Brian Tiede Email & Phone Number

TECHNICAL SKILLSWindows (7/8/10)• Support end users with various troubleshooting issues• Diagnose and remedy spyware, virus or other software issues related to the operating system• Assist with networking and connectivity issues with a wired or wireless network using a hub, router, switch, server or other networking hardware• Install basic pc hardware, such as hard drives & internal cards• Registered as a Microsoft PartnerMacintosh (OS X)• Support end users with various troubleshooting issues• Proficient in Microsoft Office 365, Apple Remote Desktop, and various other software packages• Customize and Deploy OS X• Set Up and maintain OS X ServerSoftware Skills • Adobe – Photoshop, Dreamweaver, After Effects, Premiere, Illustrator, Encore, Audition• Microsoft – Office (2007/2010), OneNote, Front Page, Small Business Server, Exchange, Small Business Accounting, Mapping Software, Virtual PC, SharePoint• Internet – Firefox, Internet Explorer, Chrome, Flock, Safari, RSS, VPN, Remote PC Software• I am a fast learner and am able to become proficient quickly Networking• TCP/IP, LAN/WAN, VLAN• Sonicwall• Active directory, Exchange, Microsoft Servers• Google hosted application setup and maintenance• Windows Live hosted email setup and maintenanceSpecialties: Technical troubleshooting, end-user support, microsoft applications, desktop/server operating systems, all Apple Mac software and hardware.

Listed skills include Troubleshooting, Windows 7, Active Directory, Operating Systems, and 28 others.

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  Colorado Technical University