Brian Mccracken Email & Phone Number

Kansas City, Missouri, United States

Kansas City Metropolitan Area

Installed Residential TV, internet and phone services. A standard installation works with pre-made mechanical fiber connections, Cat5e networking and occasional RG6 Coaxial services. My Installation experience here includes wall/ceiling-fishing, carpet fishing, network creation and mapping, router configuration, phone line and alarm wiring, New-Hire Training, Quality Assurance, Jump-Team mobile crew, fusion and mechanical splicing of fiber optics. During Jump-Team assignments, I helped build out a fiber network in Louisville, KY and helped train the local hires. Quality Assurance assignments were short spot inspections or a full installation follow to confirm that the installations were continually held to a high standard. I was routinely picked out by management to act as liaison for outside upper management or guests that wished to see the installation process.

Kansas City Metropolitan Area

Installed residential TV, internet and phone services for Time Warner Cable customers. Learned and habitually utilized wall-fishing techniques to optimize cable aesthetics and minimize cable damage during pulls. Consistently scored best metrics in the office, and occasionally the city, for lowest return rate after installations, reaching as low as a 2.1% ratio for multiple months.