Brian Smith

Brian Smith Email and Phone Number

General Manager - Transformation at National Tiles @ National Tiles
Brian Smith's Location
Greater Melbourne Area, Australia, Australia
Brian Smith's Contact Details

Brian Smith personal email

n/a
About Brian Smith

An accomplished Senior Executive with diverse skills across the manufacturing, professional services and business process outsourcing sectors. Exceptional leadership skills, thrives in situations that present major challenges, with significant experience across sales, operations and transformational initiatives with industry experience in the Retail, Construction, Technology, Banking and Financial Services, Telecommunications, Insurance, and Utility markets.

Brian Smith's Current Company Details
National Tiles

National Tiles

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General Manager - Transformation at National Tiles
Brian Smith Work Experience Details
  • National Tiles
    General Manager - Transformation
    National Tiles May 2014 - Present
    Port Melbourne, Victoria, Au
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  • National Tiles
    National Digital And Online Manager
    National Tiles Mar 2015 - Dec 2016
    Port Melbourne, Victoria, Au
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  • Digital Decorator
    General Manager
    Digital Decorator May 2014 - Jun 2016
  • Sema
    Chief Sales And Marketing Officer
    Sema Oct 2011 - May 2013
    Homebush West, New South Wales, Au
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  • Sema
    General Manager Service And Delivery
    Sema Jul 2010 - Oct 2011
    Homebush West, New South Wales, Au
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  • Spotless
    General Manager Vic Tas
    Spotless Oct 2008 - Jun 2010
    Melbourne, Victoria, Au
    Responsible for the business performance of the Laundries Division of Spotless Services in Victoria/TasmaniaRestructured management team including recruitment of key roles to drive efficiency and reporting Developed and implemented a new regional structure to drive accountability in revenue maximisation, cost reduction and an increase in customer service levels. Achieved production labour cost saving of $250K p.a. whilst retaining a high level of customer service. Introduced Customer Performance Measures to achieve a greater internal and external customer awareness.
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  • Salmat
    Operational Integration Manager
    Salmat Jan 2008 - Sep 2008
    North Sydney, Nsw, Au
    Responsible for operational integration following acquisition of major competitor including:Strategic reviewSite rationalisationsEquipment and delivery strategyStructureOperational delivery
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  • Salmat
    Director Of Operations
    Salmat Apr 1999 - Sep 2008
    North Sydney, Nsw, Au
    Responsible for the operational performance of the Business Force division in Australia, including service delivery, cost management, capital strategy and project deliverables.Development and implementation of ERP system to reduce cost and streamline performance, including significantly improved reporting systems delivery to customersDevelopment and implementation of Total Labour Cost/unit and Total Cost of Ownership models in the Australian businessDesign and delivery of capital refresh strategy in Australian business to significantly improve service delivery and improve profitabilitySelected by Joint Managing Directors to lead Customer Service/Operational stream as part of business wide transformational program
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Brian Smith Skills

Strategy Management Crm Continuous Improvement Business Strategy Account Management Leadership Strategic Thinking Business Development Business Process Improvement New Business Development Change Management Project Management Leadership Development Sales Team Leadership Operations Management Outsourcing Sales Process Team Management Sales Operations B2b Operational Excellence Team Building Business Acumen Start Ups Key Account Management Management Consulting Solution Selling Customer Experience Stakeholder Management Telecommunications Executive Management Business Transformation Business Analysis Process Improvement Net Promoter Score Commercial Management Mergers And Acquisitions Erp Vendor Management Business Planning Contract Negotiation Bpo Recruiting Professional Services P&l Management Cross Functional Team Leadership Service Delivery Customer Retention

Brian Smith Education Details

  • Charles Sturt University
    Charles Sturt University
    Business/Law

Frequently Asked Questions about Brian Smith

What company does Brian Smith work for?

Brian Smith works for National Tiles

What is Brian Smith's role at the current company?

Brian Smith's current role is General Manager - Transformation at National Tiles.

What is Brian Smith's email address?

Brian Smith's email address is br****@****.com.au

What schools did Brian Smith attend?

Brian Smith attended Charles Sturt University.

What skills is Brian Smith known for?

Brian Smith has skills like Strategy, Management, Crm, Continuous Improvement, Business Strategy, Account Management, Leadership, Strategic Thinking, Business Development, Business Process Improvement, New Business Development, Change Management.

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