Brian Staley

Brian Staley Email and Phone Number

Customer Success Manager | Implementation | Project & Account Management @ Cottage Health
Brian Staley's Location
Santa Barbara, California, United States, United States
Brian Staley's Contact Details
About Brian Staley

Experienced Customer Success Manager. Skilled in Project and Account Management, Implementation, On-boarding, Training, Media Production, Event Coordination, Camera Operation, Editing, Social Media & Audio/Video technology. With a Bachelors of Science degree focused in Journalism and Communications from Kansas State University.

Brian Staley's Current Company Details
Cottage Health

Cottage Health

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Customer Success Manager | Implementation | Project & Account Management
Brian Staley Work Experience Details
  • Cottage Health
    Simulation Operations
    Cottage Health Feb 2020 - Present
    Santa Barbara, California, Us
    • Oversee operations for the Gary M. Hock Family Patient Care Simulation Center• Assist clinical staff in the design and creation of Simulation Center classes and projects• Troubleshoot all issues related to our AV system, manikins, simulators and technology • Liaison between the Simulation Healthcare Vendors (such as Laerdal Medical, Gaumard Scientific, Simulation IQ) and Education department staff to coordinate purchases and or repairs/service on Simulation equipment and supplies• Prep, setup and breakdown of all Simulation equipment for every class that runs through the Simulation Center• Manage multiple projects at once to help improve efficiency and get the clinical staff through their classes in a timely manor
  • J North Productions Llc
    Project Manager & Production Coordinator / Contractor
    J North Productions Llc Apr 2014 - Dec 2019
    • Developed creative vision for the Figueroa Mountain Brewing Company resulting in a focused brand strategy• Coordinated logistics and projects for video production shoots around Santa Barbara and the Central Coast of California • Collaborated with vendors to ensure appropriate production equipment was obtained• Created shooting schedules and handled all aspects of logistics for timely project completion• Managed business administration, equipment budgeting and contractual negotiations
  • Central Coast Audio Visual Inc
    Customer Success Manager
    Central Coast Audio Visual Inc Sep 2018 - Sep 2019
    Carpinteria, Ca, Us
    • Managed all aspects of onboarding new clients, project walkthroughs, and ongoing service• Company technology expert on all products and end user applications• Implement SaaS programs to improve client’s networks and AV systems• Oversee the creation, development and publishing of all social media content• Assist clients with upgrades and improvements on previously installed AV systems• Using experience, specialist knowledge and training to investigate technical issues and provide solutions for ongoing faults and problems, hands on support as required
  • Anchor Point It Solutions
    Technical Account Manager
    Anchor Point It Solutions Sep 2014 - May 2018
    Santa Barbara, Ca, Us
    • Responsible for management of over 30 clients, facilitating all ongoing technical needs, projects and fostering positive business partnerships • On-boarded new clients on Anchor Point IT Solutions Tech Stack • Optimized client success through training, consulting, and troubleshooting • Identified opportunities for IT infrastructure improvements to improve client’s workflow and efficiency • Conducted ongoing technology business reviews, grading, technology roadmaps, budgets and reporting • Responsible for coaching and mentoring project team members relating to issues including scheduling, deliverables and resources • Implemented SaaS programs to improve client's efficiency, data retention and communication • Used KPIs to analyze client satisfaction, retention and cost • Maintained CRM to track projects, client interactions, hardware and software life-cycles • Vendor Management of client’s IT related software, hardware, and infrastructure needs• Utilization of remote communication tools like Zoom, Join.Me, Teamviewer and Slack to effectively communicate with colleagues and clients• Implemented Software: Sage, Egnyte, Webroot, Labtech, KnowBe4, Brightgauge, Carbonite, Slack, Sonos, Bluebeam and O365• Advanced knowledge of setup, implementation and training in VOIP phone services - Allworx and Ring Central• Designed and implemented instructional plans for colleagues' and clients' training sessions• HIPAA Compliance Officer
  • Glop & Glam Hair Products
    Marketing And Project Manager Consultant
    Glop & Glam Hair Products May 2014 - May 2018
    Santa Barbara, California, Us
    • Project Manager: National Ad Campaigns• Wrote, created and posted video content for social media sites• Directed Talent, Camera Operator, & Editor• Collaborated with vendors to ensure appropriate production equipment was obtained• Created shooting schedules and handled all aspects of logistics for timely project completion
  • Freelance Project Coordination & Management - Corporate/Film/Commercial/Tv Production/Operations
    Freelance Contractor
    Freelance Project Coordination & Management - Corporate/Film/Commercial/Tv Production/Operations Aug 2004 - May 2018
    • Video Production Lead: LinkedIn• Field Producer: Hoka One One photoshoot • Operations: Sonos, Inc • Marketing and Event Coordinator: Colorado AvidGolfer Magazine• Project Manager: Tipping Point Solutions Inc• Production Coordinator: Vertie Studios, Pacific City promo video, Citizen Pictures, Orion Multimedia• Unit Production Manager: D-Boys Movie, Nuerotopia Productions• Field Associate Producer: National Geographic, American Weed • Grip/Camera Assistant/Utility: Denver Broncos commercials, Samuel Adams/Boston Beer Co. commercials, Indigo Films TV show• Grip/Set PA: High School Musical - ABC TV, Colorado Allstate Insurance commercials, Split Ends - The Style Network, Pepsi Center/Toyota Commercial, Sam Allen Productions, The History of Life - The History Channel, PSA: We Are Americans(Los Angeles), The Reunion Show - Fit TV• Script Supervisor: Network Affiliates commercials • Set PA: Cane, Journeyman - CBS TV, Charmed - The WB• Teleprompter Operator/Grip/Utility: Spare Parts Media• Production Assistant, Writers Assistant at Warner Bros. Entertainment Group• Page at Paramount Pictures
  • High Noon Entertainment
    Associate Producer, Production Coordinator, Casting, Post Production Coordinator
    High Noon Entertainment Jul 2008 - Jul 2013
    Us
    HGTV's My First Sale(Season 2 & 3), Food Network's Heat Seekers(Season 2), DIY's Worst Kitchen in America(1 hour special), Travel Channel's Xtreme Waterparks(Season 2), HGTV's American Renoventure(Pilot), DIY's Rescue Renovation(various episodes), Weather Channel's Prospectors(various episodes)• Coordinated all aspects of production with talent, crew, and equipment • Responsible for identifying shoot locations, scouting, interviewing, and hiring a cast, scheduling a crew, and coordinating the events that lead to a successful shoot• Provided administrative support to Executive Producers (answered phones, data entry, customer service liaison between internal and external clients)• Worked closely with production managers to maintain budget integrity, production goals, and logistical aspects of shoots in the field• Maintained an up-to-date calendar for post-production edit schedule and episode delivery • Utilized a wide variety of social media sites, including Twitter, Facebook, LinkedIn, Vimeo, Internations, Skype and YouTube to coordinate logistics, locate our featured cast, and research potential new filming locations. Social Media was also a great resource for advertising an upcoming day of filming, sharing pertinent news and stories, responding to inquiries and keeping the online community involved and informed• Booked crew and equipment for short-term and long-term shoots, while managing appearance, location and materials releases• Wrote and submitted unique and creative pitches to a variety of networks with a strong emphasis on location, casting diversity and creative camera shots• Grip/Utility/2nd Camera in the field/on-set
  • Hot Shots Photography
    Site Manager
    Hot Shots Photography Feb 2007 - Jul 2008
    • Trained and supervised all employees on their day-to-day activities• Monitored daily budget and inventory reports, identified areas of growth by directly addressing customers' needs and concerns• Organized workforce and service flow for site location• Facilitated company growth by successfully hiring 25 employees• Maintained a positive work environment among members of the team, host company and Coors Brewery• Eliminated overspending by efficiently managing the budget for hiring, training, and scheduling of internal employees

Brian Staley Skills

Video Production Reality Camera Operating Casting Television Final Cut Pro Video Editing Video Producing Film Film Production Videography Social Media Marketing Communications Marketing Social Media Marketing Social Networking Editing Reality Tv Post Production Media Production Management Customer Service Account Management Teamwork Customer Retention Project Management Project Planning Project Coordination

Brian Staley Education Details

  • Kansas State University
    Kansas State University
    Journalism And Communications

Frequently Asked Questions about Brian Staley

What company does Brian Staley work for?

Brian Staley works for Cottage Health

What is Brian Staley's role at the current company?

Brian Staley's current role is Customer Success Manager | Implementation | Project & Account Management.

What is Brian Staley's email address?

Brian Staley's email address is br****@****hoo.com

What is Brian Staley's direct phone number?

Brian Staley's direct phone number is +191376*****

What schools did Brian Staley attend?

Brian Staley attended Kansas State University.

What skills is Brian Staley known for?

Brian Staley has skills like Video Production, Reality, Camera Operating, Casting, Television, Final Cut Pro, Video Editing, Video, Producing, Film, Film Production, Videography.

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