Brian Tso Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

• Colaborate alongside a team of four to develop high-performance operations for a progressive advocacy nonprofit
• Manage contracts, drafted financial reports, and interfaced with organizations to ensure smooth financial transactions
• Engage extensively with accounting softwares along with spreadsheet softwares to track spending for multi-year grants

• Selected as one of five undergraduates to assist in teaching a section of Macroeconomics with over 100 students
• Facilitated in-class discussions, office hours, and study sessions to enhance students' understanding and study habits
• Aided in the creation of slides and problem sets used to teach students macroeconomics principles during class time

• Oversaw the daily operations of residential hall front desk while providing the highest level of customer service
• Handled administrative duties, including guest check-ins, mail key sign-outs, and issuing of temporary access cards.
• Ensured compliance of all desk policies, and responded to emergency situations in a swift and decisive manner

Washington, District Of Columbia, United States

• Established an inclusive living environment for 750 student residents living in the largest freshman dorm on campus
• Made fast-paced decisions and took decisive action in situations of crisis situations regarding residents' needs

• Led month-end financial reporting, ensuring accuracy and timely completion to derive data-driven decisions
• Spearheaded the growth of online ordering and delivery services, resulting in a 12% revenue increase
• Enhanced partnerships with seven key produce and beverage vendors, successfully lowering operating costs by 4%
• Re-negotiated two multi-year contracts with multinational suppliers, achieving a 6% and 3% reduction in product costs

• Restructured establishment’s online ordering system, tailored to meet post-pandemic conditions resulting in 6% growth
• Managed daily operations,ensuring accurate financial reporting and meticulous recording of daily earnings.
• Led a team of three front-end staff, focusing on staff training and improving the customer service experience

Washington, District Of Columbia, United States

• Conducted research, attended and summarized committee hearings, drafted policy memos and sponsorship requests
• Processed constituent communications, via phones, faxes and emails ensuring their concerns were addressed efficiently
• Maintained an in-depth understanding of current events to escalate petitions and casework to the proper personnel

Bachelor Of Arts - Ba, International Studies And Economics

International Studies • Joint Concentration in Foreign Policy and National Security, and Political Economy • Regional Focus in East Asia.

High School Diploma

Activities and Societies: Varsity Swim Team (Captain), Varsity Crew, Diversity Club (President), BIPOC Affinity Group.