Brian leads Corporate and Leisure Sales for three boutique hotels in San Francisco {Hotel Zetta - Hotel Zeppelin - Hotel Zetta} HOTEL ZETTA: In San Francisco, a city of bold contrasts and timeless originals, Hotel Zetta stands out. The door is open to our creative hot spot and cultural launchpad, calling to those that want to be connected and make new discoveries. We’re here for savvy travelers, culture seekers, colorful dreamers, and anyone seeking an inspiring retreat. HOTEL ZEPPELIN: Hotel Zeppelin rebelliously celebrates San Francisco’s bold, bohemian past. Vibe with the city’s progressive mindset. The hotel turns it into a living story that leaves you feeling reconnected and open to adventure. Count on a mind-altering experience and stylish delivery, inspired by the city’s famed rule-breaking poets, authors, and musicians. As our guest, you are welcome to break the mold, too. Come and be transformed. HOTEL ZELOS: The hotel is your haven and designed to expand your mind. Located in the historic Pacific Building in San Francisco’s SoMa District, Hotel Zelos is more than its prominent address — it’s where energy thrives. And inspiration reigns. Find yourself in the middle of San Francisco’s shopping, dining, and entertainment hub with opportunities for discovery everywhere.Current Management Company: Sage Hospitality GroupFormer Hotel Management Company / Brand: Viceroy Hotel Group

In this role, I took over as the Regional and Global Account Manager for the segment, and served as the Director of Corporate Travel Accounts. I led performance based sales strategies and managed business relationships with our key stakeholders, serving as a trusted advisor to our top clients. I was continuously successful in exceeding sales goals, maintaining client renewals and developing new business. As a project leader, I found ways to improve organization by creating custom CRM Solutions and optimizing data by building new analytic tools and reports. With a passion for learning technology solutions, I served as expert in-residence for our hospitality SaaS programs to automate frequent processes, improve reporting and client database management. Interacting closely with our Front Office and Guest Relations teams, I designed innovative programs to enhance engagement and retention by expanding guest and client profiles.

Diplomatic Sales is a niche segment in the luxury hotel world, this unique role is typically found only in global cities within close proximity to Government Embassies or Foreign Consulates. I served as a sales and operations specialist, and the main point of accountability for many visits by Heads of State, Ambassadors, and Royal Family members. Customer service levels are already exceptionally high at five star properties, but this special subset of clientele requires an even greater degree of precision. Orchestrating a single visit for a Diplomatic Group can be infinitely complex and similar to planning a wedding where every menu item, movement and room arrangement is thoughtfully curated.

This role was created for me to serve as a project manager for our portfolio of leading group business with the intention of improving client retention and satisfaction scores, it was a natural fit for me because I am obsessed with elevating customer experiences. Here I also honed my ability to lead with influence and drive process improvement strategies within cross-functional teams.

Convention Style with 400+ Rooms in close proximity to San Francisco's Moscone Center and AT&T Park.

Fractional Ownership - Timeshare Vacation Property

West-Coast Chain of Grocery Retail Stores