● Support multiple competing schedules and priorities.● Overseethe needs and tasks of multiple individuals to maintain optimal outcomes.● Accurately coordinate a detailed calendar of activities, appointments, deadlines, and other events.● Navigate complicated interpersonal challenges and mediate issues to build vital communication and issue resolution skills.● Attempt to prepare for unpredictable and unforeseen events.● Create and/or acquire teaching aids and… Show more ● Support multiple competing schedules and priorities.● Overseethe needs and tasks of multiple individuals to maintain optimal outcomes.● Accurately coordinate a detailed calendar of activities, appointments, deadlines, and other events.● Navigate complicated interpersonal challenges and mediate issues to build vital communication and issue resolution skills.● Attempt to prepare for unpredictable and unforeseen events.● Create and/or acquire teaching aids and materials to help young individuals better understand various concepts.● Encourage proper behavior and enforce rules.● Empathize and listen carefully to better understand a situation as well as the views/opinions of others. Show less

● Manage and maintain a team of compliance specialists focused on ensuring multiple projects are ready for submission to Microsoft for certification. ● Coordinate with multiple points of contact throughout all stages of the development cycle to continually evaluate project status. ● Explain the implications of severe issues to project managers and executives, particularly if discovered near the end of a project development cycle.● Maintain a detailed database on all projects, review… Show more ● Manage and maintain a team of compliance specialists focused on ensuring multiple projects are ready for submission to Microsoft for certification. ● Coordinate with multiple points of contact throughout all stages of the development cycle to continually evaluate project status. ● Explain the implications of severe issues to project managers and executives, particularly if discovered near the end of a project development cycle.● Maintain a detailed database on all projects, review projects postmortem, evaluate areas for optimization, and integrate new ideas to streamline future projects. ● Synchronize game content with real-time current events for original IP and externally developed series. ● Create projections for forecasting budget requirements, resource needs, and long-term plan models for future growth. ● Evaluate employee performance and provide written reviews highlighting areas of excellence as well areas for improvement. Show less

● Work with the Project Managers to acquire all of the required submission documentation.● Schedule submission appointments with the 1st parties.● Work with the 1st parties to determine platform specific requirements.● Emphasize the importance of accuracy regarding the documentation, to avoid costly mistakes.● Coordinate with PM get game concepts submitted and request product codes and XeMIDs.● Create documentation to simplify the data acquisition process from the Project… Show more ● Work with the Project Managers to acquire all of the required submission documentation.● Schedule submission appointments with the 1st parties.● Work with the 1st parties to determine platform specific requirements.● Emphasize the importance of accuracy regarding the documentation, to avoid costly mistakes.● Coordinate with PM get game concepts submitted and request product codes and XeMIDs.● Create documentation to simplify the data acquisition process from the Project Managers.● Coordinate with various groups to resolve any last minute or post-submission issues.● Maintain a complete list of required submission items and provide updates on a periodic basis indicating which items are currently outstanding.● Constantly make improvements to documentation and processes to help eliminate issues that have occurred with past submissions.● Redesigned and now maintain the Title Schedule document for the my team to easily recall details for all products● Send out submission confirmation emails to Compliance, Functional, and Production requesting approval prior to submission.● Send out emails to update all relevant parties of any changes in submission status.● Maintain a professional and friendly relationship with Microsoft as my ability to communicate and work well with my contacts at Microsoft is indicative of THQ as a whole.● Maintain a flexible schedule to facilitate communications with contacts in other countries and also to ensure titles are submitted on time. Show less

● Ensure that games meet all of Microsoft’s TCR requirements.● Write detailed bug reports explaining the TCR violation and the changes that must be made to ensure TCR compliance.● Work closely with the other Compliance team members to evaluate a bug and determine TCR compliance.● Use specialized software tools for testing specific areas of TCR compliance.● Provide support to other departments within the organization● Assist in training new specialists and verify they can… Show more ● Ensure that games meet all of Microsoft’s TCR requirements.● Write detailed bug reports explaining the TCR violation and the changes that must be made to ensure TCR compliance.● Work closely with the other Compliance team members to evaluate a bug and determine TCR compliance.● Use specialized software tools for testing specific areas of TCR compliance.● Provide support to other departments within the organization● Assist in training new specialists and verify they can perform the various tasks required of a Compliance Specialist. Show less

● Write detailed bug reports explaining the cause, results, and the changes that must be made to fix the bug.● Coordinate with other testers to ensure extensive testing of the game.● Ensure the game is free of major bugs before submission.● Collect and input bugs from other testers into the database and make corrections and fix logic errors.Note: Contracted through Acro Service Corporation from 2002 – 2003.

● Organize and maintain medical records for storage and retrieval.● Maintain database of medical records.● Transport medical records from off site storage facility to hospital and back.● Update admission data and track medical records, X-rays, and other documents in a database.● Input medical record data into database for new admissions.