- Sales Support including creation of deal quotes and in-person sales meetings representing ~$500K in annual recurring revenue.- Managed regional sales and financial analytics including creation of a portfolio management tool that increased deal velocity, regional revenue and improved visibility to our financial performance.- Post sales partner onboarding, revenue management and customer retention. - Implemented process improvements and training material that positively impacted Partner Satisfaction with OYO Hotels in the Northwest region.- Regional leadership team member responsible for fiscal health of our P&L

- Integration Management: Lead integration efforts to migrate all Mozy top-line processes. Manage 1 Sr. Analyst.- Business Planning & Forecasting: End-to-end responsibility of Mozy business Billings and Revenue reporting/analysis. - Financial Management: Carbonite OPEX fiscal rhythms for the Sales and Marketing teams including business partnership, timely month end reporting, insightful analysis and accurate forecasting (temporary assignment).

- Managed revenue team for the SaaS data protection business- Enterprise Sales Deal Desk: Developed custom price quotes for senior management, in conjunction with the Sales, leading to ~$2-3M/yr in annual recurring revenue (ARR), while meeting company profitability goals.- Pricing Strategy and Product Marketing: Market research, business strategy and analysis. Work resulted in two separate price changes over 5 yrs that maintained market competitiveness and drove upsell billings in indirect channel sales. Contributions from this work was recognize with two separate Mozy Excellence awards.- Revenue Management: Modeled and analyzed SaaS subscription storage business - Business Analytics: Spearheaded the design and development of a business database for tracking key performance indicators including new subscribers, churn, ACV, revenue and bookings- Management of Financial Rhythms: Month end reporting, budgeting and forecasting- Sales Planning: Created sales plans that drove billings growth (2012-2014), designed plan approval process that increased Sales team trust in process and oversaw the commission process (2012-2018).

- Managed the OPEX finance rhythm for IT/SaaS infrastructure teams and Enterprise Partner Group; fiscal planning and forecast, monthly close reporting and expense analysis. - Managed 2 Financial and/or Reporting Analysts.- Drove process improvements that reduced planning and forecast turnaround by 15% and improved business ownership of the results.- Created a budgeting/ops framework that increased visibility to investments and improved business decision making.

- Program Management: Co-managed the global customer satisfaction program (Response Management). This team designed processes and training to deliver a consistent customer experience with our complaints teams across all Microsoft world-wide subsidiaries.- Project Management: Led team that designed and deployed the Microsoft complaint system to Microsoft's Partner Program. System Customer SAT was 168 out of 200 and accounted for 10% of the complaint volume managed by the 'Response Management' team in the first year.

- Led project team that designed and created an internal management tool which standardized key metrics and framed internal 'Rhythm of the Business' discussions. This program reached more than 2,000 internal users across all Microsoft subsidiaries.- Revenue Analysis and Reporting for the SMSG organization

- Developed product pricing models and analyzed for new services.- Prior to company closure, helped in the renegotiation of existing contracts that helped drive $4M in annual savings.- Created ‘build v. buy’ field sales tool for managed services which decreased time to close by 15%.

- Developed complete P&L financial model for $65M investment in managed services (cloud services) such as database management, security and storage. Included NPV, IRR, ROI.- Partnered with Product Management on product pricing. Work included modeling, analysis and market research.