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Brian Solis is Head of Global Innovation at ServiceNow . He's also an 8x best-selling author, international keynote speaker, and digital anthropologist. Forbes has called him “one of the more creative and brilliant business minds of our time" and ZDNet has said that Brian is “one of the 21st century business world’s leading thinkers.”For over 20 years, Brian has studied Digital Darwinism to understand the impact of disruption on businesses, markets and society. In his work, he humanizes technologies and trends to help leaders gain new perspectives and insights and inspire new ideas to thrive in the future.Brian’s research explores digital transformation, CX, experience design, innovation, the cognitive enterprise, and "the future of" industries, trends and human behavior. His insights on the future of technology and business trends have made him a go to resource among executives, media and market experts. He has published over 60 research papers and also actively shares his work in industry-leading publications including Forbes, ZDNet, CIO, eWeek, Fast Company, Adweek, and Singularity University.As a keynote speaker, Brian has traveled the world to help audiences embrace change, learn what’s coming next and why, and to take a leading role in shaping the future they want to see.Brian’s latest book, Lifescale: How to Live a More Creative, Productive, and Happy Life, is a research-based (and personal) journey to help defeat the disruptive effects of digital distractions. Brian's previous book, X: The Experience When Business Meets Design, explores the importance of experiences and how to design them for customers, employees and human beings everywhere. www.xthebook.com.His earlier best-sellers include...What's the Future of Business (WTF), which explores the landscape of connected consumerism and how business and customer relationships unfold and flourish in four distinct moments of truth. The End of Business as Usual explores the emergence of Generation-C, a new generation of customers and employees and how businesses must adapt to reach them. Engage! is regarded as the industry reference guide for businesses to market, sell and service in the social web.To learn more about Brian, please visit: BrianSolis.com---"Top futurist speaker." - ReadWrite“One of the 21st century business world’s leading thinkers” – ZDNet“One of the greatest digital analysts of our time.” - Antonio Lucio, former CMO, HP, Facebook
Servicenow
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Head Of Global InnovationServicenow Apr 2023 - PresentSanta Clara, Ca, UsLeads vision, strategy, programming, and operations of ServiceNow's global Innovation and Executive Briefing Centers. Brian also engages with marquee customers and partners to advise business and AI innovation and transformation strategies. He also studies the latest in disruptive technology and market trends to advise executives on leadership initiatives and investment strategies. Brian publishes business and technology thought leadership in leading publications and delivers keynote speeches around the world to inspire executives to become leaders and innovators. Translates trends into go-to-market strategies for ServiceNow and its customers.
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Digital Anthropologist, Futurist, International Keynote Speaker, Thought LeaderBrian Solis, @Briansolis Jan 2010 - PresentSan Francisco, California, UsBrian Solis is consistently ranked as one of the top keynote speakers at events around the world. Brian actively keynotes conferences, summits, and corporate events. He also speaks to internal teams and executives and host workshops and Q&As.Brian has dedicated his career to understanding digital disruption, predicting trends and helping leaders shape the future they want to see. As a world-renowned keynote speaker, Brian also has a unique gift of humanizing digital trends to make transformation and innovation meaningful and even inspiring. He’s a true storyteller at heart. Even the Disney Institute has quoted his work!Brian believes that innovative solutions start with a human approach. As a highly rated speaker and expert, he motivates and inspires the people in the audience to lead the charge.Whether it’s for employees, executives, customers or partners, Brian helps audiences of all sizes and formats. And, he customizes his presentations and is always flexible to meet your specific needs.Please contact Brian to schedule an introduction or to talk about how he can add value to your or your client’s event and help it become a winning success.Brian@BrianSolis.comSizzle Reel: https://youtu.be/kdQXEvENs2Y“The feedback from the audience was through the roof, with a lot of people saying Brian was our best speaker ever. He’s truly a once in a generation mind.”“The information was well received from the entire audience and the style of his presentation was very engaging. I know from talking with my colleagues, back in the office, we all did not want his presentation to end.” -
Vp, Global InnovationSalesforce Mar 2020 - Apr 2023San Francisco, California, UsAs VP, Global Innovation, his role at Salesforce goes beyond thought leadership and research. His role is also customer-facing across core, service, marketing, commerce, and loyalty clouds. He works with customers in every industry. Account teams leverage Brian to open doors, grow accounts, and change executive mindsets. He’s versatile as he speaks to trends that affect all aspects of an organization with both business and technology decision-makers. Customers love him because he spends the extra time to understand their needs, challenges, and opportunities and then craft a bespoke narrative helps decision-makers see new opportunities. He also continues to engage with executives to advise them on how to best transform, providing ongoing support and building customer relationships along the way. This bespoke approach increases pipe and generates millions in ACV impact. As a futurist, Brian researches potential future scenarios to reverse engineer today's innovation strategies to achieve desired outcomes and become future proof in the process. -
Book AuthorLifescale Mar 2019 - Dec 2019Somewhere along the way, we got distracted. As much as we multitask, love our devices and feel like we’re in control, deep down we know that something is off. Shortened attention spans, declines in critical thinking, lack of sleep, self-doubt and decreased creativity are just some of the effects coming to light in an age of digital distraction.It’s time to reclaim our lives. It’s time to take control.Lifescale is a journey of self-discovery and growth. It’s about getting back into balance and remastering our destinies. Author Brian Solis knows first-hand. He struggled with distraction and all of its ill-effects. To get his life back, he developed a set of techniques, exercises, and thought experiments designed to tame the chaos, and positively and productively navigate our day-to-day lives. Instead of falling victim to the never-ending cycle of newsfeeds, Likes, addictive apps, and boredom scrolling (aka the endless scroll), we can learn to manage our time and inspire our own lives in a way that will bring meaning back—without sacrificing the benefits that our devices bring us.In Lifescale, Brian has done the legwork to pull together scientific findings and practical tools into one book. Readers—especially those who are distracted—will connect with the humor, pathos, and inspiration inside. With the renewed perspective Lifescale offers, we can finally learn to prioritize what matters, and live our digital and physical lives with intention and true happiness. -
Book AuthorX: The Experience When Business Meets Design Oct 2015 - Dec 2019Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you're not around?Without defining experiences, brands will become victim to whatever people feel and share. In an always-on world where everyone is connected to information and also one another, customer experience is your brand.Great products are no longer good enough to win in business. Creative marketing and delightful customer service too are not enough to succeed. Success and the future of business is experiential and this is the time to learn how to create and cultivate meaningful experiences.This isn't your ordinary business book. It was actually designed to be a sensational experience. Its aesthetic is meant to evoke emotion while also giving new perspective and insights to help you win the hearts and minds of your customers. And the design of this book, along with what fills its pages, was done using the principles shared within.Welcome to a new era of business in which your brand is defined by those who experience it.The future of business lies in experience architecture and you are the architect.
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Principal AnalystAltimeter Group Mar 2011 - Sep 2019As Principal analyst at Altimeter Group, Brian studied disruptive technologies and authored industry-leading research reports that explored the evolution and direction of businesses and digital markets. Additionally, he consulted with Fortune 1000 companies, technology vendors and startups to advise them on digital transformation and innovation initiatives, product roadmaps, go to market strategies and market trends. In his time at Altimeter, Brian authored over 30 research reports covering business critical topics including, digital transformation, digital CX, customer experience, retail innovation, corporate innovation, UI/UX, digital influence, digital Darwinism, corporate culture, digital marketplaces, disruptive technologies, and more.
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AuthorWhat'S The Future Of Business, Changing The Way Businesses Create Experiences Mar 2013 - Oct 2015What’s the Future is more than just a business book. It takes readers on an uplifting “hero’s journey” to help them bring about change from the inside out. The end result demonstrates how experience design amplifies customer relationships, drives word of mouth, and fosters organic advocacy. - See more at: http://www.wtfbusiness.com/
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Host, Editorial Director, And Executive ProducerThe Pivot Conference Nov 2010 - Sep 2014Pivot was the digital strategist's conference and was as close to a true Social community of powerful leaders as a physical gathering can be. In our incisive on-stage conversations, the speakers contribute to the audience, the audience contributes to the speakers and everyone contributes to one another. All Pivot’s participants are leaders of Digital, Social, or Mobile initiatives from major brands and the organizations that serve them. The result is a singularity that defines the heart of branding, engagement, and service for the year ahead. -
AuthorThe End Of Business As Usual Oct 2011 - Oct 2012The End of Business As Usual explores each layer of the complex consumer revolution that is changing the future of business, media, and culture. As consumers further connect with one another, a vast and efficient information network takes shape and begins to steer experiences, decisions, and markets. It is nothing short of disruptive.This book will change the way you view the world of business, from sales and marketing to customer service and product development to leadership and culture.
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AuthorEngage, The Complete Guide For Businesses To Build, Cultivate, And Measure Success In The New Web Jul 2009 - Oct 2011Engage! thoroughly examines the social media landscape and how to effectively use social media to succeed in business?one network and one tool at a time. It leads you through the detailed and specific steps required for conceptualizing, implementing, managing, and measuring a social media program. The result is the ability to increase visibility, build communities of loyal brand enthusiasts, and increase profits.Covering everything you need to know about social media marketing and the rise of the new social consumer, Engage! shows you how to create effective strategies based on proven examples and earn buy-in from your marketing teams. Even better, you'll learn how to measure success and ROI.
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PrincipalFutureworks Labs Feb 1999 - Mar 2011UsFutureWorks is an award-winning digital agency founded and led by author, speaker and thought-leader Brian Solis. FutureWorks fuses “best of breed” digital influence, new media, conversational marketing and technology.FutureWorks’ client base and experience extends across many industries and ranges from emerging start-ups, Web and iPhone app developers and consumer electronics mfgs. to enterprise software, “blue chip” corporations and mainstream consumer brands. FW’s objectives are simple – become an integrated partner with our clients; provide aggressive outbound social media support; secure positive coverage and engage in online conversations on a daily basis and, most importantly, build long-term relationships. -
AuthorPutting The Public Back In Public Relations Mar 2009 - Mar 2010Seattle, Wa, UsMarketing and communications, as is, are dying breeds. They've moved away from the public and instead concentrated on broadcasting "top-down," disconnected messages to as many people as possible.What we've learned and what we know are quickly fading into irrelevance and obscurity. We now need to expand our scope of participation and outreach by also identifying, understanding, and engaging the everyday people who have plugged-in to a powerful and democratized online platform for creating and distributing information, insight, and opinions - effectively gaining authority in the process.The very people we had always wished to reach through traditional channels are now the very people we need to convince and inspire directly in order to remain part of industry-defining and market making conversations. This is a new era of influence and in order to participate, we have to rewire our DNA to stop marketing at audiences in order to genuinely and intelligently humanize our story to connect with real people and the online communities they inhabit.Putting the Public Back in Public Relations is a critical and mandatory process to shine in today's social economy. It will help businesses forge meaningful relationships with those who will bridge specific benefits to distinct groups of consumers in order to cultivate a loyal, vocal, and hyper-connected community of customers and influencers. -
DirectorThe Benjamin Group 1996 - 1999
Brian Solis Skills
Frequently Asked Questions about Brian Solis
What company does Brian Solis work for?
Brian Solis works for Servicenow
What is Brian Solis's role at the current company?
Brian Solis's current role is Head of Global Innovation, ServiceNow | 8x Best-Selling Author | Keynote Speaker | Digital Futurist | Ex Salesforce Exec | Ex Google Advisor.
What is Brian Solis's email address?
Brian Solis's email address is ds****@****hoo.com
What is Brian Solis's direct phone number?
Brian Solis's direct phone number is +140839*****
What are some of Brian Solis's interests?
Brian Solis has interest in Enterprise, Scrm, Home Improvement, Silicon Valley, Reading, Home Decoration, Future, Sociology, Electronics, High Tech.
What skills is Brian Solis known for?
Brian Solis has skills like Social Media, Social Media Marketing, Blogging, Strategy, Integrated Marketing, New Media, Marketing, Digital Marketing, Digital Strategy, Community Engagement, Online Marketing, Web 2.0.
Who are Brian Solis's colleagues?
Brian Solis's colleagues are Stephanie Norton, Ahmed Anis, Gilles Laurent, Linus So, Aqeel Sarwar, Gayathri Rajan, Naveen Kumar.
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