote the above services to potential customers- Led a team in Mainland to carry UAT and produce project documents- Re-engineered the CRS system and boosted the usage for 4 times to 220+ logon / mth- Developed MI reports & dashboard for the management to monitor the business performance.- Follow through the projects including negotiation with stakeholders, production of project documents, procedural manuals, perform UAT, deliver trainings to frontline - Extract the data from databases, analyze it and transform to MI reports / dashboard.

Central, Hk

- Drove system enhancements (CRMS, Sales Leads, Sales quality) for the front-line to improve sales efficiency and customers targeting. Prepared User Requirements, performed UAT and cooperated with stakeholders.- Produced executive summary report for the business performance/ demographic info. / customer quality / product penetration / trends to senior management.- Extracted and analysed the customer and sales data to explore the business insights, opportunities, and monitored the business performance. - Drove MI reports development.Tech: SQL, MS Access, Excel

Hong Kong Sar

- Deployed the Group standard account-opening system to Asia Pacific (AP) countries, including Singapore, Malaysia, Philippines, Thailand (Mainframe platform). Co-operated with UK architects, India engineers and Business teams in US, SG, MY, PH, TH.- Aligned with the AP business teams to gather and clarify the regional requirements. - Led an off-shore development team (in China) for the system enhancements and changes.

System development (mainframe), Remittance system. Designed and implemented the payment automation projects.Swapped to a deployment team in Nov 2009. Responsible for Customer Relationship Management System (CRMS) and Sales Leads.Promoted from System Analyst / Programmer in March 2007

Diploma, Business/Commerce, General

Msc(E-Commerce & Internet Computing), E-Commerce, E-Marketing, Customer Relationship Management

Bsc(Csis), Computer Science

Activities and Societies: Rotaract Club