Brian Syrett Email & Phone Number

San Mateo, California, US

• Qualify inbound opportunities using personalized emails, phone and Zoom calls to schedule meetings for Account Executive teams
• Track and manage all Salesforce activities including follow up task and reports while maintaining excellent pipeline hygiene
• Followed 162 meetings through to completion with a 64% conversion rate generating $2 million in potential opportunities in the first year and a half
• Met or exceeded all monthly and quarterly goals by 155% in 2023
• Build relationships with multiple departments across the organization
• Seek information and guidance to create a more efficient workflow and overall better customer experience

Santa Clara, California, US

• Managed hundreds of punch list tickets a month from multiple teams across Northern California for VIP clients
• Utilized creative problem solving and high attention to detail to resolve all issues swiftly and accurately
• Created and managed replacement purchase orders and invoiced vendors for reimbursement
• Created and nourished cross-functional stake holder relationships across numerous departments including Finance, Sales, and Operations to ensure client satisfaction in all projects
• Direct teamwork with company leadership to track KPI’s and integrate new processes resulting in 30% increase in productivity while decreasing turnaround times
• Provided mentorship to new employees as well as updated training for current employees on processes and procedures related to claim processing and resolutions

Pittsburgh, PA, US

• Co-manager of a $3M annual revenue generating store location
• Brought in 22% of annual revenue (>$680k in sales during on-duty hours) in the 2017 fiscal year
• Forecasted upcoming sales targets according to latest trends in traffic, sales, weather and special events
• Monitored store payroll and sales to ensure store is on target to meet sales, loyalty and payroll goals
• Managed and motivated a team of 45 through coaching and guidance while working the fast-paced sales floor
• Created and maintained schedules using Kronos systems

• Sorted, counted, and catalogued returned merchandise into Excel Spreadsheet and RMA logs to ensure merchandise are fully accounted for while meeting all daily deadlines
• Screened phone calls for management and was a point of contact for customer inquiries
• Conducted an in-depth inventory of Looxie’s cameras, accessories and office supplies and reordered as necessary
• Prepared offices for meetings and events, took the minutes, transcribed, distributed and filed

Bachelor Of Arts - Ba, Psychology

Associate Of Arts - Aa, Behavioral Sciences