• Acted as the primary point of contact with tenants, engaging directly in all aspects of property operations and daily administrative tasks.• Conducted periodic regular property inspections, identifying necessary alterations, maintenance, and reconditioning, and managed vendor selection and oversight.• Executed routine property accounting functions, including accounts payable (AP) processing and accounts receivable (AR) reporting, and contributed to bi-annual forecasts for operating and capital expenses.• Supported various tenant-focused programs and initiatives to enhance tenant satisfaction.• Collaborated with tenants, building maintenance staff, and vendors to ensure timely completion of work orders.• Provided efficient, timely, reliable, and courteous service to customers.• Prepared service contracts and construction agreements, managing accompanying paperwork and the approval process.• Conducted research on past-due invoices and assisted with forecasting and budgeting using the MRI system.• Coordinated between local offices and the corporate office to address day-to-day administrative and operational issues.• Scheduled and coordinated meetings, interviews, and similar activities.• Worked with tenants, building maintenance staff, and vendors to ensure the completion of work orders and followed up as necessary.• Assisted as needed with the annual building inventory assessment.• Managed documents in both hardcopy and digital formats.• Coded invoices for payment and addressed any past-due invoices.• Prepared monthly rent statements and annual rent coupons.• Cultivated and nurtured relationships with coworkers, tenants, and vendors, providing excellent customer service.• Tracked and managed the leasing team's deal pipeline using a lease tracking Excel workbook.• Prepared lease transmittal documents for internal and external team members, ensuring timely delivery of deliverables.

•Perform a variety of administrative tasks including answering phones, drafting and distributing correspondence, expense reporting, meeting coordination and filing/copying, time keeping. •Assisting with construction contracts, the bidding process and the management of project costs. •Prepare service contracts and construction agreements along with accompanying paperwork. Send and track paperwork through the approval processes. •Researching past-due invoices and assist with forecasting/budgeting system (MRI). •Coordinate between the local offices and corporate office for day to day administrative and operational issues. •Scheduling and coordinating meetings, interviews and other similar activities. • Work with tenants, building maintenance staff and vendors to ensure work orders are complete and follow up. • Assist as needed with annual building inventory assessment. • Management of documents in hardcopy form and in data drives. • Assisting in the tracking and enter data into EnergyStar energy management system.•Code invoices for payment. Research any past due invoices. •Help with construction contracts, the bidding process and management of project costs. •Prepare service contracts and construction agreements along with accompanying paperwork. Send and track paperwork through the approval processes. •Preparation of monthly rent statements and annual rent coupons. •Create and nurture relationships with co-workers, tenants and vendors; provide excellent customer service. •Track and regularly manage leasing team’s deal pipeline in lease tracking excel workbook. •Prepare lease transmittal documents to a variety of internal and external team members and ensure deliverables are received in a timely manner.•Track certificate of insurance requirements for vendors and contractors. • Assist with annual building inventory assessment.

• Optimization and ownership at product level for Lowes.com• Report building and analyst of products though Adobe Analytics, Report Builder and other internal tools• Basic SQL quires for data pull for previous systems • Pricing and Data comparisons against equal level vendors• Price and Data Scrapes via Boomerang and other internal tools• Partnership with internal and external teams to ensure prompt corrections to live products• Assist Category Owners with GAP Analysis and other ADHAC task• Maintain working knowledge of laws/requirements on product ratings• Excel formatting, pivots and other formulas into reports as needed• Self-learning with new tools and processes• Maintain close working relationships with CSC-M partners and counterparts• Quick response/escalations to reported live site/product issues• Assist getting new products processed and loaded to live site via Edgenet and internal tools• Day to day adaptability

• Onboarding & Training for Product Specialist I• Manager back-up for out of office and overflow processing• Weekly reporting and metrics compilation for senior leadership• High priority data sheet manipulation for urgent / high touch suppliers• On-going Vendor/Partner engagement to ensure up to date information from Manufacturer to point of sale• Customer inquiry escalation resolution• Basic SQL query building for mass product information updates• Primary team quality assurance point of contact for major product updates

• Adhoc support as needed to assistant in various business needs • Prepare legal/medical clinical records for scanning• Making sure documents are arranged in proper order• Quickly disassemble/reassemble documents without effecting order• Operate industrial scanning/document duplication equipment• Perform manual and automated quality control functions• Monitor and make appropriate adjustments to machine operation ensuring proper operations• Comply with HIPAA/PHI regulations on sensitive document handling

Achievements• Promoted from Coordinator to Supervisory Lead• Chaired Business Safety Committee - Merged with Morale CommitteeResponsibilities• Supervised daily operations of 2 Coordinators on InfoTeam• Managed Advanced Pre/Post Work Logistics for Corporate Trainings• Tier 1.5/Tier 2 Mailbox Escalation Support • Email Tracking via Microsoft Dynamics CRM 2011 • Cross Trained for Event Training Support • Higher Level Quarterly Business Review support for Line of Business• Advanced Metrics/Reporting• Email Metric Analysis (Daily/Weekly/Monthly/Quarterly/Yearly)• Standard Operating Procedure creation for Line of Business • Supervised Weekly New Employee Orientation Paperwork Process• Data Management Validation from RMS to LearningCentral (eLMS)

Responsibilities• Roster Management and Reconciliation • Process Workflow from RMS to Learning Central for Global Community• Daily Reporting Request (Procurement, CFP&A)• Quality Assurance Accuracy Checks• Daily Mentor Matching Group Management • Weekly New Employee Orientation Paperwork Process Support• MSE Service Request Tracking• High Volume Email Customer Support• Internal Training Email Support - Employee/Manager• Tier 2 Performance Review Support, Gold-star, Commitments, Feedback & Permissions Management • US Benefits Email Customer Support - Enrollment, Eligibility, Stock, Retirement, ESPP, Health and Welfare Benefits• Daily Metric Report Request

Business Administrative Support:• Provided comprehensive support to the top three executives, including calendar management, meeting coordination, and correspondence preparation.• Performed backup duties for the Director of First Impressions, handling reception, multi-line phone management, and direct customer service interactions.• Managed inventory control, ensuring the timely ordering and maintenance of office supplies.• Assisted various departments in completing tasks promptly.• Effectively managed office space, including booking conference rooms and training spaces.• Planned morale events and meetings, managing food and space logistics.• Maintained complex confidential data management and filing systems.• Managed daily office operations, including coordinating maintenance and overseeing office machinery.Mail Duties and Dispute Resolution:• Managed all aspects of mail duties, including receiving, sorting, and posting mail, as well as the management of postal machinery.• Acted as a liaison in the Dispute Resolution Program, facilitating resolutions between customers and the client through a mitigation process.• Successfully handled management responsibilities for regional home shows, including vendor and space management, technical aspects, and facility contracts.• Implemented procedure changes within the Disputes Program and external mail management.• Led a project to lease new mailroom equipment, improving mail processing efficiency.

Achievements:• Salary raise to reflect performance review• Letter of recognition for great customer careResponsibilities:• Performed all duties of cashiering including checking out customers, cash handling and dealing with returns.• Provided top tier Customer Service revolving around timely and accurate response times, speaking knowledgeably about current and upcoming products as well as anticipating other needs the customer may have and acting accordingly• Cleaning (Hour by Hour Merchandise Checks and End of Day Clean Up)• Coordination of valid stock of Inventory from on floor merchandise to backroom stock and sustaining appropriate flow to customers.