• Compassionately and professionally help innumerable buyers and sellers navigate the complicated, emotional, and lengthy process of buying, selling, and financing a home• Enjoy engaging buyers and sellers around real estate math including purchase contracts, GFE’s and closing disclosures • Guide consumers through the nerve wracking, confusing process of buying and selling at the same time• Educate buyers and sellers on current market conditions and why now is still a good time to move• Utilize my 15 years of mortgage experience to aid the mortgage broker in educating the consumer and getting deals closed• Comfortable with the real estate agent schedule- being available when and where the client/employer needs me• Sought out by other agents as an available resource and amiable mentor to discuss contracts, the market, and process management

• Closed $1.8M in 6 months including large losses totaling $466,000 and $528,000• Achieved a ~45% close ratio of estimates written• Managed across multiple internal divisions to prepare and present multi-million dollar scopes• Captured nearly $1M in business from a previously non-producing account• Experienced working with Matterport• Earned Xactimate Level 2, Certified Healthcare Restoration Technician (CHRT), and OSHA 10 hour certifications

• Generated over $68 Million in acquisitions in 18 months and assisted Amherst in building their OMA division and exceeding their year one stretch goal by 150%• Created and managed productive relationships with multiple disposition companies throughout the country• Successfully onboarded these companies to Amherst specific buy box and processes• Coordinated the entire acquisitions process including underwriting, inspection, expense and closing to ensure as many contracts as possible got to the closing table• Calculated potential purchase prices and rents assisting in the decision to buy or not to buy • Navigated the continually changing process as the Off-Market division exceeded expectations and stressed the capacity of adjacent departments• Considered by teammates a trusted resource for guidance and problem solving

• Compassionately and professionally help others navigate the complicated, emotional, and lengthy process of buying and financing a home• Tapping into a background in banking, patiently and with an emphasis on understanding, ensure the client has a complete understanding of their mortgage process and often have them gathering documents before the LO has asked for them.• Keep a focus on continual training, improving my performance, and maintaining a fantastic experience• With attention and proactivity, organize the plethora of paperwork • Effectively manage multiple files moving from on to the other as needed • Possess an ability to function well on my own and as a member of a team

• Managed 20+ rehab jobs at once some with budgets over $100,000 • Performed the initial inspection on homes helping MSR determine the costs to rehab and if acquiring the home was in their best interest• Developed an itemized budget based on the inspection in order to bring the property to MSR standards• Protected cap rates by keeping projects on time and within budget• Held contractors and vendors accountable for completeness, quality and timely work by inspecting the property regularly

I have been educating and guiding people through the home buying, selling, and financing process for over 17 years. In that time I've helped thousands of people. I have experience with short sales and feel this is a powerful option when upside down in your home.

•Manage an inventory of up to 16 rental listings with duties including: initiating contact, showing the home, assisting with information gathering, collection of documentation •Reliably work towards currently defined objectives (increased applications, decrease aged inventory, increase two year leases, faster turn times)

Helping people understand and get though the turbulent mortgage process is my biggest goal. Lending is not easy right now. This doesn't mean that you shouldn't know what's going on. I pride myself on communication and depth of knowledge and look forward to serving you and your home financing needs soon.

•Hired to advise the President of Southgroup Mortgage on systems that will support and continue current branding efforts, assist and define growth strategies, and create greater customer retention•Serve as Senior Loan Officer at SGM creating classes and training new and veteran real estate agents on the constantly evolving mortgage business•Serve as a mentor to new loan officers assisting them in learning customer and real estate agent management as well as data management of the varied yet specific lenders’ guidelines•Continue to manage my own Multi Million Dollar Pipeline

•Generated a tremendous growth opportunity- became the in-house mortgage company for national real estate firm Keller Williams Realty as they made their Charlotte, NC debut growing company to 4 offices and 17 employees•Increased company revenue by 331% in 3 years•With a well-defined needs based assessment, recruited talented sales individuals and support staff•Created and taught new Sales Representatives a detailed, 5-day industry basics program empowering them to compete with, and speak intelligently to, other professionals with years more experience•Constantly searched for innovative ways to reduce company overhead, improve the customer experience, and reach a larger customer base•Developed powerful interpersonal skills that lead to efficient communication with peers, supervisors, subordinates, and customers•Supervised up to 12 Sales Representatives and handled day-to-day duties while generating and closing a Multi-Million Dollar book of business