Brian Gillespie Email & Phone Number

Sebastopol, CA, United States

Santa Rosa, California

Santa Rosa, CA

I manage a portfolio of 13 women's shoe and accessory stores in the Greater Bay Area including Nine West, Easy Spirit, Bandolino and Anne Klein AK

• Multi unit manager responsible for all aspects of store operations of up to 14 Starbucks retail locations in Sonoma, Mendocino and Humboldt counties generating sales of over 12 million dollars annually.
• Grew same store sales an average of 10% to 20% annually.
• Achieved sales to budget performances as high as +8% annually.
• Led opening of 13 stores in Northern California from Rohnert Park to Eureka including highest grossing new store opening in 2004 fiscal year
• Facilitated contractor relations, manager selection and training, staffing of new stores
• Awarded District Manager of the Quarter, Quarter 1 Fiscal Year 2004.

• Demonstrated success at managing the workforce at several Starbucks store locations.
• Ensured a high level of customer satisfaction and product quality.
• Managed store’s financial performance increasing top line sales and bottom line contribution. Sales +25% to budget, profit contribution + 36% to budget (+$30,000)
• Actively engaged in community at each store managed.
• Awarded Manager of the Quarter, Quarter 1 Fiscal Year 1999.

• Supervised employees to ensure customer service goals were met.
• Directed training of newly hired employees.
• Implemented accurate par systems to improve supply ordering process.
• Promoted to Store Manager after four months in position.

• Managed shifts and directed employees to various workstations to ensure all operational needs were met.

Ba, History

Aa, History