- Leadership for APAC and China Distribution covering E2E supply chain from factory to customers/shoppers, incl. warehousing, transportation, and compliance. Team of 18 direct and indirect reports across 3 locations- Expanded regional distribution footprint supporting business growth; 1 regional distribution center, 10 local distribution centers, 4 e-commerce fulfilment centers for direct-to-consumer shipments, managing suppliers with $75m USD budget p.a.- Extensive experience in 3PL… Show more - Leadership for APAC and China Distribution covering E2E supply chain from factory to customers/shoppers, incl. warehousing, transportation, and compliance. Team of 18 direct and indirect reports across 3 locations- Expanded regional distribution footprint supporting business growth; 1 regional distribution center, 10 local distribution centers, 4 e-commerce fulfilment centers for direct-to-consumer shipments, managing suppliers with $75m USD budget p.a.- Extensive experience in 3PL warehouse management, transportation management, and fine distribution. Including several warehouse and fine distribution transformations- Transformed 3PL partner landscape to risk mitigate and strengthen resilience by introducing a balanced 3PL partner approach- Spearheaded productivity, digitalization transformation, and sustainability programs- Lifted Team Employee Motivation and Satisfaction with +48%- Overdelivered cost reduction target for 5 consecutive years (+33%/$3m USD), via proactive cost reduction pipeline initiatives- Step changed APAC and China OTIF (On-Time-In-Full) performance from 91% to 98.3% - Elevated Distribution function to become a proactive partner via S&OP process integration and data-driven approach Show less

- Built regional Customer Logistics function in the region. Leading customer-centric team to E2E shelf connected value chain improvement projects in direct collaboration with customers. Highly diverse team of 8 direct reports, 7 nationalities at 6 locations- Elevated Employee Motivation and Satisfaction score with +21%- Successful senior stakeholder management across region identifying unique value creation from a customer supply chain lens- Established global Customer Logistics… Show more - Built regional Customer Logistics function in the region. Leading customer-centric team to E2E shelf connected value chain improvement projects in direct collaboration with customers. Highly diverse team of 8 direct reports, 7 nationalities at 6 locations- Elevated Employee Motivation and Satisfaction score with +21%- Successful senior stakeholder management across region identifying unique value creation from a customer supply chain lens- Established global Customer Logistics mandate, cross-regional collaboration, leveraged global capabilities Show less

- Started regional Demand Management & Forecasting team from beginning. Building demand planning capability and introducing coherent processes in direct collaboration with commercial and supply & inventory planning. 6 direct reports, 3 nationalities- Established monthly planning and weekly execution cycles in synchronization with global direction and local needs - Implemented new Demand Planning Process and transformed ways of working across the region, including close stakeholder… Show more - Started regional Demand Management & Forecasting team from beginning. Building demand planning capability and introducing coherent processes in direct collaboration with commercial and supply & inventory planning. 6 direct reports, 3 nationalities- Established monthly planning and weekly execution cycles in synchronization with global direction and local needs - Implemented new Demand Planning Process and transformed ways of working across the region, including close stakeholder engagement and change management with commercial as well as operational team- APAC and China leadership in the monthly Global S&OP meetings, Global Demand Review and Business Issue Identification – balancing supply and demand. Orchestrating Global S&OP deliverables- Led regional Demand Review (regional S&OP) for Regional Leadership Team. Aligned and established line of sight between global, regional, and local S&OP cycles for timely decision-making on top line signoff, scenario planning and inventory excess Show less

- Headed up BU France/Iberia Sales Operations function, incl. customer service, forecasting, BU S&OP, business intelligence, order management, logistics, and IT support functions. Team located at 2 locations with 15 direct and indirect reports. Key talent development for succession planning- Best in class BU item forecast error at 35% (down from 46%)- Shaped future European operations setup through European Operations Leadership Team. Responsible for successfully developing and… Show more - Headed up BU France/Iberia Sales Operations function, incl. customer service, forecasting, BU S&OP, business intelligence, order management, logistics, and IT support functions. Team located at 2 locations with 15 direct and indirect reports. Key talent development for succession planning- Best in class BU item forecast error at 35% (down from 46%)- Shaped future European operations setup through European Operations Leadership Team. Responsible for successfully developing and implementing a pan European Service Model- Member of Commercial Leadership Team with shared P&L business responsibility- Transformed retailer logistics setup and services towards a more consumer driven approach, minimizing inventories and improving retailer stock turn Show less

- Responsible for forecasting, BU/SBU S&OP and business intelligence for France, Spain and Portugal including people leadership for 2 employees- Led implementation of first BU S&OP process in The LEGO Group, achieved massively improved trade-off decision-making between sales, marketing, operations, and finance. Improved S&OP process called out in e-Pulse as collaborative game-changer- Continuously improved forecast accuracy reaching The LEGO Group best-in-class

- Established forecasting and business intelligence processes in newly established SBU structure (Spain/Portugal, France) - Leveraged sales and consumer sales business intelligence to improve business insight, fact-based decision-making and performance- Achieved customer-centric profitability study of distribution cost, significant cost reductions by re-defining logistical services towards retailers through fact-based recommendations

- Overall responsible for customer deliverables (customer and employee satisfaction results/reporting) and project management for team of 13 direct reports of project managers and assistants- Led team, resource management, recruitment, training as well as aligning deliverables and scope in collaboration with sales- Achieved internal service conceptualization and standardization in survey process- Implemented financial project performance tracking system to enhance profitability… Show more - Overall responsible for customer deliverables (customer and employee satisfaction results/reporting) and project management for team of 13 direct reports of project managers and assistants- Led team, resource management, recruitment, training as well as aligning deliverables and scope in collaboration with sales- Achieved internal service conceptualization and standardization in survey process- Implemented financial project performance tracking system to enhance profitability transparency and project AAR Show less

- Delivered integrated client solutions on synergies between Internet-based survey software and research consultancy services- Defined E2E survey designs for clients through engagement from customer sales meetings to top management results- Developed class-room courses for portfolio of Scandinavian clients in survey design, analysing survey data and reporting

- Broadened scope to become integrated part of sales process as well as presenting results for client top management team- Consulting and advising own portfolio of clients on employee satisfaction, loyalty and retention

- Established Copenhagen-based office for Internet start-ups providing online tool for conducting online questionnaires, data analysis- Designed questionnaire-based surveys for clients. Surveys focused on various stakeholder groups like employees, customers, and suppliers

- Designed questionnaire-based surveys for external clients. Surveys focused on customer and employee satisfaction and loyalty- Super user for neural network technology cause-and-effect tool identifying drivers of employee and customer satisfaction- Implemented data integration tool and process to leverage data from Internet-based questionnaire software