Brian Swink Email and Phone Number
Brian Swink personal email
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Brian Swink phone numbers
Have enjoyed exploring 7 continents and over 40 countries. I am now open to flexible work opportunities that leverage my extensive process, project management, and leadership experience to solve complex problems.I am a retired executive with 25+ years of process optimization and operational expertise across varying functional areas. Consistently recognized as top talent through multiple awards (top 1%), entry into an executive development program (top .5%), and champion level results (95% favorable) in employee net promoter score. Have a proven track record for inspiring teams and leveraging data to drive fact based conversations, decisions, accountability, and process improvements resulting in $100M+ in benefits.
Retired What Now?
View- Website:
- retiredwhatnow.net
- Employees:
- 139
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RetiredSeeking Flexible Senior Consulting Engagements May 2020 - Present
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TravelerRetired What Now? Jul 2016 - PresentEnjoying exploring the world, having visited 7 continents and over 40 countries.
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Director: Demand Planning, Inventory Management, And PricingDell Feb 2010 - Jun 2016Lead North America Consumer and Small Business client forecasting, inventory management, pricing, and lifecycle management; led global life cycle management and reporting.• Demand Planning: Through improved forecasting, cross-functional process, and reporting, reduced negative margin required to sell end of life products by $40.7M and write-offs driven by parts that had to be scrapped by $10.8M.• Pricing: Drove stability and alignment through better data, analysis, and controls.• Global Lifecycle Management: Addressed $120M inventory problem by driving accountability and action through new reporting and processes. -
Director, Dell Global Consumer Online SupportDell May 2006 - Jun 2010Austin, Texas AreaTransformed global online support and improved call center quality through a front line certification program.• Despite a 75% cut in resources, drove $40M in cost savings and $5M in incremental revenue, expanded scope from US to global, standardized content (120 sites), increased support traffic from 57M to 76M, and increased online resolution from 58% to 71%.• Expanded Microsoft partnership, enabling Microsoft/Dell to share content, co-write content, track content performance, and update content based on performance.• Designed front line certification program that covered language certification, technical certification, and call center audits.
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Director, Application DevelopmentDell Feb 2003 - May 2006Austin, Texas AreaRan Dell Financial Services application development, including credit and lease originations, and account management. • Led a team of 50 employees (permanent, offshore, and contractors) with an I/T budget of $6M and a vendor budget of $900k.• Drove strategic projects with an estimated benefit of $53M and designed a process to quickly deploy high impact low cost changes with an estimated quarterly benefit of $4M.
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Director, Server Support / Account ManagementDell Feb 2001 - Feb 2003Austin, Texas AreaManaged 24x7 US server/storage support, eMail support, and account management.• Server support: Reduced headcount 48% while reducing number of devices supported by 54%, decreasing production incidents by 36%, and eliminating $603k worth of underutilized hardware.• Account Management: Increased productivity by 227%, increased requests completed within SLA by 268%, and eliminated 80 hours a week of work through automation.• Email Support: Reduced production incidents by 50%.
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Manager, Server Architecture And EngineeringDell Nov 1999 - Feb 2001Austin, Texas AreaArchitected and implemented server and storage solutions to run US based IT applications
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Senior Project ManagerShell Mar 1999 - Nov 1999Managed multiple IT infrastructure programs. -
Various It Leadership RolesBp Amoco Aug 1990 - Mar 1999Houston, Texas AreaHeld multiple management, project management, and individual contributor roles focused on server support/architecture/deployment, desktop support/architecture/deployment, and application packaging.
Brian Swink Skills
Brian Swink Education Details
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Management Information Systems -
Finance
Frequently Asked Questions about Brian Swink
What company does Brian Swink work for?
Brian Swink works for Retired What Now?
What is Brian Swink's role at the current company?
Brian Swink's current role is Seeking flexible Senior Consulting engagements.
What is Brian Swink's email address?
Brian Swink's email address is mr****@****hoo.com
What is Brian Swink's direct phone number?
Brian Swink's direct phone number is +151272*****
What schools did Brian Swink attend?
Brian Swink attended The University Of Texas At Austin, University Of Houston-Downtown.
What skills is Brian Swink known for?
Brian Swink has skills like Business Process Improvement, Change Management, Integration, Strategy, Management, Forecasting, Business Process, Project Planning, Cross Functional Team Leadership, Program Management, Vendor Management, Process Improvement.
Who are Brian Swink's colleagues?
Brian Swink's colleagues are Mabel Alison, Sirwillard Naylor, Todd Christensen, Rick Quiroz, Sean Fox, Jordan Cait, Laura Winter.
Not the Brian Swink you were looking for?
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2hotmail.com, hotmail.com3 +140768XXXXX
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Brian Swink
Decatur, Il3bnsf.com, gmail.com, adm.com -
Brian Swink
Maryville, Mo2nwmissouri.edu, nwmissouri.edu -
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